Seminar10DecACForWebDemoinstallguide

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Transcript Seminar10DecACForWebDemoinstallguide

Avaya Communicator for Web Demo
Installation
Prerequisites
 IP Office 9.1 FP (9.1.2) or later SW release, running in demo mode
(or with appropriate licensing)
 Chrome browser & Internet access
 Google account
 CA certificate used by IP Office correctly installed
– Check this by accessing Web Management:
Green indication means certificate
has been installed correctly
© 2015 Avaya Inc. All rights reserved.
2
Enable SIP registrar
 From IP Office Manager, enable the SIP registrar
 Primary Server  System  LAN1  VoIP
© 2015 Avaya Inc. All rights reserved.
3
Activate WebRTC gateway
 From Web Management, select „Platform View“
 From Platform View -> System – Services, set WebRTC Gateway to
start automatically, and start the service
Select
Platform View
Start
WebRTC service
Select Start
Automatically
© 2015 Avaya Inc. All rights reserved.
4
Set XMPP domain
 From Web Management, go to Applications -> one-X Portal
 In Configuration -> IM/Presence, set the XMPP domain. For demo
purposes, this can be the IP address. Restart the one-X Portal
service (from Platform View – System Services) to activate the
changes
© 2015 Avaya Inc. All rights reserved.
5
Add user for Avaya Communicator for Web
 From Web Management -> Call Management, add a user with a
Power Use Profile
– note: you do not need to create an H.323 or SIP extension for
this user, if you only use WebRTC softphone mode
© 2015 Avaya Inc. All rights reserved.
6
Add XMPP group
 From Web Management -> Call Managament -> Groups,
create an XMPP group with all the users you want to
communicate with using presence/IM
© 2015 Avaya Inc. All rights reserved.
7
Download the client from the Chrome Web Store
 From the Chrome web store, search for „Avaya“ in
Extensions.
 Add Avaya Communicator for Web to Chrome
© 2015 Avaya Inc. All rights reserved.
8
Sign in to the client
 Use your Google account for authentication
 Use the IP Office User credentials for logging in
Primary Server IP
address
IP Office user
name@domain (=ip
address by default)
IP Office user password
© 2015 Avaya Inc. All rights reserved.
9
Select client mode
 Click on the „Available“ status icon to select softphone mode:
– The application can be used to control a deskphone or act as a
softphone
© 2015 Avaya Inc. All rights reserved.
10