Transcript Being Aware of Self and Others : Enhancing

“Coming together is a beginning, Keeping
together is a progress; working together is
success.” - Henry Ford
Importance of Group Collaboration
 Aware of your Social Styles, and how to
use them
 Roles in a group
 Characteristics of effective groups
 The role of the Leader/leadership
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70% of all businesses work in groups in some way
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The first step that guides communication is becoming
aware of yourself and others
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Being aware can help you answer
questions
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If you are unaware of what type of
communication people work best
in, you will be ineffective
Being Aware
Verbal
Nonverbal
Listen
Adapt
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Mindfulness
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Mindful Communicators are aware in 3
areas
› Leadership Assumptions
› Organizational Culture
› Ethics

Social Style- a pattern of communication behaviors
that others observe when you interact with them.
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Assertiveness- an Individuals capacity to make
requests, actively disagree, express positive and
negative personal feelings, and stand up for
themselves without attacking another
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Responsiveness- an individuals capacity to be
sensitive to the communication of others, be seen as
a good listener, and to make others comfortable in
communicating.
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Amiable
› Ex. Comforting, unsure, dependant,
respectful
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Analytical
› Ex. Critical, picky, persistent, serious
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Driver
› Ex. Pushy, tough, dominating, harsh, efficient
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Expressive
› Ex. Competent, friendly, reacting, dramatic
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Leaders
› Take charge and give direction
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Responders
› Talk and state opinions
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Listeners
› Take everything in and sit back
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Efficiency
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Bad Relationships
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Ineffective Work

Future Productivity
Truly care about their group members
 Coaching
 Most common characteristics
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› They counseled
› Excelled in their field
› Gave exposure
› Provided latitude
› Were tough taskmasters
Dramatize company goals and direction
 Build skills and teams
 Spread enthusiasm
 Only brute consistency breeds
believability
 Done through mundane action
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Leadership intrinsically is an emotional
process
 Anger breeds nervousness and fear
 Excitement, energy, and enthusiasm
arouse similar feelings
 Studies have shown the importance of
emotional intelligence
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Must be “outgoing” is a common
misconception
 Listening
 Teaching
 Facilitating
 Master momentum maker
 Spend the time
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Done with high expectations and peer
reviews rather than table pounding
managers
 Trust
› Treat them as partners
› Treat them with dignity
› Treat them with respect

Grouphate – the loathing many people
have for collaborating with others in
groups and teams.
 Teams are becoming more and more
prevalent in the workplace
 70% of corporations were team-based as
of 2000.
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A clear, elevating goal
 A results-driven structure
 Competent team members
 Standards of excellence
 Principled leadership
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Develop ground rules for the group
› How long are meetings?
› Who sets the agenda?
› Who records the results of the meeting?
› What happens if a member cannot attend a
meeting?
Develop a mission statement
 Establish group cohesiveness
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Initiator/contributor
› Generates new ideas.
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Information-seeker
› Asks for information about the task.
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Opinion-seeker
› Asks for the input from the group about its
values.
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Energizer
› Stimulates the group to a higher level of activity.
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Recorder
› Keeps a record of group actions.
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Encourager
› Praises the ideas of others.
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Harmonizer
› Mediates differences between group members.
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Compromiser
› Moves group to another position that is favored by all
group members.
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Standard Setter
› Suggests standards or criteria for the group to
achieve.
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Follower
› Goes along with the group and accepts the group's
ideas.
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Aggressor
› Attacks other group members, deflates the status of
others, and other aggressive behavior.
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Blocker
› Resists movement by the group.
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Recognition seeker
› Calls attention to himself or herself.
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Dominator
› Asserts control over the group by manipulating the
other group members.
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Help seeker
› Tries to gain the sympathy of the group.