Transcript to view the communication styles powerpoint

COMMUNICATION
STYLES
• Purpose
– To educate students on the four prominent communication styles
and help them identify their own so that they will be able to
communicate more effectively with others
• Learning Outcomes
– Students will become aware of different communication styles,
identify their personal style, and gain skills in recognizing other
people’s styles of communicating
Literature Review
• Streeck, J. and Jordan, J.S. Projection and anticipation:
The forward-looking nature of embodied communication.
Discourse Process 46(2/3), p. 93-102.
• Hayes, A.F. Exploring the forms of self-censorship: On
the spiral of silence and the use of opinion expression
avoidance strategies. Journal of Communication 4(4), p.
785 – 802.
• Honeycutt, J. and Choi, C. Communication apprehension
and imagined interactions. Conference Paper – National
Communication Association 2008.
• Hanke, S. Communication styles: What is your impact on
others? Your Workplace 11(4).
• Felder, R. Matters of style. ASEE Prism 6(4), p. 18 – 23.
Video Clip
Styles Exercise
• Individual
– Communication Inventory
• Small group
– Scenario identification
• Large group
– Communication scenes
Communication Inventory
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X
1. disputes the issue
2. will take a chance
3. spur-of-the-moment
4. directs others
5. decisive
6. takes control
7. self-assured
8. convincing
9. will fight for
10. wants to win
11. eager
12. confident
13. dominant
14. insistent
15. urgent
Z
unruffled
flexible
prudent
asks
ponders
collaborates
noncommittal
open-minded
will defend
hopeful
diplomatic
accepting
mild
sensible
constant
W
focused
rational
composed
pensive
diligent
independent
orderly
thorough
effective
pragmatic
systematic
pains taking
plans
exact
conventional
Y
sociable
sympathetic
extraverted
lively
gregarious
amicable
demonstrative
free-thinking
good-hearted
young-at-heart
innovative
high-strung
talkative
helpful
good-natured
The Four
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Thinking/Planning
Doing/Directing
Supporting/Collaborating
Visioning/Creating
Small Group Exercise
George can quickly tell what’s going on in any situation and is not
afraid to speak out about what should be done. He doesn’t follow the
latest fad, but wears clothes that are practical. When you first meet
George, you notice he is friendly. Later you realize he hasn’t told
you much about his personal life. You go out to lunch with George.
He orders steak medium rare, but the meat is served nearly raw.
George shouts for the waiter, and complains loudly. The waiter
apologizes and takes the steak back to be cooked longer, but
George doesn’t want to wait. He demands to see the manager and
tells her in the future he’ll eat elsewhere. You both grab a lunch at a
drive-through and are back at the office in time for George’s next
meeting.
Which style is George?
Large Group Exercise
Wrap-Up
• Application Discussion
• Q&A