Transcript Mark Tysom, Janet

v-scene
The new Janet
Videoconferencing
Service
Mark Tysom
Janet, UK
Terena TF-MSP Meeting, Budapest 16 Sept 2014
The Janet Videoconference Service
• Established in 1995
• Deliver educational content over video
• Education and research, administration, content providers
• 8,151 Videoconferencing Systems
• 9,866 Users
• 1,112 Organisations
• 50,000 conferences per year
Why change?
• Primarily to address customer requirements
and feedback
• And review the:
- operational model
- cost model
- support arrangements
What’s new?
The Headlines
• More friendly, cleaner, intuitive interface
• More focus on immediate conferences
• Browser based video desktop client (Vidyo)
• Personal virtual meeting rooms
• Increased streaming capacity
• A future focus on interoperation
Hardware transition process
•
•
•
•
Desktop client (browser based)
Recording
Streaming
Meeting Rooms
The v-scene Desktop (VidyoWeb)
• Mac, Windows and Linux
• Launches in browser
• Minor plugin download (admin rights not required)
• Scalable Video Codec (SVC)
• Up to HD (depending on bandwidth)
• Branded for Janet/JISC
Look and feel
Live Demo
Outline
Outline
Picture of schedule/launch page
Outline
Picture of schedule/launch page
Outline
Meeting Room Picture
Outline
Meeting Room Picture
Tariff Structure
• Education and Research
- centrally funded for schools, colleges, universities, research
• Public Services
- reduced rate for public sector bodies with an education
remit
• Commercial
- tariff for providers of educational video content and
services
• International Education and Research
- GPD based calculation for other NRENs
v-scene NREN Tariff
• Uses the same calculation as the GEANT Cost Sharing Model
• Charges increase progressively as GDP increases
• Used to generate a starting price
• Additional services can be bolted on:
-
MCU integration
User migration
Interface language translation
Branding
• Prices start from €35,000 p.a. for managed service
Multi-tenanted managed service
• Super Organisations created to manage individual communities
• Allows NRENs to organise and manage their own customers
• Can restrict collaboration within a community or multinational
• HEAnet (Ireland) first NREN to sign-up:
-
use same type of MCUs
aligned support contracts with supplier
self-registered users
mixed mode support
• Discussions with several interested NRENs
Service Levels
Hours of Service
The service is available 24 hours a day, 7 days a week, all year
Target Availability
Videoconferencing service and booking service: 99%
Gatekeeper hierarchy and gatekeeper service: 99.5%
Service-affecting maintenance is capped at 0.5% and is normally carried out
with at least two weeks' notice.
Support and Fault Management
The help line is staffed from:
8am to 9pm (GMT) Monday to Friday
8am to 5pm (GMT) Saturday
(excluding Christmas Day, Boxing Day, New Year's Day and Good Friday)
Questions?
Mark Tysom
Product Manager
[email protected]
0044 1235 822 223
16/09/14