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IAWP Annual Educational Conference International Panel The World Market Place Working with Foreign Companies Taiwan Experience Presented by Mei Chuan CHUANG Republic of China (Taiwan) 1 Outline A Brief Introduction to Taiwan Why Foreign Companies come in Taiwan Impacts and Responses 2 A Brief Introduction to Taiwan The 17th largest economy in the world The 14th largest exporter The 16th largest importer The third largest holder of foreign exchange reserves, with over US$180 billion World Competitiveness 3 World Competitiveness #13 in 2008 (IMD World Competitiveness Yearbook) #6 in 2008(Business Environment Risk Intelligence-BERI Profit Opportunity Recommendation) #1 in 2007(World Economic ForumWEF State of Cluster Development) 4 Why Foreign Companies Come in Taiwan Geographical Advantages Various Worldwide Leading Products Made by Taiwan Abundant Capacity for Innovation and R&D Growth Full Functioning of the Industrial Clustering Effect Highly Educated Human Resource 5 Geographical Advantages 6 Various Worldwide Leading Products Made by Taiwan Motherboard (System & Pure MB) Cable Modem Server (System & Pure MB) Notebook PC WLAN NIC VoIP Router DSL CPE Motherboard（Pure MB） LCD Monitor VoIP TA PDA IP Phone CDT Monitor Large Size LCD Panel WLAN AP DSC ODD Server (System) Source: MIC/III, January 2007 Worldwide Market Share 99.0% 93.0% 87.5% 87.5% 87.0% 84.0% 81.0% 75.6% 73.4% 73.0% 71.5% 55.0% 52.1% 42.8% 42.0% 43.8% 39.2% 34.9% 7 WW No. 1 WW No. 2 Abundant Capacity for Innovation and R&D Growth Case (1) U.S. Patents Granted NT$ billion (2) R&D Growth % 400 7,000 5,938 6,000 3 350 2.42 5,371 5,431 5,298 4,667 2.33 300 5,118 2.08 1.98 5,000 4,000 200 3,000 2.2 280.98 1.97 260.85 2 240.82 250 3,693 2.52 2.5 224.43 190.52 197.63 204.97 1.5 150 1 2,000 100 1,000 50 0.5 0 0 0 1999 1999 2000 2001 2002 2003 2004 2005 2000 R&D Expenditure U.S. Patents Granted 8 2001 2002 2003 2004 2005 R&D Expenditure as a Percentage of GDP Full Functioning of the Industrial Clustering Effect Nankang Software Park Hsinchu Science Park Electronics and Information Software Optoelectronics Central Science Park Yunlin Technology Industrial Park Textiles Optoelectronics Optoelectronics Precision Machinery Nanometer Materials Aerospace Southern Science Park Kaohsiung Software Knowledge Industries Petrochemicals Steel Electronics 9 Optoelectronics Machinery Foodstuffs Biotechnology Environmental Protection Highly Educated Human Resource advantage is the second most important factor Population of 15 Years and Over by Educational Attainment Literacy Rate: 97.63%(99.4% vs. 95.85%) Illiteracy Rate: 2.37% According to a survey 63% for high quality human resources Geographical advantage 10 Impacts Talents competition-most office workers want job with foreign company More than nine out of 10 white-collar workers in Taiwan would like to work for a foreign enterprise High salary, good benefits, and broad opportunities" are main reasons. 61% for believe they will have a better future, 58% for good benefits, and 51% for high wages 11 Impacts New KASo Language ability Knowledge Multicultural Sensitive… New managerial concept and framework Performance-based system Working style 12 Competence-based HRP(cont.) Armstrong (2001)-a competence-based integrated HRP Recruitment & selection Performance management Competence framework Reward Management 13 HRD The Company’s Core Competence Management developed eight core competencies: Customer Orientation Teamwork Initiative Responsible Result Orientation Cost Control & Management Industry knowledge English Ability. 14 Employees’ Competence Gap Reqired Level Actual Level Customer Orientation Org. Planning Teamwork Labor Laws Initiative HRM Practices English Communication Result Orient Responsibility Cost Control Industry Knowledge 15 Responses Attracting investment by establishing a free and open investment system, and by providing a good environment for corporate operations. Providing key statistics, infrastructure, major business expenses, and related laws and regulations Introducing incentive program Delivering intensive training program focus on language and related knowledge and skills International Trade Program 16 International Trade Program Supplying an even balance of English language and trade courses Full-time, six-month program is available to those who have or are receiving their bachelors 17 THANK YOU 18