Ch. 5-Language - WordPress.com
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Language
Chapter 5
Language is:
A structured system of symbols used for
communicating meaning
Language is Symbolic
Each word represents a particular
object or idea, but it does not
constitute the object or idea itself
Meaning is also defined by culture:
The symbolic nature of language
is never static; meaning
perpetually evolves
Language is (mostly) Arbitrary
o All meaning behind a word is assigned by
the user of the language
o Language can be arbitrary simply because it
is symbolic
o One major exception is onomatopoeia
o Word that sounds like it’s spelled—buzz, splash
o Ex.—sound of chicken in English/Spanish
McGraw-Hill
Language is Governed by Rules
Phonological rules: the correct pronunciation of a
word
Syntactic rules: the ordering of words within
phrases
Semantic rules: the meaning of individual words
Pragmatic rules: implications or interpretations of
statements
McGraw-Hill
Language Has Layers of Meaning
Denotative meaning: the literal meaning of a word
Formal definition (if you looked up word in dictionary)
Connotative meaning: the implications that a word
suggests in addition to its literal meaning
Based in your personal experience with the word
McGraw-Hill
Semantic Triangle
The symbol is the word being communicated
The referent is the word’s denotative meaning
The reference /thought is the connotative meaning
Language Varies in Clarity
o Abstract vs. Concrete Language
o Hayakawa’s Ladder of Abstraction
Sapir-Whorf Hypothesis
o Language influences the ways that members of a culture see
the world
o Principles
Linguistic Determinism: the structure of language determines
how we think
Linguistic Relativity: because language determines our
perceptions of reality, people who speak different languages
will see the world differently
o Criticisms
Naming Defines and
Differentiates Us
Naming and Identity
What our name communicates to others
Modern vs. older-sounding names
Can convey info re: ethnicity
Name Practices
Varies based on history, culture, religion, etc.
Your name tells your story
We Use Words to Persuade
o Persuasion is the process of moving people to think
or act in a certain way
o Aristotle’s rhetorical proof:
Logos—logic
Ethos—ethics
Pathos—emotion (think “pathetic”)
APPEALING TO ETHOS
(respectability, trustworthiness,
moral character)
Demonstrate knowledge and expertise
Demonstrate that you care about the
effects on others
Behave ethically
APPEALING TO PATHOS
(emotional response)
Appeals to the other person’s emotions.
Generally, appealing to joy or gratitude is more
effective than fear.
Use the appeal successfully by:
Identifying your own feelings and describing them to
the listener.
Selecting information that is likely to solicit the
desired emotion from the listener.
TYPES OF EMOTIONAL APPEALS
Appeal to Fear
Appeal to Shame
Appeal to Guilt
Appeal to Anger
Appeal to Joy
Appeal to Sadness
Appeal to Disgust
APPEALING TO LOGOS
(reasoning)
Appeals to the person’s sense of reason.
Features logic.
Select reasons:
That are designed to be most relevant to our
listeners.
That support your argument well.
That you can provide specific facts to support.
CREDIBILITY EMPOWERS US
Credibility is the extent to which others
perceive us to be competent and
trustworthy.
Clichés
Overused terms
“Think outside box.”
Dialects
Lang. variations shared by region or social class
Equivocation
Strategically ambiguous—avoid a bind
Credibility Empowers Us
Weasel Words
Mislead listeners by implying something they don’t
actually say—broad generalizations
“People say…” “Researchers claim…”
Allness Statements
A claim is true without exception
“All pit bulls are vicious dogs.”
Choosing Credible Language
Using any of the negative strategies creates negative
impression of speaker
Expression of Affection and
Intimacy
Language has profound ability to
communicate affection and create/enhance
intimacy
Affection
Emotional experience including feelings of love
and appreciation
Intimacy
Characteristic of close, supportive relationships
Significant emotional closeness experienced in a
relationship
LANGUAGE EXPRESSES AFFECTION AND INTIMACY
Using language to Comfort Other People
Acknowledge the loss.
Express sympathy.
Offer a positive reflection.
Offer assistance.
Clip: Reagan—Challenger Disaster
Using Language to Comfort
Ourselves
Journaling
Can reduce stress hormones, strengthen immune
system
Holding negative emotions requires effort we
could direct toward supporting our health
Putting feelings into words is very powerful
USE AND ABUSE OF LANGUAGE
Humor: What’s So
Funny?
Euphemisms: Soft
Defamation: Harmful
Words
Libel—in print or some
medium
Slander—verbal, others
hear
Talk
“Passed away”
“Sleep together”
Slang: The Language
of Subcultures
Profanity: Offensive
Language
Hate Speech
Profanity meant to
degrade, intimidate,
or dehumanize
people
Improving Your Language Use
o The effect you wish to create
o Shared knowledge error
o Presume your listeners have info they don’t have
o Shared opinion error
o You assume listeners share your opinion
o Monopolization error
o One speaker dominates
McGraw-Hill
Improving Your Language Use
o Separate opinions from factual claims
o Speak at an appropriate level
o Own your thoughts and feelings
Own Your Thoughts & Feelings
Good communicators use “I” statements
o “I” statements
oClaim ownership of what we are feeling or thinking
o “You” statements
oShift the responsibility to the other person