Transcript LIFE-SITUATION INTERVENTIONS

LIFE-SITUATION
INTERVENTIONS
Chapter 6
Interpersonal
WHAT DOES IT MEAN TO BE
ASSERTIVE?
IS IT MORE EFFECTIVE TO BE ASSERTIVE
OR AGGRESSIVE?
DEFINITIONS

Assertive – expressing yourself and
satisfying your own needs, feeling
positively about this, AND not hurting
others in the process
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NONassertive – denying or sacrificing your
own needs or wishes to satisfy someone
else’s
DEFINITIONS cont.

Aggressive – seeking to dominate or get
your own way at the expense of others
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Test your own assertiveness level (pg. 96)
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WHICH OF THESE TYPES OF BEHAVIOR
COULD LEAD TO STRESS?
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AND…
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HOW?
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Nonassertiveness => not satisfying your
own needs/wishes => STRESSORS!
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Aggressiveness =>
strained/poor/nonexistent interpersonal
relationships => STRESSORS!
NONVERBAL ASSERTIVENESS

BE FAMILIAR WITH THE NONVERBAL
SIGNS OF THE 3 COMMUNICATION
STYLES (pg. 98), but…
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UNDERSTAND THAT NOT EVERY
CULTURE/RACE/ETHNICITY CONFORMS
TO THE SAME MEANINGS BEHIND
NONVERBAL CUES AND BODY LANGUAGE
VERBAL ASSERTIVENESS
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DESC form minus C = DES
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Describe-the other person’s beh. OR the
situation, “When….”
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Express-your feelings, “I feel…”
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Specify-what you would like to change, “I would
prefer…” or “I would like you to…” or “I want…”
CONSEQUENCE?!?!
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Why take off the C (consequence)?
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What does saying “If you do/don’t do…, I
will …” imply to the other person?
Sounds like a THREAT OR
ULTIMATUM, doesn’t it?
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How do most people respond to THREATS
OR ULTIMATUMS?!
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Try the DES instead
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Group Activity
CONFLICT RESOLUTION
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For most of us, conflict/confrontation…

Active/Reflective Listening – paraphrase
the other person’s words AND feelings
(what if you’re wrong?)
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What message does attempting to
actively/reflectively listen send?
CONFLICT RESOLUTION cont.
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Identifying your position – send an “I…”
message (from activity earlier)
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Exploring solutions – not about winning or
being right
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You have to decide: Is it worth it?
COMMUNICATION
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Goal is congruence between your verbal
AND your nonverbal expression
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Plan time to talk (suggestions on pg.104)
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Listening-active/reflective listening is
POWERFUL in everyday conversation, NOT
JUST IN CONFLICTS
COMMUNICATION cont.
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Find something to agree with
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Substitute “and…” for “but…”;”but” may…
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“I…” statements; What tends to happen
when you start with “You…”?
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Substitute “what…?” or “how…?” for “why”
TIME MANAGEMENT
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List of Time Management suggestions…on
pages 106-109
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Many of you set Time Mgmt. Stress goals;
These strategies can help! They will also
help you be SPECIFIC!
SOCIAL SUPPORT NETWORK

Just be aware of 3 types: tangible,
emotional, and informational
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Whether DIRECT EFFECT THEORY or
STRESS BUFFERING THEORY, either way…
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A strong social support network provides a
strong foundation for…
SOCIAL SUPPORT NETWORK cont.
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Scale to measure your social support on
pg. 110-112
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TAKING CHANCES!!!