Transcript Calls From The Heart

Calls From The Heart
A LIFE ALTERING COMPANY
About Us
CALLS FROM THE HEART, LLC is a calling service
based in Centerville, OH, that utilizes licensed RN's (Care
Callers) to contact senior citizens, latchkey kids or those
who are homebound, checking in on them on a regular daily
basis. The client is greeted by a friendly Registered Nurse
by phone, who will give medication reminders, engaging
conversation, and answer questions.
Elderly Statistics
Senior Citizens:
60% of all senior
citizens suffer
from loneliness
 50% of all senior
citizens' hospital
admissions are
due to medication
non-adherence
 30% of all older
Americans have
some memory loss

Latchkey Statistics
1 in 5 children
above the age of 14
spend their time at
home alone
 14% or 2.1 million
of children 12 and
under are latchkey
kids
 Latchkey children are
more likely to suffer
from loneliness and
depression

Our nurse’s call will give
parents the assurance that
the kids are home safely and
the house is secure.
The Works
Our Care Caller simply calls
and greets your loved one on
a daily basis. Your loved one
is able to talk to a friendly
registered nurse, ask
questions and talk for 5-6
minutes per call.
 CALLS FROM THE HEART,
LLC works with both
individuals and organizations
to provide these valuable
services.

What If No One Answers?
If after several attempts your loved one
does not answer the phone or acknowledge
the call, our caller will automatically call you,
alerting you of the time called and that there
was no answer. This gives you the opportunity
for further follow-up with your loved one.


Two Contacts can be designated on the initial
form and our Care Caller will call each one until
the call is acknowledged (for up to 1 hour).
Expectations

Each of our care callers is an experienced Licensed
Registered Nurse

They will be friendly and respectful and know your
loved one by name

They will help to answer questions or concerns your
loved one may have

Our nurses will give medication reminders

Many clients so enjoy talking with the courteous
registered nurses from Calls From The Heart that they
look forward to the calls and develop a personal bond
with the nurses
Length of Call
These interaction calls average 5-6 minutes
per call.
 To most people, home means comfort, security
and independence. It can also mean loneliness.
 Our daily calls become a valuable part of your
loved one's day. Our clients appreciate the
added security that someone is checking on
their loved one every day, and find comfort in
knowing that they will be contacted if there are
concerns.

Prices

$24.95: Saturdays, Sundays & holidays Do you have
some place to be?

$25.00 a week: Short Term Call Coverage, vacations,
get-a ways, or just time to regroup.

$49.95 a month: 5 days a week, Less than $2.50 a
day!
Testimonials
"My nurse was very nice. I was not feeling well due to medication and illness but she
took my illness and medications seriously. I looked forward to her phone calls and
she is very professional, patient and caring. I think she is awesome! Even though I
had an "attitude", the nurse was still full of kindness and compassion.“
- Carman S.
The nurse was great. Very professional, compassionate and concerned. She called me
right away when there was a concern with my friend. She even sent me an e-mail
and called back if I wasn't available. Even though there was a problem with the
medications, it all worked out well because the nurse recognized that it made my
friend confused and we were able to call her doctor and get her medications changed
instead of waiting for the next appt."
-Martha F.
“I was so impressed by this service! I recommended this service to my friend for her
mom. Her mom loves it. The nurse was friendly, professional and helpful. They
reminded her to take her medications and also talked to her about her life. Her mom
looks forward to the calls . I will be recommending this service to my patients.”
– Dr. Kelly C.
“The nurse is terrific as a person and a nurse. She is very caring, professional and does a
great job! She never forgets to remind me to take my meds!"
- Virginia B.