Transcript MGC PowerPoint Presentation - Telcom

MGC 7.0 Sales Presentation
Outline
What is the MGC Unified Conferencing Bridge?
MGC Value Proposition
MGC ROI
MGC Conferencing Types – Reserved, On-Demand
– Meeting Rooms with Entry Queue
– WebOffice
– ReadiManager LX100
MGC Key Features
MGC Key Differentiators
Polycom MGC Conferencing Bridge
What is the MGC conferencing bridge?
– The MGC is a multipoint, unified conferencing bridge which
delivers voice, video, data and/or Web conferencing
applications over any network, from a single platform
The MGC enables the seamless
transition from point-to-point to
multipoint conferencing, with added
value features such as advanced
conference management
MGC Value Proposition
Unified Conferencing and Collaboration
– Polycom MGC is the only solution offering complete unified
conferencing flexibility on a single platform
– All types of conferencing – Reserved and On-Demand – can be
delivered concurrently with consistent end user features
Industry-leading “Ease of Use” Features
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Single number per conference
Universal Transcoding
On-Demand Conferencing with Meeting Rooms
Video-to-the-Desktop with Buddy List and Presence
Web-browser/Outlook scheduling and management interfaces
Market Leadership in IP / SIP
– Only solution that supports full featured VoIP and IP video in the same
conference on the same platform
– Best-in-class solutions to meet growing trend of video-to-the-desktop
– Polycom first to market with end-to-end SIP solutions
– Enhanced SIP-based applications with key partnerships
MGC ROI
Lowest Cost of Ownership in the Industry
– One platform to purchase, manage and upgrade for all
applications
– One scheduling & management system
– One common feature set and end user interface reduces training
Simplified Deployment
– Single platform supports any application, any endpoint, any
network
– Transitions seamlessly from pt-to-pt to multipoint conferences
– Simple to operate for both scheduled and on demand conferences
Investment Protection
– Supports both legacy and future environments
– Single platform lets you migrate from ISDN to new technologies
such as SIP
MGC Flexibility –
Access the Conference Any Way You Want
Reserved
On-Demand
Controlled conferencing environment
The ability for an end user to easily and
where IT staff schedule, initiate and
spontaneously start a conference, from
manage the conference
any endpoint at any time
Guaranteed service availability
Single number dial from any audio or
Attended or Unattended
video endpoint
Can be scheduled by end user (Web
Or…instant access from desktop “buddy
Browser, Outlook, Lotus Notes)
list”
Why On-Demand?
Increased productivity for both end users and IT administration
– End users can initiate conferencing from anywhere at anytime, when
needed
– Required support resources are significantly reduced
Conference parameters are set up on the MGC only once,
according to meeting requirements and corporate policies
Resources remain “dormant” until the conference is activated
Better internal customer service
More conference control for “power-users”
On-Demand Conferencing with
“Meeting Rooms”
Only Polycom offers flexible On-Demand conferencing…
Includes “Meeting Rooms” with entry queue service for complete
conference control and security
Meeting rooms can be assigned to individuals, work groups or
departments…each with a unique conference ID and password
(conference and chairperson)
End users can launch an On-Demand conference from any endpoint
(audio or video) with the same dial-in number (e.g. 1-800…)
On-Demand Conferencing –
From Buddy List with WebOffice
Increase day-to-day productivity with video on the
desktop…
Polycom WebOffice allows instant conferencing
from the desktop with just the click of a mouse
Simply Point & Click on buddy list to initiate a
conference (audio, video, data) from desktop PC or
laptop
Or… send IM from presence-enabled buddy list
Buddy list shows who is on-line, along with their
status and endpoint capabilities
External participants can join in via Web URL
*Optional Microsoft® Windows® Messenger
integration
Or Reserved…
Reserved Conferencing always takes precedence over On-Demand on
the MGC, for formal conferencing needs
Can be attended or un-attended, depending upon meeting
requirements
Full control, schedule all resources, know the status of every room
Resources are guaranteed, network availability guaranteed
End users can search, view and book resources direct from desktop
with Web Browser or Outlook / Lotus Notes
No new applications to learn
Scheduling Your Conference with
Polycom ReadiManager LX100
Do-it-yourself end-user conference
scheduling right from the desktop
Single, dedicated “appliance”
connects directly to the enterprise
network
Fast and simple scheduling through an
intelligent “wizard” web-based
interface that prompts users for
information….or..
End-users can easily schedule and
manage conferences using Outlook or
Lotus Notes
IT administrators can manage and
monitor network devices from remotely
accessible Web interfaces
MGC Key Features
Open, flexible chassis architecture
Ease of Use
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Common conferencing features for both audio & video
Continuous Presence, Click&View
On-Demand Meeting Rooms
Entry Queue Services
Instant Conferencing from Buddy List
Quality of Experience
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Universal Transcoding
High video/content resolution
Unique audio features
IP Enhancements
Security
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Password Management and Conference Control
On-Demand conferencing with external database authentication
AES
Firewall gateway
MGC Conferencing Platforms
MGC 100 large enterprise and service
provider conferencing platform
– Custom system configurations
– 16 universal slots
– Redundant power supplies
MGC 50 enterprise conferencing platform
– Custom system configurations
– 8 universal slots
MGC 25 workgroup and distributed
conferencing platform
– Fixed system configurations
– Popular pre-configured systems
MGC Open Architecture (MGC 50/100)
Flexibility
– Highly customizable MGC can be configured for any application – or
combination of applications
Scalability
– Easy migration path to meet growing or changing requirements
Redundancy
– Hot Swappable modules can be changed even during an ongoing
conference
– Redundant power supplies (MGC 100)
– Shared hardware and software architecture
Maximum Capacity Utilization
– All hardware and software resources are shared dynamically across
applications, and can be used to maximum capacity
– Unlike the MGC, resources are lost in a closed box solution in the
process of mixing, matching and cascading between MCU's and
gateways
Ease of Use
On Demand with entry queue services
Audio and Video conference
management features
Continuous Presence
Click&View
On-Demand Conferencing with
Entry Queue Services
What is an entry queue?
– EQ is a special “routing lobby” to which one or several dial-in numbers
are assigned
– Participants with different capabilities may all dial the same dial-in
number (from either video or audio endpoint) and will be routed to the
appropriate conference
– Participants are prompted
for the conference numeric
ID (password) by the IVR
service, and enter DTMF
codes from their keypad
– Entry queue can be linked to
an external database for
further authentication
services
Fully Featured Audio and Video Conference
Management
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Attended Conference Service
Unattended Conference Service
Ad Hoc Conference Service
Full, Automatic Transcoding Of Audio & Video
ISDN & IP Conferences
Web Browser Based Conference Scheduling And Management
Conference Entry Queue With Greeting
Invite New Participants To Conference
Blast Dial-Out
IVR / DTMF Based Conference Management
Conference & Chairperson Security Codes
Conference Rollcall
Voting / Polling
Question And Answers
WebOffice Integration
Siren 14 Khz audio
SilenceIT
30 Frames Per Second In CP, Promotion (60 Fields Per Second)
Hardware And Software Based Continuous Presence
Click&View
Automatic Rate Detection And Downspeeding
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Video
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MGC Continuous Presence –
Three Types of CP
IP Software CP is default on MGC with IP configuration
– Video+ module not required, limited CP layouts
– Conf on a Port and Advanced CP require MGC Video+ module
Conference On a Port (COP)
– Each port on video module can
be used for a conference with up
to 128 participants
– Click&View available to
Chairperson only
– CP layout selected is for the
entire conference
– Personal layout is not available
– All conference participants
communicate at the highest
common video parameters
– All participants need to connect
at a certain speed threshold
Advanced CP
– Each port on video module is
used for a single participant
– Click&View is available to
every participant
– Each participant can select
their personal layout
– Maintains the highest
possible capabilities for each
participant
– Participants can connect at
any speed
Industry-Leading Continuous Presence COP and Advanced CP
Choose the layout which is most productive for your particular
conference needs
– 27 different video layouts to choose from…
Visual Effects in CP
– Display Site Names
– Speaker Highlights
– Customize Backgrounds & Borders
Better Quality
– 30 FPS @ H.264 in CP
– Low Latency
Speaker Indications, Site Names,
Customized Borders
Click&View
Conference on a Port (“COP”)
“COP” is a cost effective
method of delivering large
video conferences on the MGC
Supports up to 128 video
participants using only a single
Video+ module (or any combination
e.g. 8 concurrent conferences x 16
users)
One CP layout is chosen by
Chairperson and is viewed by
all participants
Only the chairperson can
change the conference layout
with Click&View
Quality of Experience
World’s Best Universal Transcoding
High Resolution Video
Managing Your Conference
SilenceIT
Value-add IP features
World’s Best Universal Transcoding
Reliable Connectivity for Unified Conferencing
Automatically connects participants with
different audio/video algorithms, video
resolution and frame rates, transmission
Frame Rate
Resolution
rates and network protocols
Speed
Relieves network admin of continual setup
and tear-down of conferencing parameters
Ensures each endpoint dynamically
PSTN
ISDN
connects at its optimal capability
Support across the board for all your
IP (H.323)
IP (SIP)
applications and standards
Expanded to include SIP, H.239, H.264, 4CIF/XGA graphics in MGC Rel. 7.0
Optimal User Experience…all taken
care of by automatic transcoding
Managing Your Conference…from any
endpoint device
Essential Control
Value Added Features
Lock Conference
Silence IT – get rid of annoying on
hold music!
Secure Conference
Voting
Change Chairperson
Question & Answer
Terminate Conference
Participant Invitee
Mute All But Me
Roll Call
Change Conference Password
Click & View Personal Layout
Place conference On-hold
Audio Adjustments and muting
Change Conference Layout
Request Conference Assistance
Mute Dial-in Participants
Active speaker camera focus
Customizable Rights Chair \ Participant
Request Private Assistance
Audio Quality Feature –
SilenceIT
MGC automatically detects noisy lines or music when put on hold,
and mutes those participants
Participant is notified if he/she has been muted
Participant has 4 choices to re-join the conference
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Un-mute and re-join
Adjust the SilenceIT algorithm and re-join the conference un-muted
Disable the feature and re-join un-muted
Re-join muted
SilenceIT feature can be selected only if IVR is enabled
IVR/DTMF is used to select options
Patent pending
MGC 7.0 Value-Add IP Features
H.323 Welcome Slides
– Graphic greeting display for participants when they enter the entry
queue in a video conference
Far End Camera Control (FECC)
– Supported in unified and gateway conferences
Conferencing Reliability
– DNS – link DNS name to the IP module, especially useful in SIPbased applications
– Alternate GK – enables redundancy in case the primary gatekeeper
fails or wants to share its load with other gatekeepers
– NAT Traversal – each internal IP address is translated into a specific
external address
– DHCP support
Audio Error Concealment
– MGC capability to generate synthesized audio to replace missing
audio packets
Security
Participant level security
Firewall Gateway
On Demand w/ External Database
Authentication
Multi-Level Secure Conferencing
Password Management
– Conference Password
– Password Hierarchy
– Guest Password
– Chairperson Password
– Auto Generate Conference Password
Conference Control
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Lock Ongoing Conference
Entry & Exit Tones
Chairperson Required
Auto Termination Conference Roll Call
CLI Support
Announce Participants Name Upon
Entry or Exit Of Conference
Media Encryption
– AES Encryption
– DES Encryption
Firewall/NAT
– Integrated Firewall Gateway
– Certified Firewall Solution
– NAT traversal (PathNavigator)
Polycom Firewall Gateway
Makes Video Work In A Secured Data Environment
MGC Architecture
provides inherent security
Works in conjunction with
your existing Firewall
Specifically designed for
interactive applications
over IP
Doesn’t force you to leave
any firewall ports open for
interactive applications
CheckMark certified
Conference Level Security - External
Database Access Authentication
Participant profiles are created and maintained on external enterprise
database, including access and conferencing privileges
This allows centralized management and maintenance of employee
profiles in one location (as opposed to saving on MGC)
Conference initiation and access for each participant is validated
against the database
MGC Key Differentiators
The capability to offer full featured audio, video and unified
conferencing on the same platform across any network connection
Open, flexible and modular chassis architecture
Multiple conferencing types (reserved and on-demand) that can
run concurrently on the same platform
On-demand conferencing with entry queue services for both audio
and video conferencing
Unique multi-level security solutions, including integrated firewall
gateway
Reliable connectivity with industry-leading automatic transcoding
Industry-leading features that enhance quality of experience Continuous Presence,“Click&View”, SilenceIT
Thank You!
First Name Last Name
Polycom Division
707.641.444x
[email protected]
USA
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AT&T
BellSouth
Conference Plus
MCI
Quest
SBC
Sprint
Verizon
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Applied Global Technology
Global Crossing
InterCall
IVCi
V-SPAN
Wire One Glowpoint
SKC Conferencing Services
Europe
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BT Conferencing (UK)
France Telecom Viasolutions
Deutsch Telekom
Telefonica (Spain)
Iceland Telecom (Siminn)
TeliaSonera (FI)
KPY / KPO (FI)
HELTEL (Elisa) (FI)
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Genesys (UK)
ACT Teleconferencing (UK)
Direct Visual (UK)
Network-i (UK)
Keridge Media Services (UK)
VideoCall (UK)
Avikom (NO)
Symetria (CH)
MVC Conferencing (DE)
Compodium International (SE)
SNT Conferencing Services (NL)
Talk & Vision (NL)
AIMS Optronics (BE)
Asia Pacific
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China Unicom
China Telecom
China Railcom (CRC)
China Netcom
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NTT Phoenix (Japan)
Chungwa Telecom (CHT Taiwan)
PCCW (Hong Kong)
SingTel (Singapore)
Thailand Telecom (TT&T)
Vietnam Post and Telecom (VNPT)
 Telstra (Australia)
 Reliance Infocom (India)
 Sri Lanka Telecom
Latin Americas / Africa
 ADCOM (Canada)
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TELMEX (Mexico)
EMBRATEL (Brazil)
Telefonica (El Salvador)
Brazil Telecom
CTI Argentina
 Telekom South Africa
 Dimension Data (South Africa)
 Golden Lines (Israel)
 Veidan (Israel)
Some of our High Tech Customers
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Adobe
Avaya
Cable & Wireless
EarthLink
IBM
Intel
Marconi
Microsoft
Nortel Networks
Raytheon
Symantec
Unisys
Xilinx