Transcript Workplace Readiness Skills and Professionalism in the Workplace

+
Workplace Readiness
Skills and Professionalism
in the Workplace
Marketing Co-Op
+
Ethics in the Workplace
Ethics

A set of principles and values
that govern our behavior

Knowing the difference
between right and wrong

Using that knowledge to make
decisions about how we
behave
Positive Work Ethic
To follow all company policies and
procedures completely
Someone who is ethical is…..

Honest

Dependable

Loyal

Efficient

Modest

Enthusiastic

Positive
+
Demonstrating Positive Work Ethic
 Punctual

arrival time
10-15 minutes early
 Consistent
attendance
 Willingly
taking direction from
your boss


Show respect
Be friendly
 Taking

initiative
Doing things without being asked
+
Demonstrate Integrity
 Integrity: the
quality of
being honest and having
strong moral principles
 Using
sick and personal
days only when necessary
 Remembering
your actions
and behavior affect those
around you
 Exhibiting
reliability
honesty and
+
Unethical Behavior from “The Office”
+
Demonstrating Teamwork Skills
 Contributing
success to your team of
coworkers
 Being a team player!
 Assisting
others for the greater good of
the company
 Asking
 Being
for help when needed
positive, friendly, and
approachable
+
Demonstrating Self-Representation
Skills
 Dressing
appropriately
 Professionally
and following
dress code
 Maintaining
personal hygiene
 Using
manners and language
suitable to the workplace
 Try
and limit too much
personal information that
might not be professional
+
Common Personal Attire
Mistakes of Teens
Girls

Short skirts/shorts

Cleavage showing



Boys

White socks

Tattoos

Baggy pants

Facial Piercings

Boxers

Poor Hygiene

Wrinkled
clothing

Too much
cologne

Messy hair

Oversized/too
small clothing
Extreme heel height
Distracting Jewelry
Jeans (if not appropriate for
job station)

Flip Flops

Heavy makeup
+
Read
Professional
Dress Article
+
Demonstrating Diversity Awareness
 Working
in a respectful and
friendly manner with all
customers and coworkers
 Treating
all with the same
degree of respect
 Respecting
workplace:
diversity in the
 Age
 Gender
 Religion
 Ethnic
background
+
Demonstrating Conflict Resolution
Skills
 Negotiating
diplomatic
solutions to interpersonal
conflicts
 Personality
 Cultural
conflicts
differences
 Disagreements
about how to
handle work projects
 Performance
issues
+
Resolving Customer + Co-worker
Conflicts
Methods
 Listening
 Giving
feedback
 Empathizing
 Being
ethical
 Having
a clear understanding of company polices
 Exhibiting
patience
+
Demonstrating Positive Workplace
Relationships
What to Do
 Maintain
an open mind
 Show
a willingness to work
and help others
 Adapt
to a variety of
personalities
 Exhibit
flexibility and
maturity
 Avoid
work gossip
+
Demonstrating Creativity and
Resourcefulness
 Contributing
new ideas
 Demonstrating
initiative
readily, independently,
and responsibly
 Dealing
skillfully and
promptly with new
situations and obstacles
+
Exit Ticket
 Provide
at least 2 reasons why being on time to work is
important for you and your employer?
 What
does integrity mean in your own words? Do you
display integrity at your work station?
 Is
diversity important or necessary in the workplace?
Why or why not?
 List
three ways to deal with work conflict.
 How
can you be creative or resourceful in your training
station?