Transcript No Slide Title

Communication & Theatre
4/510:
Advanced Interpersonal
Communication
elements of verbal
communication & listening
The word is not the thing.
The map is not the territory.
denotative = symbol points
to . . .
chair
connotations = associations
Meanings are in people . . .
Deetz = whose meanings are in
people??
language changes . . . so we need
to time bind.
specialized language . . .
• metacommunication
• verbal innovative deviance
• transactional exchange
• relational currencies
mountain biker slang . . .
• betty
• bacon
• fred
• skid lid
regional terms - North Carolina
• nabs
• precious plenty
• John Brown it!
• ax
cultural terms . . . British
• frock
• butty
• faggot
• plonk
a verbal strategy is a tactic,
plan or method designed to
obtain a specific outcome.
exclusion - gang slang
• gang banger
• jump in
• nut up
• tagger
inclusion - drug culture
• abe
• all lit up
• instant zen
• Nanoo
put downs . . .
• not the sharpest knife in the drawer
• a room temperature IQ.
• If brains were taxed, he’d get a refund.
• It takes her 1.5 hours to watch “60
Minutes.”
to build up . . .
• good job!
• excellent work!
• you look really nice
• What a great dinner
reveal self . . . (every time we
speak we reveal ourselves.)
• Your snack sure looks good.
• I love you.
• You shouldn’t drink so much.
conceal self . . .
• The presentation was interesting
• What’s the matter? Nothing.
• Are you mad at me? Of course
not. Why would I be?
CT 4/510: Advanced
Interpersonal
Communication
Listening
Effective Listening in an
Interpersonal Relationship =
becoming aware of and
responding to as much of what
the other person is
communicating as possible.
When listening the first thing
you usually do in interpersonal
communication is look at the
other person
Who is this
person? What
do you think
he is like?
Try to be less selective and
take in as much as you can
When trying to understand
another first impressions are
usually accurate.
• stay close to the sensory data
• interacting in your own culture
Be empathic
Be empathic
Trying to understand = suspend
judgment, use your imagination,
communicate your understanding.
Make a commitment to the
relationship
• be active (one-way vs. two way)
seek out information
• put aside other thoughts and
pay attention
Acknowledge the other person
• perception check
• paraphrasing
• share your understanding of
their intention (what you think
they mean to communicate)
Model appropriate listening
behavior and be:
•verbally active
•sharing
•trusting
•caring