Transcript Screen 1 of 1

The Lock/Unlock
screen allows you to:
Enter one Contract Number
that you Administer and
select an Action.
Or, choose one or many
contract numbers.
The Actions you can select
are:
 Lock Contract
Number(s)
 Unlock Contract
Number(s)
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To Lock a Contract
number so Cisco cannot
add it to any Cisco.com
profiles, on the
Lock/Unlock screen:
Screen 1 of 1:
1. Enter a Contract Number
that you manage.
2. Select Lock Contract
Number.
3. Click the Submit button.
OR
1. Choose Contract
Number(s).
2. Select Lock Contract
Number.
3. Click on the Submit
button.
A success message will be
displayed. An email
confirmation will be sent to
all Administrators for that
Contract Number.
© 2013 Cisco and/or its affiliates. All rights reserved.
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OR
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Note: You cannot see a Contract Number in the tool unless that number is
in your Cisco.com profile and you are set up to manage it. See slide
119 for how to add Contract Numbers to your profile.
Cisco Confidential
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To Unlock a Contract
number so Cisco can add
it to any Cisco.com
profiles, on the
Lock/Unlock screen:
Screen 1 of 1:
1. Enter a Contract Number
that you manage.
2. Select Unlock Contract
Number.
3. Click the Submit button.
OR
1. Choose Contract
Number(s).
2. Select Unlock
Contract Number.
3. Click on the Submit
button.
A success message will be
displayed. An email
confirmation will be sent to
all Administrators for that
Contract Number.
© 2013 Cisco and/or its affiliates. All rights reserved.
2
3
1
OR
1
3
2
Note: You cannot see a Contract Number in the tool unless that number
is in your Cisco.com profile and you are set up to manage it. See
slide 119 for how to add Contract Numbers to your profile.
Cisco Confidential
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 If an individual attempts to request a blocked or locked Contract
Number be added to his Cisco.com profile using the Cisco.com
Profile Manager, a message will be displayed directing him to the
Administrator(s) for that Contract Number.
- An email will automatically be sent: 1) to the Administrator with
the individual’s information, and 2) to the individual with the
Administrator’s information. The request will not be sent to
Cisco.
 If Cisco attempts to add a blocked or locked Contract Number to a
Cisco.com profile using Cisco’s internal tools, a message will be
displayed indicating the Contract Number cannot be added.
- An email will automatically be sent: 1) to the Administrator with
the individual’s information, and 2) to the individual with the
Administrator’s information.
 If Cisco adds a Contract Number to a Cisco.com profile, all
Administrators will be informed via email (you can request not to
receive this email).
© 2013 Cisco and/or its affiliates. All rights reserved.
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