Transcript The 2 Main Functions of Nonverbal Communication

Success Criteria:
1. I can demonstrate appropriate tone of voice
for the message to be conveyed
2. I can incorporate appropriate body language
for the message to be conveyed
TEK/Objective:
(1)(E): “Identify types of
nonverbal communication and
their effects.”
Objective:
Demonstrate the 4 components of nonverbal
communication to convey a desired
message.
Chapter 5: Understanding
Nonverbal Communication:
“You cannot not communicate.”
What is nonverbal
communication?
A system of symbolic behaviors that includes
all forms of communication except words.
The 2 Main Functions of Nonverbal
Communication:
A. Relates to verbal communication in 3 ways:
a. Reinforces a verbal message
b. Contradicts a verbal message
c. Substitutes a verbal message
B. Conveys feelings and relationship
Ex. Arms folded to show frustration. Smile to show
you like someone
Four Characteristics of Nonverbal
Communication:
1. Subconscious: We are not aware
of the message we send
nonverbally
2. Contextual: it depends on the
situation in which it occurs
Ex. What if he was a doctor rushing
to the aid of a heart attack victim
Four Characteristics of Nonverbal
Communication:
3. Ambiguous (unclear): open
to interpretation & often
confusing (ex: talking w/
arms folded)
4. Cultural: nonverbal
messages can mean
something else in another
culture (ex: handshake,
kiss, eye contact, attire)
Nonverbal Communication to Create a
Professional Image:
• Confidence: strong voice, positive attitude, believe in
yourself.
• Poise: you can “read” a situation and know how to act
appropriately.
• Assertiveness: strong sense of purpose and not afraid to take a
stand when needed.
• Immediacy: interacting with others, friendly, approachable.
Kennedy vs. Nixon Debate:
• Observe and identify examples of poise,
confidence, assertiveness, and immediacy.
TV VS RADIO
• PEOPLE WHO LISTENED TO THE RADIO
THOUGHT THAT NIXON WON THE DEBATE
• PEOPLE WHO WATCHED THE DEBATE
THOUGHT THAT KENNEDY WON
4 Types of Nonverbal
Communication
1. Voice:
1. Inflection: rising and falling of pitch that adds variety to speaking
2. Tone: specific vocal quality (rich, harsh)
3. Rate: how fast or slow an individual speaks
4. Tempo: rhythmic quality of a person’s speech (variations in speed)
5. Volume: to be clearly heard and understood by listener’s
2. Body Talk:
“what your body says about you”
Your dress, posture, walk (gait),
facial/eye communication
Kinesics: use of the body
in communication
3. Space Communication:
Space/Distance/Territory : your use of space
a. intimate: touching – 18inches
b. personal: 18inches – 4feet
c. social: 4feet – 12feet
d. public: 12feet – 25feet
“Too Close For Comfort”
4. Time Communication:
• How you manage time is a form of nonverbal
communication.
• Everybody has the same amount of time. 24 hours a
day.
• How we manage our time reflects priorities and
sends messages about your effectiveness as a
student, employee, and a communicator
EX: Friend who is constantly late. Constantly late to work
The history of body language
• List and describe three things you didn’t know
before viewing this video