E-Commerce: Not Just Selling on the Web!
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Transcript E-Commerce: Not Just Selling on the Web!
E-BUSINESS: NOT JUST SELLING ON THE WEB!
Using the Internet to Enhance Business
Internet Penetration
Historical Perspective
Telephone 38 years - 50 million
Television 13 years - 50 million
Internet 4 years - 50 million
English 330 million
Chinese 132 million
http://www.witiger.com/ecommerce/ecommercestatistics.htm
Type of Sales
business-to-business (B2B)
business-to-consumer (B2C)
business-to-employee (B2E)
business-to-government (B2G)
government-to-business (G2B)
government-to-government (G2G)
government-to-citizen (G2C)
consumer-to-consumer (C2C)
consumer-to-business (C2B)
Sales
3.34 Billion on Black Friday 2016 (Adobe)
1.2 Billion using Mobile Devices on Black Friday in 2016 (Adobe)
3.45 Billion on Cyber Monday (Adobe)
Steady Growth from 2000
20% of GDP from Internet
Over a Trillion Dollars*
(wholesale and retail)
http://www.census.gov/mrts/www/data/html/08Q3.html
Type of Online Business Models
Selling a Product - Amazon
Providing a Service – Legal Zoom or Consulting
Free Products but selling access or information
Help Desk & Online Support
Save Money by:
Reduces Phone Calls
Faster Response to
Customer Needs
Document Depository
Lower Labor Cost
Marketing
Market Research
New Market Demographics
Current Market Competitors
Buyer Demographics
Market Statistics & Economic Projections
Marketing
Product Positioning
Image Control
Damage Control
Financial
Year End Report
IPO
Project Proposals
Fund Raising
Banking
Online Banking
Online Management
of Resources
Capital Acquisition
Public & Private Loans
Auctions / Inventory Reduction
E-bay
Craig’s List
Yahoo
Google
Communications
Company to Customer
Company to Vendor
Company to Employee
Division to Division
Document Control Cost
Publish Documents
Update Documents
Review Documents
Track Documents
Education & Training
Changing Work Force
Upgrade Skills
Just In Time Training
Employment
Advertise Openings
Targets a Population with some Computer Skills
Low Cost to Company.
E-Government
FirstGov (US)
Arizona (State)
Maricopa (County)
Phoenix (Local)
Reasons for the Internet Bubble
Bad Business Plans
Under Estimated Advertising Dollars
Under Estimated Profit Margins
Poor Customer Service