Transcript here - Thirteenth Judicial Circuit Court

ADMINISTRATIVE OFFICE
OF THE COURTS
Research & Development
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Jill Ibell, M.P.A., Court Operations Consultant
Location: Edgecomb Courthouse 604
Telephone: (813) 272-6455
Fax: (813) 301-3803
[email protected]
MISSION: TO SUPPORT AOC MANAGERS
Innovative Practices, Informed Decisions
Through Research, Development Activities
Research & Development
For ALL AOC Departments
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Traditional Management Support:
Personnel… Fiscal… Technology
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Specialized Court Functions:
Mediation… Children’s Justice Center
Court Interpreters…
Office of Public Information
Research & Development
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Collect, Analyze, Interpret
Identify Related Studies
Describe and Compare
Assist Managers to Plan, Decide
Research & Development
Research in Courts
• Answer Questions
Wide Range of Subjects
Applied Research Prevalent
Public, Private, Non-Profit Sources
From Harvard Business Review
to State Justice Institute
Research & Development
Why Research in Court Administration?
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Design Programs
Evidence-Based Practices
Information - Raise Awareness
Inform Management Decisions
Document Value and Costs
Research & Development
Research From Other Courts
Dr. Tom Tyler, Psychology, NY University
Referenced by Hennepin Cty., Minn.
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When people believe the court is fair Compliance is higher
The perception of procedural fairness More Important than actual decision
Research & Development
What Fairness Research Indicates
People Value:
Giving Input
Being Treated with Respect
Neutral Procedures
Explanation of Order (Brief)
Research & Development
Court Issues – Research
Drug Court Study in Portland 1991 to 2001
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Drug Ct. Oper. Compared to Traditional
Cost Savings Nearly 90 Million in 10 Yrs.
Savings from Less Jail Days, Prison Beds
Cost Benefit $1,392/Person/Yr. Operations
& $9,500/Person/Yr. Savings x 6,500
Total Cost Savings (w/Victim Costs Avoided)
Research & Development
Court Issues – Research
Multi-State Study by John Jay College
Direct Appeal in Capital Cases
• Median of 966 Days To Complete
From Date of Death Sentence
• US Supreme Ct Petitions Added
Median of 188 - 250 Days
Research & Development
Counter-Intuitive Research Results
Is Peer Influence Cause of Truancy?
Peer Influence Generally Not Causation
Rather Peers Chosen Based on Preexisting Individual Circumstances
(low educational achievement, sharing
certain activities, socioeconomic)
Research & Development
Counter-Intuitive Research Results
Peer Influence May Reinforce
Problem Behavior of Truancy
Truancy Another Development From
More Direct Factors (Poor Parental
Monitoring Makes Adolescents More
Susceptible to Peer Influence)
Research & Development
Planning, Progress for
Entire Organization
To Increase/Maintain
Effectiveness
Research & Development
Development
Can Include
Workflows… Process Analysis…
… Quality Management Advisory
New Job Descriptions… Surveys
… Needs Assessments…
Research & Development
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DEVELOPMENT Example
Judges Certification
Request New Judgeships
Increases in Case Filing
Population Increase in County
Circuit’s Quasi-Judicial Efforts
Research & Development
Development Ideas
Court Interpreter Center: Scheduling
Requests by Phone… E-Mail
… Lawyers in Courthouse Hall
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Need to Automate Scheduling
Seattle Model - Web Based
Immediate Communication
Improved Court Coverage 2007
Research & Development
Resources:
Court Operations Consultant
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Support From
Other AOC Departments:
Software – Court Technology
Training – Central Office
Printing – Office Public Information
Research & Development
Background – Court Operations Consultant
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Masters in Public Administration
(Similar to MBA in Business)
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Nonprofit Mgmt. Grad Certificate
Process Mgmt. Certification
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19 Years in Court Administration
Research & Development
Major Projects Background
Grant Writer (Over $500,000 in Grants)
Children’s Advocacy Center…
Drug Court …Juvenile Shock Education
Process Workflows
All AOC Departments
Scriptwriter, Interviewer
Justice Files, Court T.V. Program
Research & Development
Administrative Projects
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Office Wide:
Trial Court Issues Report
Employee Satisfaction Survey
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Program, Department Level:
Performance Measures Advisory
Article for Court Manager January 2007
Neighborhood Accountability Boards
Research & Development
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RESEARCH
Answer Questions
Report/Publish Information
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DEVELOP
Performance Measures
Process Improvements
Outcomes, Satisfaction
Research & Development
How Judges Inform Research
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Give Opinion on Court Services
Identify Issues, Suggest Improvements
Reinforce Quality Work
Allow Access to Court Observation
In Turn, Research Informs Practice