Transcript OmniIVR Enterprise, Telco architecture

Solutions
1. OmniMMS Multi Media Server
2. OmniMessaging Mass alarm
notification
3. Voice mail server
4. Enterprise and Telco IVR
most reliable and scalable
multi media messaging system
[email protected]
CEO, Opsol
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Opsol Telco Solutions
HP Part Numbers
YMOM500V1
YMOM5KV1
YMOM25KV1
YMOM100KV1
YMOM500KV1
Reach 3 million citizens in
5 minutes by voice and email
Rule based broadcast
Corporate IVR, CTI solution
Integrated Voice, Fax, Email
Call flow creation GUI
MMS server for Telcos
Photo albums, calendars
Pictures to cell phones
Voice mail server for Telcos
Integrated with email delivery
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OmniMessaging Unified Message Store
Architecture
 Omni = MMS + Email
+ SMS + Voice Mail
 Applications are
– Streaming Video
– Real time gaming
 Network connectivity
– SS7 and TCPIP
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OmniMessaging selected at KDDI
“We chose OmniMessaging and HP for its NonStop
Reliable features that give KDDI a competitive
edge”
KDDI CORPORATION
IP Business Sector
Program Manager
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omnimessaging overview
 Provides mass alarm notification for a government
organization to warn the population in case of major
emergencies or incidents like huge fires, poisonous gas
clouds or terrorist attacks.
 Delivery methods: telephones, mobile phones, pager,
fax, e-mail, radio, and TV.
 Government: Home Land Security, County Government
 Commercial use: deliver statements, invoices,
notifications
 Coverage area: single street, city, entire country, specific
agencies
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Setup user notification preference
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Emergency Message Broadcast
-Operator verifies messages
-Selects Broadcast audience
-Rule based engine
-Phone calls to fixed lines, mobiles,
email, SMS
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why hp NonStop servers?
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user preferences database
business rules to trigger the alarm
deliver unmatched availability, scalability, and security
provide data integrity
deliver industry-leading price/performance
are designed to minimize downtime
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OmniMessaging MMS Architecture
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MMS supported clients
 Outlook, Netscape, Eudora
 PDA - IPaq, Palm, RIM
 Web Mail Portal
 Cell Phones
 Lotus, Exchange server co-existence or migration
Are we missing any ??
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5 year solution growth
Taipei
Shanghai
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Hong Kong
San Francisco
OmniIVR Enterprise, Telco architecture
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OmniIVR overview
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Inbound, outbound call handling, CTI server
Web GUI for call flow programming
Provides tight integration between Enterprise business
applications and the IVR touch point
Integration with billing for detailed call accounting
Seamless integration in the existing network with Avaya PBX or
Network Switches
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OmniIVR software
 Load balancing across multiple HP Open Call IVR
servers
 Automatic routing updates to handle IVR scheduled
maintenance and upgrade
 High Availability algorithm to handle Network or IVR
failures
 Call Control Module, Call Processing Module, Computer
Telephony Integration, Web Console
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OmniVoice architecture
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why hp Open Call platform
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deployed at several large Telco's
handles large number of simultaneous connections
deliver unmatched availability, scalability, and security
customizable for audience
handle up to 1500 simultaneous phone connections from
a single device
 deliver industry-leading price/performance
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OmniVoice overview
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Massive voice mail storage solution
Multiple concurrent callers
Integrated delivery options with email, TTS
You have voice mail notifications to handset with SS7 or
SMS
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Engagement and Next Steps
 Contact Yash Kapadia on +1 408 364 9919
[email protected]
 www.omnimessaging.com
 Sign up for a NO RISK pilot today !
 Download Free Evaluation copies
Congratulations
in production this quarter !!!
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