Transcript Nonverbal Communication

Nonverbal Cues Convey Messages
about Feelings/Relationships
Nonverbal Cues Convey Messages
about Feelings/Relationships
Nonverbal Communication
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A system of symbolic
behaviors that include
all forms of
communication
except words
Relates to Verbal Communication
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Reinforces a verbal
message – interview
behavior
Relates to Verbal Communication
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Contradicts a verbal
message
Relates to Verbal Communication
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Acts as a substitute
for a verbal message
Characteristics of Nonverbal
Communication
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Subconscious – Awards Ceremony
Contextual – Man pushing by you at a
hospital
Ambiguous – Person with arms crossed
Cultural – Eye Contact
Spatial Communication
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Intimate Distance - Up to 18 inches from
your body
Personal Distance – 18inches to 4feet
Social Distance – 4 feet to 12 feet
Public Distance – 12 feet and further
Territory
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Do you sit in a particular place in class
each day?
Do you decorate or personalize your
locker?
Your territory sends message about you:
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Disorganized, organized, I don’t/do like it here
Kinesics
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The use of the body in communication
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Dress & Grooming
Posture
Muscular Tone & Tension
Movement
Gestures (Tapping)
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Eye Contact
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Laughter
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Time Communication
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Time management shows how much you
care (or don’t care) about a project, your
grade, etc.
Learn to say “no”
Other Distractions
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Artifacts: articles or adornments you use
to decorate yourself or your surroundings
(jewelry, pictures, clothing)
Weird or bright color
Fragrance or odor
Creating A Professional Image
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Confidence – even when you don’t believe
it
Poise – knowing how to behave in any
given situation with any type of people
Assertiveness