Transcript What is « the Polycom Office - Universität Duisburg

Polycom Office, the integrated
conferencing future
Jean-François RAFFESTIN
Regional Vice-President
Business Development
Polycom EMEA
Universität Essen
Polycom in short
• Rich-media communication business
#1 in Group Video Endpoints 63%
Wainhouse Research – Q2 2002
#1 in Network Systems 52%
Frost & Sullivan – 1H 2001
#1 in Audioconf. Endpoints 76%
Frost & Sullivan - 2000
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$386M revenues in 2001, no debt, cash in the bank
1200 employees, 450 Engineers
350 patents issued / pending, $60M R&D in 2001
Worldwide company
Universität Essen
Videocommunication …
• A necessity
– Today’s communications have to be quick
– Technology is available
– Can’t refuse to add visual dimension !
• For everyone
– Products are affordable !
– No exclusion !
Universität Essen
Users need …
• Appropriation
– PC, cell phones, cars…
• Proximity
– all your data is in your PC, all tools on your desk,
your desk follow you !
• Timeliness
– need to meet, can’t physically … is a meeting
room system the solution ?
Universität Essen
Videocommunication, for Polycom
It’s personal
it’s now
It’s IP
on my desk !
Universität Essen
Think of it twice !
$20k group system in a room, need to
book, need to go there, can’t use if
room occupied …
You restrain videocommunication
same cost, bring ISDN line in gateway,
install ViaVideo’s, add 8-port passive hub
You facilitate videocommunication
gateway
Universität Essen
Universität Essen
Increasingly complex environment
Me
1996
1997
1998
1999
2000
You
T.120
PSTN
ATM
ISDN
IP
GSM
FrameRelay
Universität Essen
What is « the Polycom Office™ » ?
• For us, internally , its a guide !
• For you, it’s our value proposition :
Offer the end-user the maximum flexibility
and simpliest access to its tools, whilst
shifting the increasing complexity to the
back office
Universität Essen
The Polycom “front” Office™
WebOfficeTM
1996
1997
1998
1999
2000
One-dial
videomail
ISDN
Universität Essen
The Polycom “front” Office™
WebOfficeTM
1996
1997
1998
1999
2000
One-dial
videomail
ISDN
Universität Essen
The Polycom “front” Office™
Appliances made our success !
• Affordable
• Easy to use
• Easy to install
• Extremely reliable
Universität Essen
The Polycom “front” Office™
Telephony Features
• Call Forwarding to Voicemail Extension:
– Busy, No Answer, Unconditional
• Hunt Groups
– Join or Leave Hunt Group from the Endpoint,
enabling Video Call Center Capability
• 1-button dial
– ISDN/IP, ctry codes, PABX/Gtw prefix, congestion, cost
…
– just choose a name from Global Directory !
Universität Essen
The Polycom “front” Office™
Ad-hoc multipoint conferencing
Conference
Alain
Tatiana
Britt
Michael
Universität Essen
The Polycom “front” Office™
WebOffice™ integration
• Audio & Video
• Initiated / terminated by owner
– Generates dial in number
– Displayed to all guests
– Number also displayed in toolbar
• Mixed media
– Guests may connect with any combination
Universität Essen
The Polycom “back” Office™
System
Management
Global Management
System™
Conference
Management
WebCommander™
Call Control
Directory Services
PathNavigator
Network
Infrastructure
MGC-100™ MCU,
Gateway, VoicePLus
Polycom Accelerated
Communication Architecture
Working together to deliver
what customers want :
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Ease of Use, IT friendly
Reliability, Scalable
Manageability
Access Anytime Anywhere
Fully integrated
Leverages their network
Simplified management
Universität Essen
Diarama
Dank u wel
Gracias
Obrigado
Mafgarna
Tlho’
Todah
Dank Ye Vell
Blagodaria
Danke
Diolch Yn Fawr Aabhar
Thank You
Sogal
Merci
Grazie
Dhaniawad
Nugode
A Dank
Shukran
Universität Essen
Universität Essen