Transcript How can I tell if our teams are ineffective?

How can I tell if our teams are
ineffective?
Characteristics of an
Ineffective Group
Domination by the leader
Warring cliques or subgroups
Unequal participation
Climate of defensiveness or fear
Uncreative alternatives to problems
Restricted communication
Avoidance of differences or potential conflicts
What are the ingredients of an
effective team?
Clarity of team goals
Existence of
improvement plan
Clearly defined roles
Clear communication
Positive team behaviors
Established ground
rules
Balanced participation
Defined decisionmaking process
Suggestions for building an
effective team
Display enthusiasm
Put team goals first
Use team orientated language
Show concern for members
Maintain listening posture
Be patient, tolerant and diplomatic
Who are the various role
players on an efficient
team?
Knowledge Contributor
Provides useful and
valid information
Normally “facts and
figures” person
People Supporter
Keeps team focused
Keeps eye on
progress
Works for the good
of the team
Challenger
Prevents group think
Candidly expresses
views about progress
Disagrees when
warranted
Questions relevancy of
mission
Pushes team to high
standards
Asks provocative
questions
Listener
Listens intently to
elicit information
and understand data
What should we expect from
the members of a team?
Commitment to
goals
Displays interest in
other members
Confronts conflict
Listens
enthusiastically
Practices inclusive
decision making
How can having an effect
team benefit the organization?
More efficiency and productivity
Higher work quality
Better customer service
Constant improvement of product
More satisfying workplace for employees
Sense of belonging and commitment
Constant employee growth
What benefit can members get from
being being a part of an effective
team?
More involvement in
workplace decisions
Personal pride in
work
Empowerment
Individual growth
Variety and
challenge