Transcript Slide 1

Graham English
Coaching
Coaching
A Focus on Learning and Performance
Real learning – becoming able to do something you couldn’t do before –
requires real experiences and reflection. NGT
Learning - a self-directed, work-based process, leading to increased
adaptive potential
“People don't resist change; they
resist being changed” Peter
Senge
Why Coaching?
Improved 360° and Leadership
effectiveness (Smither, Thach)
92% of external
coaching regarded as
effective or very
effective CIPD, 2005
41% coachees promoted Vs 15% non-coached
ROI
NHS Leadership Centre 2004
5.7% - 221%
22.4% increase
in productivity
after training –
88% increase
after coaching
(Olivero 1997)
CIPD recommendations
create a sense of purpose in the workplace;
give employees the opportunity to act on
their commitment;
provide employees with a supportive learning
environment.
Training to Learning CIPD 2005
Why Coaching?
Who has reflective time
and reflective practice?
Whose work is properly
and fully aligned to the
Organisation Goals?
Delivery of Strategic
Objectives
– Devolved leadership
– Empowered managers
– Processing and
converting
organisation goals to
personal action
Who might benefit?
Managers and leaders
With unrealised potential
Requiring a more strategic
perspective
making decisions based on the best
interests of the organisation as a
whole,
Greater sensitivity to wider organisational
concerns, and opportunities
Needing to develop new skills for a
change in role
Wishing to improve interpersonal
skills
Wishing to improve conflict
management skills
individuals seeking or needing to develop
the skills of negotiation and
compromise.
Seeking to improve skills at
developing others
“I start with the premise that
the function of leadership is to
produce more leaders, not
more followers” Ralph Nader
When might you use coaching?
Do any of these apply?
Requiring significant
shifts in the
behaviour and
attitudes?
Skills shortages?
Small or fast-growing business?
Looking to deliver
long-term
performance
improvement?
Support for future
leaders or senior
executives?
Changes in job role?
Organisational change?
Behaviour that could
be changed in a
short period?
Why use my style of coaching?
• Who knows best what is
happening to them?
The value of selfdirected learning
– linked to your
goals
• Who lives with the
results?
• ‘Stand in your own shoes’
• Most likely to achieve
personal transformation
Feedback
“Enabled me to focus
properly & find what I
was looking for”
“Great questions” “Good empathy”
“The session was amazing revelatory”
School of Coaching for
Training and Supervision
NHS Chief
Executive
‘Turnaround’
Skills
MBTI Practitioner
Board level clients
Experience
‘A supportive learning environment’
Listening to support and
to challenge
Coachee
Trust?
Raising Awareness
Enhancing Focus
Enabling Choices for
Action
Trust
Coach
Client
“Awareness is curative” W Tim Gallwey
Johari ‘Awareness’ Window
Known
Known
Open
(By Self)
Unknown
Blind
(By
Others)
Unknown
Hidden
Truly
Unknown
My Values
a marriage of service
experience with
developmental change
I can support, channel and
challenge your leadership to ensure
that it leads to results and action. Not
telling people what to do, but by
helping them find new ways to
achieve. And, ensuring that changes
are sustained – not just initiated. It’s
all about how people work together
to apply their skills.
“Lasting change happens
through developing people
and their relationships,
enabling individuals to
apply their skills and
knowledge to best effect –
including supporting and
challenging individuals in
teams to become true
leaders. I believe in the
possibility of finding real
change in all
circumstances”
Graham English Consultancy offers a
focus on how individuals can
act differently for better results