Transcript Slide 1

THE UK COMMUNICATIONS INDUSTRY
MIGRATION CAMPAIGN
21CN programme overview
Tim Wright
BT Wholesale
The dates and other information about BT's 21CN programme in this
presentation are based on the best information currently available. As in any
programme of this size and complexity, they may be subject to change
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INTRODUCTION
• The purpose of this presentation is to explain:
– Why BT is introducing the 21st Century Network
– What this means to the telecommunications industry and to the
UK
– How the network is going to converge and change
fundamentally
– When it will take place and the preparations involved
– How the UK telecommunications industry is involved
• The intended audience is:
– Communication Providers (CPs) and Resellers
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WHAT IS HAPPENING IN THE
MARKETPLACE…
Convergence
Cost
transformation
Regulation
Merger &
acquisition
activities
Customer
expectation
Technology
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“Technology is not kind. It does not wait. It does not
say please. It slams into existing systems. Often
destroying them, while creating new ones”
Joseph Schumpeter (1937)
For example…….
Since the invention of the microprocessor, the cost
of moving a byte of information around has fallen
on the order of 10-million-fold……
Putting it into context…….
That's as if a 747 plane, once at $150
million a piece, could now be bought for
about the price of a large pizza
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A RADICALLY UPGRADED NETWORK
• Upgrading communication services
– Across the UK, homes and businesses are being connected to
BT's new nationwide next-generation network
– This network is based on IP – Internet Protocol
– It allows a much greater volume of information to travel through
the network more quickly
• Telecoms industry partnership
– Alternative next-generation networks already operate
successfully in the UK
– BT's introduction of a new next-generation network is a great
example of collaboration across the industry
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NEW OPPORTUNITIES
• Opening the door to the future
– Businesses are increasingly expecting more of their IT and
communications services
– People are used to using the Internet and communications on
the move – now we can make the communications more joinedup and intuitive
• The products and services of tomorrow
– Businesses will soon be able to benefit from a new range of
products and services enabled by BT's next-generation network
and developed by a whole range of telecoms suppliers
– 21CN means your customers will soon be using BT's robust,
reliable network with the ability to manage new types of data in
the future
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WHO WILL IT AFFECT?
• Every end user and businesses that have a BT
line
• End users won't be directly affected by the
rollout of BT's new telecommunications network
if they
• are connected to a cable service
• are a customer of Kingston Communications in East Yorkshire
• or do not require a BT line for their phone, broadband or ISDN
services
– In these instances, their current telecommunications
arrangements will continue to apply
– Mobile services will not be directly affected
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BT’s CURRENT UK NETWORK
PSTN
Copper
Leased lines
PSTN
KStream
DSL
ATM
PDH
access
Fibre
SDH
access
IP
SDH
VC-12
PDH
access
SDH
VC-4
MSH
-SDH
PDH
End
User
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~5.5k
sites
~2k
sites
~1k
sites
~300
sites
~100
sites
~15
sites
21CN – BT’s SIMPLIFIED UK NETWORK
Multi-service access
Converged core
Class 5
Call Server
Copper
WWW
DSL
Fibre &
Copper
IP-MPLS-WDM
Agg Box
Content
Wireless
End
User
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~5.5k
sites
~100
sites
ISP
21CN RELIABILITY AND RESILIENCE
• 21CN - a private IP network
• 21CN - a well designed, highly resilient network
• 21CN - a secure, safe network
• BT is vastly experienced in managing traditional
and IP-based networks
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PREPARING FOR GOING LIVE
Voice transformation trial
Customer equipment
compatibility testing
Strategic solution lab testing
Service provider testing
Strategic solution deployed in
South Wales
Integrated system and process
testing
End customer communications
Exchange migration process
testing
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WHAT ‘MIGRATION’ ENTAILS
- Detail will be covered on webcall on 2 May
Prepare the
network
Configure
and verify
On the
night
migration
• All BT equipment tested prior to
“migration night”
• Transfer of lines to 21CN during
“quiet hours”
• Short break in service during line
transfer
Monitor
Transfer
completion
• Non-emergency calls and
broadband sessions in progress
will be lost
• No break in emergency calls in
progress
• No change in way customers
make and receive calls or use
broadband
• No perceptible difference in look or
feel (ringing tone, etc)
Our goal = seamless customer transfer to 21CN
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PLANNING THE UK ROLLOUT
• Industry agreed rollout plan to get 21CN across the UK in the
quickest possible way
• Industry is working hard to ensure smooth end user migration
• Topology of the network, there is a logical order for tasks
• Broadband
– To maximise the early end user footprint and to drive the UK economy
– Up to 24Mbit/s broadband available to around half the UK early in rollout
• PSTN
– Replacement of older equipment first
– Rural exchanges migrated with urban neighbours
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21CN END USER MIGRATION PROGRESS
2011
2010
2009
2008
2007
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Broadband
PSTN
Both
TIMETABLE UPDATE: SOUTH WALES
Apr/May/June 07
July/Aug/Sept 07
Oct/Nov/Dec 07
Migration of voice
(non ISDN) on
next 12
exchanges
(58,000 lines)
Migration of voice
(non ISDN) on
next 55
exchanges
(290,000 lines)
Broadband
Migration trial
in West
Midlands
Jan to June 08
July to Dec 08
Wick and
Bedlinog for
voice (non ISDN)
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ISDN
Trials
ISDN2 & 30
Migrations
South Wales Industry review period
TIMETABLE UPDATE: OVERALL
PROGRAMME
2007/08*
2008/09*
First stage of
migration for POTS
(South Wales)
2009/10*
2010/11*
2011/12*
ISDN 2
and
ISDN 30
(South
Wales)
National
Migration
Begins
(Broadband
lines initially)
National
migration
(voice,
non
ISDN)
National Migration
(Voice, Broadband and ISDN)
New enhanced testing capability available for industry service testing
* Periods indicated are financial years, April to March.
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FIRST CUSTOMERS GO LIVE
– 28 NOVEMBER 2006
• The first customer migrations began on 28 November in Wick, near
Cardiff
• The ‘switched-on’ process officially launched at the local primary
school in Wick where 11 year old Laura Wess made the first call on
the new network
– This upgrade, which took place without the need for an engineer visit,
new telephone or a new telephone number, is part of the first phase of
the national rollout programme
• Customers in Cardiff, Bridgend and the Pontypridd area will be the
next to have their voice and broadband services transferred
• By the end of 2007, around 350,000 lines in South Wales are
expected to have been migrated to the new infrastructure
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KEY MILESTONES ACHIEVED
• First end users customers migrated – Tuesday 28
November 2006 at Wick, South Wales
• More than 100 million calls already carried over the
IP link between Woolwich and Cambridge
• Around 300 BT employees are making calls
between 18 MSAN sites in the South East
• We have rebuilt 20 percent of the core national
infrastructure and expect to complete that work by
end March 2008
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INDUSTRY CONSULTATION
• Why consult?
– To maximise the benefit of 21CN: To deliver a great network
with great products and very satisfied customers
– To minimise implementation risks
• Consult21 objectives
– Ensure industry is aware of the 21CN vision and BT’s progress
towards it
– Achieve a shared understanding with industry on 21CN
– Ensure industry has an opportunity to influence 21CN
development
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WHERE CAN THE INDUSTRY GET INVOLVED?
•
There are three main areas:
– Build your own awareness of the 21CN programme and understanding of where
the programme will affect you and your customers
– Establish what specific activities you need to plan and prepare for within your
own organisation
– Through your own account management teams ensure that your own customers
are suitably briefed on the 21CN programme – from benefits to the specific
impacts of the migration process
•
Help is available to you
– We can work with you to help brief account managers’ on the process of
migration, the impact on business and consumer customers and advise where
action needs to be taken at each point in the process
– This offer of support is available to all communication providers
– In terms of format this could involve presentations in workshops, events and
calls as required and/or the supply of useful materials to help build this
knowledge
– In addition, there are a number of websites and databases that provide
background information for communication providers and these are detailed at
the end of the call. Finally this is the first of a number of webcalls planned to
build more in-depth awareness of the 21CN programme
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The UK communications industry
migration campaign
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Switched-on communications campaign
- Detail will be covered on webcall on 31 May
• Aims
–
–
–
–
Inform customers about the migration
Ensure that customers feel a sense of reassurance
Build a sense of anticipation for what the new network will enable
Be inclusive and representative of the whole industry
• The campaign will target consumers and small and medium
sized businesses; CPs will communicate with corporate
customers directly
• Switched-on is not commercial and is not designed to give any
single provider a competitive advantage; it will not communicate
any new services or benefits enabled by the new network for BT
or any other CP
• Ofcom is involved in and supportive of this activity
WEBCALLS
Update
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18 April
Product retirements
24 April
21CN overview
2 May
Migration process
22 May
CPE compatibility testing programme
31 May
Switched-on communications campaign
27 Sept
Migration portal overview
RESELLERS PROGRAMME
Events Update – proposed dates
w/c 17 Sep Three events:
London
West Midlands
Scotland
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SOURCES OF FURTHER INFORMATION
• Information and support for communication
providers on the 21CN programme:
http://www.btwholesale.com/consult21
• The independent public information website
covering the process of migration:
http://www.switchedonuk.org
• For general information about BT’s 21CN
programme go to:
http://www.btplc.com/21CN/
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Questions

Answers
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