Transcript PPT Customer presentation

Customer Presentation
© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG
IP Office: Evolutionary and Revolutionary
……. and Award-Winning
Hybrid
TDM
Converged
"CRM Excellence"
Award
Ranked Avaya’s SMB
IP-PBX #1 overall
February 2004
© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG
Presented Avaya with 2003
Market Leadership Award
for Total Asia Pacific iCRM
January 2004
2
Best In Test,
April 2004
Companywide Communication
Headquater
Branch Office
@
Companywide
Communication
Home Office
© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG
Mobile Office
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How Can You Take Advantage of Convergence?
The Hard Way…
Public Voice
Network
The easy Way…
PBX
H.323 Gateway
H.323 Gatekeeper
Data Hub / Switch
WAN edge device
Remote Access Server
DHCP Server
Firewall
Router
Internet Access
PBX
Data Hub
Remote Access Server
Data
Network
H.323
DHCP
Gatekeeper Server
Firewall
Internet
• Single solution to purchase & install
• Single management interface
• Single maintenance contract
Router
© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG
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It’s a Voice Communications Solution
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Full telephony functionality
Functions as a key system or IP PBX
BRI, PRI, analog trunks and E1/T1
2 to 360 extensions
Analog, digital, IP and wireless terminals
Voicemail & auto attendant
Hunt groups and automatic call distribution (ACD)
Alternate call routing
VoIP & Q.Sig networking
Conference bridge--up to 64 parties simultaneously in many
combinations
ISDN/
PSTN
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Voicemail
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It’s a Data Communications Solution
Internet
Access
ISP
Internet
ISDN dial-up,
Leased-line
or xDSL
Network
Server
hosting
website
Remote
Office
Router
Analog
Modem
ISDN/
T1 / E1
GSM
TDMA
CDMA
Remote
Access
Server
ISDN Router
WAN
ISDN TA
Remote Office
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Mobile Phone
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It’s an Internet Access System
Secure, dial-up connectivity
over digital lines
Internet
ISP
Multiple user access over single
link (NAT)
ISDN
Extra channels activated when
required for more bandwidth
(ML-PPP)
64k - 2Mb
Leasedline
or DSL
10/100M
Ethernet
ISDN
Dial-up
Internet access over fixed,
leased-line (Frame Relay or
PPP) up to 2Mb (useful if
hosting your own web site)
Services quotas and time
profiles to control costs
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Web Server
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IP Office as a Firewall
Integral firewall built-in to IP Office
Pre-configured & easy to use
Windows Management interface
Secures your network by filtering
out specific activities (e.g. SNMP
traffic, SMTP & POP for email or
HTTP for web)
Web Access

IP Office also support services
quotas to control usage and costs
SNMP
Internet
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E Mail
The IP Office Family
IP412 Office
IP406v2 Office
IP Office Small Office Edition
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The IP Office Family
- Up to 28 analog, digital or IP
Extentions
IP412 Office
- Up to 12 trunks
- Integrated Voicemail and
Auto Attendant
- 802.11b Wireless Access
Point
IP406v2 Office
IP Office Small Office Edition
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The IP Office Family
- Up to 190 analog and digital
Extentions
IP412 Office
- Up to 90 trunks
- IP capabilities with extention
modules
- Integrated WAN-Port
- Conference Bridge for up to
64 parties, Messaging,
Contact Center, etc.
IP406v2 Office
IP Office Small Office Edition
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The IP Office Family
- Up to 360 analog and digital
Extentions
IP412 Office
- Up to 120 trunks
- IP capabilities with extention
modules
- Integrated WAN-Port
- Conference Bridge for up to
2 x 64 parties, Messaging,
Contact Center, etc.
IP406v2 Office
IP Office Small Office Edition
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IP400 Internal Trunk Cards
Internal trunk cards are put into the basic unit. The
following versions are available:
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–
–
–
IP400 Office Quad BRI (4 * So)
IP400 Office PRI E1 (1 * S2M)
IP400 Office Dual PRI E1 (2 * S2M)
IP400 Office Quad Analogue
Trunk (4 * HKZ)
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IP400 Expansion Modules
Analog Trunks
– 16 Loop Start
– 2 powerfail circuits
Digital Terminal
– 16 or 30 Extentions
– Series 54xx
Analog Terminals
– 8, 16 or 30 Extentions
– Analog Terminals / Group 4 Fax /
Modem / Wireless
ISDN Devices
– 8 x S0
– ISDN Terminals / Fax / Video
• IP406v2: up to 6 Expansion modules
• IP412: up to 12 Expansion modules
© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG
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IP Office – Scalability
LAN Hub ports
Voice
Compression
Channels
© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG
360
Analog Trunks
360
190
Digital Trunks
360
188
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Total
Extensions
IP412
Office
182
8
IP
Extensions
IP406v2
Office
8
Digital
Extensions
Analog
Extensions
Small
Office
Edition
28
4 BRI
8
Channels
4
4-port
Switch
16
190
3 PRI
90
Channels
104
Layer 2
Switch
30
360
4 PRI
120
Channels
200
Layer 2
Switch
60
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Table and Wall mounted Terminals
digital Series 54xx
IP- Series 56xx
5410
5402
5601
5420
5602
EU24
T3 Terminals
with release 3.1
5620
Flexibility through a braod spectrum of digital and IP Terminals
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5610
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EU24
IP Softphone
IP Office Communication via LAN
– No physical telephone needed
– Talk via USB Hand-/ Headset
– Broad range of features (e.g. partners,
call diversion, missed calls, …)
© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG
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Centralized Management
VoiceMail
IP Office Manager
ISDN/
PSTN
ISDN S0/S2M,
HKZ or WAN
Remote programming
Remote activation of license keys
VoiceMail Pro
Remote diagnostics
Remote back-up of configuration files
Proactive SNMP polling/alarms
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LAN
IP Office: a Solutions Platform
Core Software
LAN Based Applications
2 to 360 Extension PBX
Voicemail
Internet Access Router,
RIP-2 Protocol support
Computer Telephony
ISDN & Analog Trunks
Unified Messaging
LAN Hub/Switch
Operator Positions
Remote Access Server
Auto Attendant
Firewall
Contact Center Suite
H.323 Gateway
& Gatekeeper
Conferencing Suite
VPN support
© 2005 All rights reserved for Avaya Inc. and Tenovis GmbH & Co. KG
IP Telephony
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It’s an Applications platform
Phone Manager lite
Conferencing Center
Phone Manager pro
Voicemail pro
SoftConsole
Call Center
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