Transcript Document

MGC Webinar
Service is your Best Bet
Charles Wiseman
Derrick Fitzgerald
We Want You Back
With budgets tight for new equipment, maximizing the
performance and reliability of your existing MGC is as
important as ever.
Polycom Support offerings are designed as a cost
effective way to leverage your investments while
receiving all necessary technical assistance to keep the
equipment running at full capacity.
POLYCOM recommends the purchase a Support
Agreement to ensure your MGC performs at the highest
levels
Support Agreements are Investment Protection
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Today and the future
Service is your Best Option
Polycom will only accept new Maintenance Agreements for
equipment that is at the most current software release levels
If your Maintenance Agreement has expired or, you have never
been under a Maintenance Agreement, and are not at the most
current software release level you will be required to purchase
the current software license before Polycom will accept your
request for a Maintenance Agreement
Software upgrades are offered separately on a license fee basis at
the then current list price. This license does not entitle you to future
upgrades. It is only to purchase a current version of the software.
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Greatest Return on Your Investment
Webinar SUPPORT and SOFTWARE UPGRADE OFFER
To help you minimize the cost to upgrade to the current software
release and to become eligible to purchase a Maintenance
Agreement we are offering the following special software upgrade
pricing
Example 1, if you are at revision 6x the cost of the license alone is
$15,000
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For this special promotion we are offering the software for $1,000 on the
MGC 50 and $1,800 on the MGC 100
This represents a typical savings of over $10,000 on a full
license price!!!
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MGC – today.
Value of upgrading your MGC
An upgrade to release 7.x helps prepare your
conferencing network to:
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Deliver new service offerings
Reduce your time spent on managing conferences
Improve video / audio conferencing quality
Improve Security
Maximize your company’s investment
New technology
New Conferencing Service Offerings
Ad-hoc enhancements
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“Virtual” Meeting rooms using up to 2000 defined rooms on the
MGC or using the MGC API to integrate into enterprise wide DB
Improved Entry queues
Added Presence based solutions
Full featured Audio
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Improved Operator support, Chair across multiple cascaded
conferences, G.729a
Unified - Added SIP to:
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Audio - Video, IP (H.323 or SIP) or ISDN / MPI
Personal Video (desktop on-demand video)
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Version 7and 7.5 support for Microsoft and Nortel
Version 7.03 for Avaya
Audio and Video Quality Improvement
Video
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H.264 –Up to 30 FPS H.264 standard support in video switched,
continuous presence and gateway conferences
Highest Common Enhancements – Additional parameter support for
H.264, H.263 annexes (F, N, T, I*), Pro-Motion, VGA/SVGA/XGA
resolutions
Content
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H.239 – Full standards support for H.239. Supports mixed Polycom P+C
and H.239 conferences
4CIF to XGA video resolution graphics support in mixed conferences with
different endpoint capabilities
H.323 P+C H.239 Cascade – People + Content and/or H.239 is
supported in IP “star” Cascaded voice-switched conferences
Audio
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SilenceIT – Patent pending feature that will automatically mute endpoints
generating music or other audio interferences with the conference
Audio Error Resilience - MGC capability to generate synthesized audio to
replace missing audio packet.
Audio Features
Feature
Description
SilenceIT
Polycom Patent on auto detecting and muting participants that
have: Music on Hold or Noisy Cell Phones
VoIP – dirty IP network concealment
Smoothes out audio when running over a dirty Ip network (packet
loss, jitter, delay, out of order). Removes the choppy audio
MMI Improvements
Simplifying Operator experience while controlling the MCU and
attending participants
(VoicePlus oriented)
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G.729A
Support for G.729A audio algorithm for VOIP Participants
(Audio+15 board only)
Distributed MCU Cluster (VoicePlus
oriented)
Support for multiply MCU’s with Chair (leader) control across
conferences and Auto Cascade
T1-CAS
Support for T1 Channel Associated Signaling (CAS), for voice
participants only on NET-X and Audio+ boards. Either T1-CAS or
ISDN PRI on one Net-x board
Video Features
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Feature
Description
H.264
Allows high compression, low bandwidth, high quality video over
an IP network
High Definition
Now supports up to 90 HD participants in video switching mode
SIP
Added support for SIP based Audio / Video participants
Highest Common Enhancements
Added ITU annexes for improved video quality and XGA content
resolution
Auto Layout
The Continues Presence layout is dynamically adjusted to fit the
number of parties in the conference
Presentation mode
The layout of a CP conference is switched to full screen after the
speaker talks for a predefined period of time
Conference on Port – Basic+ CP
Allows a CP conference on a single port of the Video+8 card with
rate matching and some parameter flexibility
Reduce management time
- Spend less time setting up and managing conferences
Updated Transcoding capabilities for:
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Audio – H.320, H.323 and SIP participants all in the same conference
Video – includes H.264
Content – H.239 and XGA resolution
“auto” option allows a “set and forget” approach
Improvement of resource allocation
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No longer have to plan the speeds and feeds for video and ISDN port utilization
Cascading
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Content – H.239 on ISDN links and IP links
ISDN and IP links – now can cascade over IP links or ISDN links, with content support
Auto Cascade – for multiple location, single user experience, with low set up effort
Reliability/Manageability for H.323 conferences
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RTCP Monitoring - Enhanced monitoring capabilities for IP conferences
Enhanced status reporting per media channel (audio, video, content)
DHCP - IP media interface can now obtain its IP information address via DHCP
DNS – Enhancement to support SIP
– Link DNS name to an IP interface
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NAT Traversal
– Static Mapping, each internal IP address (IP board) is translated into a specific external IP address.
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Alternate GK
Ad-hoc, on demand – no time spent on scheduling and rescheduling conferences
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Management
Feature
Description
RTP Monitoring and Report Status
Get real time statistics on your IP participants. Reports back
jitter, loss, etc. from the MGC Manage. This information is
updated real time so you don’t have to go and hunt for the
problem.
DNS and DHCP support
Cuts down on set-up / configuration time. Routes based on
Domain Name and auto set IP address for MCU and IP modules.
Alternate Gatekeeper
Allows further conference reliability by configuring a secondary
gatekeeper in case of network connectivity / failure to the
primary gatekeeper
Auto Cascade (with Web Commander)
Allows single user experience, not based on MGC location
Cuts telecom / network costs – local participants on local MGC
Reduces conference set up costs – link is automatically
established
Transcoding for new algorithms and
protocols – H.264, H.239, SIP, XGA
Reduces conference set-up, configuration and connectivity
issues
Also allows the endpoints to join at maximum capability
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Content
Feature
Description
H.239
Added ITU standard support for People and Content
Up to XGA resolution
High resolution content sharing for important, readable
documents
Cascade Support
Over IP links, in star mode
Over ISDN links
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H323 features
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Feature
Description
Welcome Slides
Ability personalize or add conference instructions to welcome
the participants.
Far End Camera Control
Also, manipulate the far end camera over an IP network
H.323 Highest Common
Auto mode of H.323 VSW meetings for improved connectivity.
Auto parameters are video protocol (H.261/H.263), frame rate
and image resolution (CIF/QCIF). Same as with H.320 calls.
Empty Capabilities Set (ECS)
Allow H.323 call transfer. Cisco Call Manger supports ECS.
H.323 Display Name Customization
Allowing customization of the display name in H.323
Conferences
H323 Party Monitoring improvement
Additional H.323 parameters are monitored in the participant
level
Improved Security
Security
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AES for media encryption
Updated CDR to include AES and chair indication field
Removable hard drive
Added Secure Socket Layer (SSL) for MGC Manager
Ad hoc users can be verified through MGC API into enterprise
employee database
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Feature
Description
AES
Protect the audio and video media with the 128 key,
advanced encryption
SSL for MGC Manager
Remote maintenance / management - Log in from an
unsecure connection using SSL
NAT translation support
Statically provision the Inside/outside IP translations for the
MGC 2 blade firewall solution
Removable hard drive
Multiple hard drives can be employed based on your
security level needs
Maximizes your company’s investment
By upgrading your conferencing equipment, you can:
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Gain extra capacity and expansion capability
– New hardware - ISDN, IP, Video and Audio modules
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More ports
Better utilization of the ports –
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improved dynamic resource management algorithms (video and ISDN ports)
Conference on a port
Better system utilization of the ports (span modules)
Better price per port
Mix and match conferencing equipment
– The MGC now supports even more ITU standards such as H.264,
H.239, AES, G.729a, and G.722.1
– This enables you to utilize standard compliant equipment in the network
– Expanded transcoding algorithms to support endpoint variations
Some assistance
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We’ve cut Video module list price by 50%
IP 48 & Audio 48 module list price by 20%
Offer substantial module trade-in program - rebates
New Hardware
Feature
Description
IP+12, 24 and 48
Improved port capacity and supports SIP and AES
MUX+ 10, 20, 40
Improved port capacity, port utilization and supports AES
New chassis (MGC+ ReadiConvene)
New chassis option provides all the functionality of the MGC
plus the ability to run the ReadiManager SE200 on the optional
on-board application server
Removable Hard Drive and Control Unit
Provides additional security capabilities plus for backup/sparing.
We also have the “+” plus versions of the Video+8 and Audio+
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New technology
IP – SIP
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Although H.323 is dominant and will continue to be deployed,
most of the “personal” video deployments will be based on SIP.
This offers more flexibility for new types of services such as
IM/Chat and multipoint Video integration – one click
High Definition Video
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Following the trends in the consumer industry, high definition
video ( 9 to 1 ratio to CIF resolution) is now supported on the
MGC
Up to 90 HD endpoints, in IP video switching mode
Technology Alliances
Polycom WebOffice
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Nortel MCS
Microsoft OC
MGC V8.0 Glimpse
(EDR in July / August)
Video Error Concealment over a dirty IP network
VTX-1000 Wideband Support (G722.2)
Additional support for SIP and the alliances
Conference on a Port (COP) for SIP
Text messaging for operators / admin to participants
Additional Security enhancements
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MGC Update Summary
The MGC has evolved in the last couple of years:
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Additional hardware for increased capacity and improved
utilization
Additional software based features and functionality
ITU standards to provide you maximum flexibility
Enables new services, new technology and provides an
upgrade path to new MGC releases such as R8 in the fall
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Webinar Offer
Benefits
Save money by not having to purchase an upgrade later
at full list price
Obtain all the benefits associated with the new features
and functionality of our current software
Become eligible to purchase a Maintenance Agreement
thru which you can receive future updates and upgrades,
when and if available, free of charge during the term of
the contract.
Plus all the other benefits of a support agreement
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Same day parts shipment
Technical telephone support
Self help tools and Knowledge Base
60 Day Support Promotional Opportunity
For the customers on this webinar we are offering a one
time discount on a Support Contract
If you purchase a one year Support Agreement we will
take 10% off the total Support Agreement price
If you purchase a three year Support Agreement we will
take 15% off the total Support Agreement price
These discounts along with the Software promotional
pricing provides you with very attractive and highly
discounted promotion pricing
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