Transcript TEAM Talk: Communicating with Style

T.E.A.M. Talk:
Communicating with Style
Developed by the:
University of Wisconsin Oshkosh
and
Wisconsin Department of Health Services
Learning Points
• Identify your personal communication style and
the style of others
• Improve communication skills, both verbal and
nonverbal
• Communicate successfully with other styles
• Understand communication challenges with
clients and their family members
• Adapt communication skills for a more
successful team
Identifying Communication
Styles
Who’s On Your Team?
Identifying Communication Styles
Verbal vs. Nonverbal Communication
T.E.A.M. Talk:
Communicating with Style
• It’s not what we say but how we say it!
• Sort the cards by the one that is most like
you to the one that is least like you
• Don’t think about it too much--just go with
your first impressions
Activity: Analyze the
Styles
• What strengths does your style bring to
the team?
• How could your style limit the team?
More About
T.E.A.M. Talk
• Avoid Stereotypes
• Reduce Conflict with Others
• Improve Communication with:
 Other styles
 Clients
 Family members of residents
Activity: Examples of
Conflicts
• Review the Example Assigned to Your
Table
• Note Your Responses in the Spaces
Provided
•Why It’s Important to Understand Style
Learning Points Review
• Identify your personal communication style and
the style of others
• Improve communication skills, both verbal and
nonverbal
• Communicate successfully with other styles
• Understand communication challenges with
clients and their family members
• Adapt communication skills for a more
successful team