Transcript Flyer - William Cruz

Catch this fabulous presentation!
William Cruz’s
3:00 PM
Tues May 13, 2003
Hall
Building
Abstract
This fascinating seminar brings to light the differences in nonverbal and
verbal communication styles across cultures and how these differences
can cause misperceptions, misinterpretations leading to misunderstanding.
Mr. Cruz will addresses the common wrong ways to deal with the
differences and provide tips to effectively deal with the differences to
prevent misunderstanding. This seminar is exceptional and outstanding in
addressing the "hidden" diversity between cultures.
Attendees will:
1. Learn and develop cross-cultural communication skills”
2. Recognize five functions of nonverbal communication
3. Distinguish the six patterns of nonverbal communication which include
proxemics, haptics, kinesics, oculesics, chronemics and paralinguistic
4. See how the differences in non-verbal communication styles cause
misperceptions, misinterpretation and lead to misunderstanding.
5. Recognize differences in values across cultures and how they impact the intercultural relationships in the corporate environment.
6. Understand the most common incorrect ways to deal with these differences
7. Learn effective ways to dealing with differences to avoid misperception,
misinterpretations and misunderstanding.
For more info please contact _______ at <Phone number> or <Email>
Sponsored by __________________________