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The Development of English
Communication of Hotel Students for Front
Office Services through E-Learning Media.
Leechai Panyawongngam, Ph.D
Rajamangala University of
Krungthep
[email protected]
Background
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Objectives
1.To develop e-learning media for English communication of
hotel students for front office services,
2.To study Pre-Post test results from this instruction media,
3.To find out users’ satisfaction
4.To study the experts’ evaluation toward instruction media of
English conversation and communication for front office
services.
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Methodology
1. Adobe Flash, Adobe Illustrator, Notepad++ and wamp server
were employed to develop this media program.
2. 6 experts and 30 students were studied in this project. 3
experts namely programmer, animation developer and English language
expert evaluated the quality of the program. 3 professional English
language teachers considered content of the lessons in this instruction
program. 30 students’ registered English conversation and
communication for front office of 2/2014 were the sample study in this
research.
3. Percentage, Frequency, Means, Standard Deviation and
t-test were used to compute raw data.
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Findings (1)
Figure 2 E learning program evaluation by three program
experts toward the e-leaning program
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Findings (2)
Figure 3 E learning program evaluation by English language
experts toward the e-leaning program
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Findings (3)
Figure 4
software experts
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Pre & Post test management evaluated by the
Findings (4)
Figure 5 Conclusion of Pre-Post test management
evaluated by the experts
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Findings (5)
Figure 6.Users’ satisfaction towards E learning program
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Findings (6)
Figure 7.Overall comparison of learners’ Pre test result and Post test result
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Thank You
http://frontofcel.thaicloud.org
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