Communication Though Nonverbal Behavior
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Transcript Communication Though Nonverbal Behavior
Communication Though Nonverbal Behavior
Def.- bodily actions and vocal qualities that typically
accompany a verbal message. They are usually
interpreted as intentional and have agreed upon
meanings within a given speech culture or community.
Is continuous.
Is multi-channeled.
Can be intentional or unintentional.
Meaning can be ambiguous.
Is he primary conveyor of our emotions.
Kinesics- the interpretation of body motions used in
communication.
Gestures-movements of our hands, arms, and fingers
that we use to describe or to emphasize.
Illustrators- gestures that augment a verbal message.
Emblems- gestures that substitute for words.
Adaptors- gestures that respond to a physical need.
Eye Contact- how and how much we look at people with
whom we are communicating.
Facial Expression- the arrangement of facial muscles to
communicate emotional states or reactions to messages.
Emoticons- typed symbols that convey emotional
aspects of an online message. [ex.- :) ]
Posture- the position and movement of the body; body
orientation; posture in relation to another person.
Haptics- the interpretation of touch.
Reaction to touch is affected by individual preference,
family background, and culture.
Reaction to touch differs within context (public versus
private).
Def.- the interpretation of the message based on
paralinguistic features; paralanguage is the voiced but not
verbal part of a spoken message.
Pitch- the highness or lowness of vocal tone.
Volume- the loudness or softness of tone.
Rate- the speed at which a person speaks.
Quality- the sound of a person’s voice.
Intonation- the variety, melody, or inflection in one’s voice.
Vocalized pauses- extraneous sounds or words that
interrupt fluent speech. (ex. – Uh, You know, So)
Def.- the interpretation of one’s use of personal space.
Personal space- the distance you try to maintain when
you interact with other people.
Physical space- the part of the physical environment
over which you exert control.
Artifacts- objects and possessions we use to decorate
the physical space we control.
Physical Appearance Endomorph- Round and Heavy Body Type
Mesomorph- Muscular and Athletic Body Type
Ectomorph- Tall and Thin Body Type
Clothing and personal grooming- physical appearance
sends a message and one should adapt their style of
clothing and personal grooming techniques to the
setting.
Def.- the way others interpret your use of time.
Monochronic Time Orientation- a time orientation that
emphasizes doing one thing at a time, adheres to
schedules and rigid appointment times, and schedules
interpersonal relationships.
Polychronic Time Orientation- a time orientation that
emphasizes doing multiple things at once, views
schedules as flexible, an subordinates scheduled
activities to interpersonal relationships.
Kinesics Eye contact is not universally appropriate and differs in
cultures and subcultures.
Facial expressions and gestures- There are many
similarities in facial expressions across cultures, but
gestures differ across cultures.
Displays of emotion differ based on culture and gender;
gesture style is often used to label masculinity or
femininity.
Haptics Touch is closely linked to culture.
Meaning of touch differs by gender.
Some cultures contact, where others restrict it.
Paralanguage Volume varies greatly by culture.
United States stereotypes masculine voices as low
pitched and loud, and feminine voices and high pitched
and expressive.
Proxemics Differ between individualistic and collectivist societies.
Artifacts and Personal Appearance Culture and gender influence clothing choices.
Chronemics The dominant U.S. culture has a monochromatic time
orientation, while many Latin American and Arab
cultures have polychronic orientation.
Interpreting Nonverbal Messages Don’t automatically assume a particular behavior means
something specific.
Consider cultural, gender, and individual influences on
behavior when interpreting nonverbal cues.
Nonverbal messages should be interpreted in context.
Use perception checking.
Sending Nonverbal Messages
Be conscious of your own nonverbal behavior.
Be purposeful in your use of nonverbal communication.
Don’t let your nonverbal cues distract from your
message.
Make sure your nonverbal cues match your verbal
communication.
Adapt nonverbal behavior to the situation.