Transcript Designed title slide, left justified.

Outcomes for our sector
• The big question - Why does Government
purchase, and why you provide, the services
we do?
– What outcomes do consumers (clients) want
– What outcomes do services want?
– What outcomes does the community want?
– Once we know what we want to achieve how do
we measure it?
Conceptualising the change
Current approach to outcome
measurement
• Episodes completed as planned – DAO target of 74%
• Existing pre-post treatment evaluation forms
– Physical Health
– Mental Health
– Relationships
– Alcohol or other drug use
– Satisfaction with service
• Median collection rates 69% for start of treatment, and 43%
for end of treatment (July-Dec 2011)
SIMS Evaluations July – December 2011
Average Evaluation Scores
5
4.5
4
3.5
3
2.5
Treatment Start vs. Treatment End
2
Physical Health
Mental health
Quality of Relationships
Satisfaction with Service
Average First Evaluation
Average Last Evaluation
3.14
2.86
3.26
3.99
3.49
3.32
3.66
4.20
Future directions in outcomes
• Are we focussed on the right things?
• What other approaches to outcomes are
worth examining?
• What other ways of are there for measuring
outcomes?
Future directions in outcomes
• Australian Treatment Outcomes Profile
• Scott Miller’s Outcome and Session Rating
Scales
• Discussion