Transcript Portfolio/Program Name Here 36/42pt with 12pt After Paragraph

Next Generation Workforce
Ohio Digital Government Summit
Columbus, Ohio
October 17, 2007
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Next Generation Workforce
Session Description:
Demand for IT talent continues to escalate as retirement is draining IT
staffs. At the same time, the pool of qualified candidates seems to be
steadily shrinking.
 How do you attract a new generation of qualified workers? Who are
they?
 What is the best way to train and motivate staff to take on new skills
and challenges?
 What roles can e-learning and distance education play?
This session focuses on the workforce of tomorrow.
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As America Ages,
So Does the U.S. Workforce
Boomers comprise 46% of today’s U.S.
workforce
78 million Baby Boomers
(born 1946-1964)
At the same time, U.S. workforce growth
is slowing
Source: U.S. Census Bureau, Bureau of Labor Statistics
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Change in U.S. Population, 1950-1960 by Age Group
% Population Change
40
36.8
34.5
30
17.9
20
16.6
11.9
9.9
10
0
-4.6
-10
14 &
under
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15 to 24 25 to 34 35 to 44 45 to 54 55 to 64
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65 &
older
Change in U.S. Population, 1960-1970 by Age Group
48.7
% Population Change
50
40
30
19.6
20
13.3
10.5
10
20.6
3.3
0
-4.4
-10
14 &
under
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15 to 24 25 to 34 35 to 44 45 to 54 55 to 64
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65 &
older
Change in U.S. Population, 1970-1980 by Age Group
46.4
50
% Population Change
40
27.1
30
16.3
20
16.2
10.7
10
0
-2.2
-10
-11.5
-20
14 &
under
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15 to 24 25 to 34 35 to 44 45 to 54 55 to 64
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65 &
older
Change in U.S. Population, 1980-1990 by Age Group
46.1
50
% Population Change
40
30
21.7
16.4
20
9.9
10
5
0
-2.7
-10
-12.8
-20
14 &
under
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15 to 24 25 to 34 35 to 44 45 to 54 55 to 64
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65 &
older
Change in U.S. Population, 1990-2000 by Age Group
55
50.3
% Population Change
45
35
20.6
25
15
15
11.8
12.6
5.8
5
-5
-7.6
-15
14 &
under
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15 to 24 25 to 34 35 to 44 45 to 54 55 to 64
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65 &
older
Projected Change in U.S. Population,
2000-2010 by Age Group
50
45.3
% Population Change
40
30
15.6
20
9.5
10
0
-0.9
-10
12.6
-4
-14.7
-20
14 &
under
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15 to 24 25 to 34 35 to 44 45 to 54 55 to 64
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65 &
older
Projected Change in U.S. Population,
2010-2020 by Age Group
% Population Change
40
35.1
30
18.2
20
10
12.1
8.6
2.8
0
-0.6
-10
-13.4
-20
14 &
under
15 to 24 25 to 34 35 to 44 45 to 54 55 to 64
65 &
older
Source: U.S. Census Bureau
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Oldest Boomers are Turning 60 this Year
Today’s retirees are living longer, but
wanting to retire earlier – even if they
can’t afford to
These demographic changes have
implications for business, individuals and
communities
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Labor and Talent Shortages are Projected
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Retirements to take a toll on the Government
Average age of federal civilian
workforce – 45.5
Nearly one-half of the Federal
workforce could begin retirement
in 2008 at age 55
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As well as State Government
Anticipated State Government Retirements in the next decade…
Washington
63.7%
Maine
59.4%
Tennessee
58.0%
Michigan
55.9%
Pennsylvania
54.0%
New Jersey
33.6%
New Mexico
19.7%
North Carolina
17.1%
Illinois
16.8%
Idaho
11.6%
Oregon
3.6%
0%
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10%
20%
30%
40%
50%
60%
70%
Source: AllGovernment
Performance Project Survey of 37 States
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How do you attract a new generation of qualified workers? Who are they?

Know who they are:
1. They are ages 11-30 years
2. They grew up with PC’s, MTV, ESPN, the Internet and Reality TV
3. They have IPOD’s and other downloadable, sharing devices
4. They are our children, our siblings children, our neighbors children
5. They wear cool clothing, like jeans and Tee Shirts, not Suits
6. They are advertised to with great success
7. They must communicate wherever they are not just in an office
8. They want quick fixes and less Red Tape
9. They believe the world is a community
10. They want to meet and live in that world without boundaries

Market to them via web ad’s and media ad’s, make government cool!
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Targeting Millenial’s with Ad’s
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Web Use by Teens
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Online usage:
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Rise of the Millennials and Modernization of the Enterprise
Millennial Mobile Service Usage
0%
10%
20%
30%
40%
50%
60%
70%
“Only 26 percent of teen cell
phone users are voice-only
customers, compared with 43
percent of adults.“
Text message
Take pictures
Play games
Mobile internet
Email
Instant messaging
Source: Jupiter Research, May 2005
Record video
Mobile navigation
Millennials
Average User
Mobile video
Pew Research Center, April 2006
Millennials (11-30 years old)
Enterprise
 Rapid and intuitive adoption of new
services and devices
 Influenced by tools used by younger
generation entering workforce
 High content consumption and social
interactivity
 Collaboration through social networking
tools (e.g. Wikis) is becoming more
commonplace for internal projects
 Current behaviors in using various
technology, applications, services,
and devices will continue into their
adult lives and become mainstream
norms
 Employee generated content
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The next addressable market
Recapturing the innovative leader position
in using new wireless applications
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How to Advertise and recruit
Source: The Yankee Group
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What is the best way to train and motivate staff to take on new skills and challenges?
1. Leadership, Must be a top down approach
2. Build into your new IT contract awards
 Train the Trainer
 Career advancement of State Workers
3. Change the way Government does business
 Interview your business partners executives
 Interview your states largest businesses


Learn what they do to transform business
Implement as possible
4. Compensation
 Explain the benefit of Healthcare for life
 Explain Pension benefits
 Create a “Life Style” of safety and fun
 Push stability and ability to nurture change
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What roles can e-learning and distance education play?
22 | Alcatel-Lucent | March 20, 2007
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What roles can e-learning and distance education play?
23 | Alcatel-Lucent | March 20, 2007
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What roles can e-learning and distance education play?
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What do we do?
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Ubiquitous Broadband Access model, is Your State Prepared?
Citizen
Services
Economic
Development
Local Authorities
Civil servants & own sites
Business
Opportunities
Digital
Divide
Citizen
Business
This need expands state and local authorities’ boundaries to urban & rural areas,
hospitals, schools and industry. Each are demanding ubiquitous broadband access.
26 | Alcatel-Lucent | March 20, 2007
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Broadband, Broadband Everywhere….
APPLICATIONS
End-User Centric – Put “civil servants and citizens first”
Easy Access – Increase network value through
differentiated services
Filling the Digital Divide Gap – Intelligent network
solutions to facilitate new service deployment
Vs.
NETWORK
Ubiquitous Access – Broadband everywhere
from dense to rural areas
Wireline/Wireless Integration –
To access anything from anywhere
Best-of-Breed Technology –
Ready for services evolution
27 | Alcatel-Lucent | March 20, 2007
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Demand for these Real Time Applications
change the Network Requirements:
Efficiencies of multi use
Efficiencies
gained via
networking
Multi use Un-silo’d Networking
Universal Broadband
Generation Model
Strategic Model
Tactical Silo’d
Network Model
Legacy
Model
Deploy a
network for:
Public-Private $
County Services $
Lease/Buy
Network
Access for:
Citizen Serv.
Internal Use
Internal Use
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Deploy a mixed wireline
and wireless network for:
Internal Use
Economic Dev. $
State Government
Use
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So what’s this State Wide Network Look like?
NETWORK
Local authorities are changing from traditional voice and basic interoffice
communications to high-bandwidth services with extensive use of video and data
Unprecedented amounts of bandwidth are required to support this
new scenario
Existing networks are built on legacy technologies that are difficult to scale
or adapt to changing needs
Changing Business & Residential Needs
Foster Network Transformation
Increase
Network Value
SCHOOL
HOME
CO
TOWN HALL
OFFICE
APPLICATIONS
HOSPITAL
ACCESS
SERVICE
TRANSPORT
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xPON, xDSL, FTTx, MW, Wi-Fi, Wi-MAX, CDMA
IP/MPLS
xWDM, SDH/SONET, Ethernet
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Contact Information
Rob Dallas
Director, Public Sector
Tel: 469-236-8928
[email protected]
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