Transcript Marketing 1

Specialised ICT Diploma
Unit 3
Marketing
Lesson 1.1
The Business
The business that you will be setting up will offer design
services to local organisations such as charities, sports
clubs, small businesses that cannot afford the services
of existing commercial organisations.
The company will be a ‘Company In The Community’ (CIC)
company where any profits made are fed back into the
community.
Services offered will include:
• Web design
• Brochure design
• Logo design
• Flash animation
• Database design
First Image
Inspire
Marketing and Advertising
• Evidence a well thought through/executed
marketing plan
• Strength of creative advertising/marketing
activity
• How will you let your local community know
about you?
• Is the marketing/advertising campaign attention
grabbing?
• Corporate image.
• Visual design of website.
What is Marketing?
• Buying and selling in a market
• The promotion, distribution and selling of a
product or service
• Includes market research and advertising
Product Marketing
3 Different Categories
• Print
• Voice/Pictures
• Electronic
Print
• Brochures/Newsletters
• Flyers
• Posters
• Advertisements
• Articles
• Direct Mail
Voice/Pictures
• Radio
– Local/National
• Television
• Podcasts
– On website
– Email attachment
• Face to face
– Exhibitions
– Trade shows
Electronic
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Web Pages
Internet
Email marketing
Social Networking
Each category has advantages
and disadvantages:
•How tightly can it focus in on the market?
•How economical is it?
•How effective is it?
Task
Prepare a marketing plan to launch the new
company.
You must:
• Research the local competition
– Are you competitive?
– What distinguishes you?
• Decide on the best means of promotion
– Strategy
– Method
– Timescale
Questions to ask yourself when
developing your strategy
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What changes are taking place in our business environment? Are these opportunities or
threats?
What are our strengths and weaknesses?
What do I want to achieve? Set clear, realistic objectives.
What are customers looking for? What are their needs?
Which customers are the most profitable?
How will I target the right potential customers? Are there groups that I can target more
effectively?
What's the best way of communicating with them?
Could I improve my customer service? This can be a low-cost way of gaining a competitive
advantage over rivals, keeping customers, boosting sales and building a good reputation.
Could changing my products or services increase sales and profitability? Most products
need to be continuously updated to maintain competitiveness.
Could extending my product list or service provision meet existing customers' needs more
effectively? Remember that selling more to existing customers is generally more cost
effective than continually trying to find new ones.
How will I price my product or service? Although prices need to be competitive, most
businesses find that trying to compete on price alone is a poor strategy. What else are my
customers interested in? Quality? Reliability? Efficiency? Value for money?
What is the best way of distributing and selling my products?
How can I best promote my products? Options might include advertising, direct marketing,
exhibiting at trade fairs, PR or marketing on the web.
How can I tell if my marketing is effective? Check how your customers find out about your
business. A small-scale trial can be a good way of testing a marketing strategy without
committing to excessive costs