Transcript Document

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Panel:
◦ Jeanne Linda, CASC
◦ Jeannette Massari
◦ Shawndra Simpson, RN, CASC
Jeannette Massari
Pre-Admissions
Streamlined
The simple, patient-friendly, cost effective way
Traditional Pre-op Process
Today, you make phone calls, pull files, conduct pre-op interviews, get
patients to sign off on documentation and get appropriate information to
your staff. It’s a very time consuming, manual and costly process:
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Phone screens are usually attempted during
the day when patients are busiest
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Patients may not have access to their
medications and other resources
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Multiple phone calls may be required
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Entire process repeated for each procedure
One There are
web-based medical information system that
streamlines the pre-admissions process and improves the flow of vital
information between patients, facilities and doctors’ offices.
The result? A modern, more user-friendly, pre-admissions process that
improves patient satisfaction, decreases costs, and improves
quality of care.
the
How it Works: Patient
1. Patient is instructed to visit the facility’s website and register online
2. Patient is guided through an easy to use online questionnaire that
collects all of their relevant demographic, insurance and health information
3. Patient automatically receives pre-op instructions and directions online
4. When a patient is done, the information is securely stored and is
immediately available to the facility
How it Works: Medical Facility
1. An easy-to-use portal allows staff to select patients by name or date of
surgery
2. Rather than having to enter a patient’s entire medical history, staff simply
verify the information each patient has submitted with the patient
3. Verified information is then available to admissions, nursing, anesthesia
and surgeon’s office
4. Screening tools help to identify high-risk patients,
standardize pre-op testing and enable patient care
guidelines
Benefits of Web-based Medical Information
For Your Patients
 Enter data when it is convenient – start and stop when you like
 No need to repeat information to multiple staff members
 Reminder phone calls, emails, and text messages with instructions
 Patient education and pre-op forms delivered automatically
 Complete medication and medical terminology dictionaries
 Over 94% of patients prefer to enter data online
 Patients over 60 go online, 80% US adults daily*
 Simply edit data to reuse
 Supports multiple languages
Financial Impact
 Staff hours per case are reduced significantly leading to an
immediate ROI
 Case delays and cancellations are minimized
 Streamlined registration process encourages patient and
surgeon loyalty maximizing case volume at your facility
Shawndra Simpson, RN, CASC
An ASC Clinical Workflow Solution (CWS)
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Improves Communication in and out of the center
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Optimizes Safety and Quality of Care
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Improves Staffing Management and Productivity
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Provides real time Efficiency and Quality Reports
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Results in a Lower Cost, Smoother Running Facility
Confidential and Proprietary
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Improved Communication
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Patient Tracking
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Smart phone calendar syncs
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Digital Whiteboards
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Anywhere access
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Everyone on the same
Patient
Front Desk
Scheduling
Technician
Admission
Surgeon
Waiting
page, all the time
Pre-Op
OR
Admin
Post-Op
Nurse
Orderlies
Confidential and Proprietary
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Optimized Safety
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Wrong Site Surgery ~ 7 times per day in the US
Human error will happen – technology can help
mitigate
Registration Process – alerts to incorrectly scheduled
procedures
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CMS mandated Checklists
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Alerts / Flashing screens
Confidential and Proprietary
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Stress-free Staff Management
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Match your staff assignments to the computergenerated predicted patient flow patterns
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Send staff their assignments by email and SMS
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No need to call everyone individually
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Get accurate Patient to staff ratios
Confidential and Proprietary
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Reporting tools
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Real Time Reports
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Quality of care data and analytics
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Efficiency data and analytics
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CMS mandated reports
Confidential and Proprietary
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Improved Efficiency, Lower Costs
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Better Efficiency
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Improved Quality of Care
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Decrease manual data entry
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Accurate staff productivity
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Results in…
A Lower Cost,
Smoother Running ASC
Confidential and Proprietary
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Jeanne Linda, CASC
….. Regulatory standards require constant
management and updating of policies and
procedures, monitoring of sterilization and
temperature records, exit lighting test
results, credential document tracking,
emergency drills, employee training records,
so on and so forth…..
Programs For Compliance Tracking
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No more binders or clipboards
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Policies and Procedures
Credentialing Data
Employee Records – OSHA Compliance – Education tracking
Engineering Controls
Documents stored in electronic format
◦ Web-based / Stored on a Cloud
 Protected and backed up
◦ Know where you stand in meeting regulatory compliance
obligations
◦ You decide who has access and access to what
 Management/Employees
 Surveyors
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Work-flow is mapped
◦ Tasks are assigned and tracked
 Color-coded alerts
◦ Access to your facility’s policies, documents and the
status of all assignments onsite or remotely
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Identify missing items
◦ Use of charts and graphs
◦ Use of Messaging /emails for communication and
follow-up
◦ Retrieval of deleted documents
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Standards and Regulations are available within the
program
◦ Search engine capabilities to find documents, files and
folders
◦ Mock Survey capability built-in with overall monitoring
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Simplify and automate compliance-related tasks
Fits both free-standing and corporate models
 The program provides regional managers and / or
administrators with an organized and cost-efficient control
of their compliance documents and tasks without the
element of “surprise.”
Control and dashboard monitoring for
regulatory compliance using electronic
cloud-based programs