Transcript INTRODUCTION TO OUR PPT TEMPLATE

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Standard Contract Forum
26 September 2006
13.30
Customer Suite, BT Centre, London
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Standard Contract Forum
Tuesday 26 Sept 2006
AGENDA
1
Introduction and Notes of Previous Meeting
2
Consult 21
3
Emergency Service (VOIP Originated Calls)
4
Pathfinder/21CN and SIA Update
5
STP Working
6
Review of New and Amended Schedules
7
Any Other Business
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Consult21 Update
25/9/06
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Agenda
Steering Board Agenda
RAG Update
Cost and Risk Management project: Update
Programme Progress
Consultations & Briefings
CP Engagement
Recent Announcements
Working Group Status
September 2006
Architecture & Framework
Network Structure
Systems & Processes
Network Hooks
Products
Interconnect & Portfolio
Broadband
Line Access
Point to Point
Conformance Testing
Implementation & Migration
Communications
RAG
Network Structure
Key Milestones
RAG Status Green
August/September Achievements
Key Issues (For Discussion)
Resolved the approach to voice quality measurements to ascertain
migration success to align with CT WG.
None recorded
Draft top-level description of BT‘s NGN and a description of how
products are supported and accessed.
Working though a potential issue with the use of Geographic Number
Portability Databuild Information (PDI) tables.
Drafted top-level description of BT‘s NGN and a description of how
products are supported and accessed
September/October Work plan
Progress inventory of the components of BT's NGN to sites, logical and
topological relationships and seek indications of the type of network
inventory data that will be needed to enable investment scenario
planning.
Progress White Paper on network technical rules and guidelines for
NGN voice interconnect (will be used to inform the revision of Annex A
to the SIA)
Status:
Time (G)
Cost (G)
Quality (G)
Customer Information
Sat. (G)
(G)
Systems & Processes
Key Milestones
RAG Status Green
August/September Achievements
Key Issues (For Discussion)
Presentation & discussion on how multi-party service
provider scenarios will work – need for all of Industry
to work together.
None recorded
20CN vs. 21CN Systems flag requirement submitted
to 21CN Project Control Board for consideration.
2nd Issue of Systems Roadmap consultation now
closed – little feedback received.
September/October Work plan
NICC B2B group 18th September. Sub-Group to be
held 15th September to more clearly define ToRs and
boundaries between C21, NICC and 21CCE
programmes.
Status:
Time (G)
Cost (G)
Quality (G)
Customer Information
Sat. (G)
(G)
N/W Hooks & Common Capabilities
Key Milestones
RAG Status None
June/July Achievements
Key Issues (For Discussion)
Working Group now closed.
Common Capability & BTW Products workshop
agenda finalised. Date confirmed for 22/9/06..
Status:
Time
Cost
Quality
Customer
Information
Satisfaction
Interconnect & Portfolio
Key Milestones
RAG Status Green
August/September Achievements
Key Issues (For Discussion)
VIC product launched
Industry agreement to solution for PSTN
Emulation outstanding
All VIC contracts signed
2 Options for PSTN Emulation offered to industry for
agreement
Jim Moulder (Global Crossing) nominated as co-chair
Final review of Obligatory products list
required
September/October Work plan
•Issue Outline product description for each of the two PSTN
Emulation options
•Use industry advocates and co-chair to drive industry
agreement
Status:
Time (G)
PSTN Emulation product delivery delayed
to Mar 08 due to industry need for more
time to agree preferred option
Cost (G)
Pathfinder product review criteria required
Timeline needed for VLAN (extension to
Metronode) product
Product developments reviews required
Quality (G)
Customer Information
Sat. (G)
(G)
Broadband (inc LLU)
Key Milestones
RAG Status Red
September Achievements
Working Group held on 5 September 31 attended from 16 Industry
companies plus Ofcom, Openreach and BTW.
4 Broadband Condocs issues with closing dates from July 31st to
September 4th.
Openreach presented their response to Industry on the LLU Condoc
and closed the Consultation at BB/LLU WG. Work now continues at the
IMWG BB Experts Sub-Group.
September/October Work plan
Key Issues (For Discussion)
If IPstream First goes ahead, Industry are very
concerned about IPstream migration (e.g.
number of CBUK changes and impacts on their
own systems and call centres)
Many customers require out of hours grooming
especially for business customers and ask that
this is considered.
Next meeting is 9 October when Datastream and IPstream will close
consultation with BTW responding to Industry on the Condocs (closed
for Industry responses on 4 September).
Lack of commercial principles is a major
issue for Industry as they try to make
decisions on future suppliers and products.
W-BBC consultation will close at the 7 November meeting with future
BB consultation will move to BAU forums.
w-BBC Consultation will have to be extended to
November to take commercial considerations
into account.
Status:
Time (R)
Cost (R)
Quality (R)
Customer Information
Sat. (R)
(R)
Line Access
Key Milestones
RAG Status: Green
August/September Achievements
Key Issues
Line Access Working Group met on 12 September 2006. 11
Industry attendees and 1 Ofcom plus 5 BTW and Openreach.
Voice Line Access Condoc issued and response period closed
on 31 July with 3 replies.
VLA Bilaterals offered and one held with constructive feedback.
September/October Work plan
Communications with all BTW and openreach
customers, including the 300 smallest. Openreach are
organising 4 events to achieve this.
Voice Line Access needs more promotion within the
CP customer base. An Openreach sponsored event is
planned for BT Tower on 6 November.
Need to agree Standards for SIP-I in NICC and ETSI.
(Voice Line Access)
Initial consultation on VLA product has closed with only 3
replies.
Promote the VLA product at a re-launch event on 6 November
at BT Tower
Further work required in Network Structures and in
BTW to support the network aspects of the VLA
product.
Set up experts sub-group to rewrite product description and
customer proposition in advance of the 6 November
Next meetings on 30 October and 27 November 2006.
Status:
Time (G)
Cost (G)
Quality (G)
Customer Information
Sat. (G)
(G)
Point to Point
RAG Status Amber
Key Milestones
August/September Achievements
Working Group meeting held on 7 September, attended by 21
people, representing 8 CPs plus BTW and Openreach.
Presentations (a) TILLAP/TILLBP (b) MSIL
5 WES Condocs issued with good responses from Industry.
September/October Work Plan
Next meeting 27 September 2006
Bilaterals continue with CPs and Utilities on Utility customer
requirements in 21CN plus a presentation at ETUG on 2
October 2006.
Key Issues
Plan of record for sub 2M products has not been amended
despite reminders.
Industry have concerns that sub 2M leased line
developments are being given insufficient priority and
resource.
Utility customers and other Infrastructure customers need
info on alternative products before 2008 as they have
long lead times.
TILLAP and TILLBP starting to tie in with other products
Openreach to give final response and close consultation to the
5 WES Condocs.
Status:
Time (R)
Cost (A)
Quality (A)
Customer
Sat. (A)
Information
(A)
Conformance Testing
Key Milestones
RAG Status: Amber
August/September Achievements
Key Issues (For Discussion)
Complete definition of Service interoperability Test
Schedule
• More detail required on the trials
identified in BT’s 21CN
Initial discussions undertaken on incorporation of
Implementation Strategy and Plan
Voice Quality assessment within Testing programme
e.g. BB First Pilot
Review CP Test facility Requirements and Test
Request process
• Greater understanding and
transparency on how Voice Quality
will be assessed for Pathfinder
[BRIEFING C21-CT-017 WILL
DEAL]
Created CPE Testing Experts forum
September/October Work plan
Publish Test Result policy & review process
Initiate Test Results Reviews
Publish TE Testing and Trials Briefings
Status:
Time (A)
Cost (A)
Quality (G)
Customer Information
Sat. (G)
(A)
Implementation & Migration
Key Milestones
RAG Status Amber
August/September Achievements
Updated pathfinder definition Briefing published (IM-013) and
reviewed at Pathfinder forum (8th August)
Publish Pathfinder Entry & Exit (following consultation)
Working group plan updated to align with Pathfinder Phase1A
Entry
Process established for CP participation in development of
SME/corporate end customers scenarios to aid migration
preparation
Key Issues (For Discussion)
Framework required to facilitate
planning for Tranche 2/3 of
DLE to NGS migration
Lack of detail on Broadband First
Pilot which will underpin BB
migration Jul-Dec 2007
Published design briefing for MCC
September/October Work plan
Commence planning for migration of emergency & critical
services during Pathfinder
Publish updated Pathfinder Briefing prior to Pathfinder experts
forum (19th Sept)
Publish Plan of Record at Issue Status (end Aug)
Further clarity needed on the
Pathfinder Customer
experience
Further clarity/discussion of
impacts required on BB
migration implementation
Issues with the National Migration
plan have delayed formal issue
Status:
Time (A)
Cost (A)
Quality (G)
Customer Information
Sat. (A)
(A)
Migration Communications
Key Milestones
RAG Status Green
July/August Achievements
The comms group met 1st September, agreed that
messaging sub-group will be discontinued. Future
messaging output will be handled by the main WG.
Extra meetings scheduled at Faraday to agree output
from mass marketing campaign development by
Carlson
Key Issues (For Discussion)
Proposal to inc end user cust
sat questions in Carlson
migration survey rejected by
WG
Extra attendees recruited to WG to properly reflect
industry inc. Clare Grant (Telewest), Jody Haskayne
(Tiscali), Hamish McCleod (mobile broadband
group)
August/September Work plan
Brand development on track, public launch event
proposed for Oct 16th
Status:
Time (G)
Cost (G)
Quality (G)
Customer Information
Sat. (G)
(A)
Consultations Update – Sep SB
•Broadband Products
IPStream – 10 responses - 07/08/06 close (for responses)
Data stream – 3 responses – 04/09/06 close
w-BBC – 10 initial responses - 04/09/06 close (see commentary)
•Voice Line Access – 3 Responses – 31/08/06 close
•WES Products – 10 Responses – 15/09/06 close
•Systems Roadmap – 2 Responses – 11/09/06 close
•Critical numbers over VOIP – 0 Responses so far – 28/09/06 close
Briefings update –see: Meeting Planner & Consultation Information
Date
Due/Issued
Responses
required (Y/N)
wBBC Consultation Status
Aug-06
N
C21-CT-013
21CN Transfer Engineering Testing & Trials (PSTN/ISDN/WLR & LLU)
Aug-06
Y
C21-CT-015
CP Test facility (Swansea)
Aug-06
N
C21-CT-016
Voice Quality Assessment process
Aug-06
Y
C21-IM-013
Pathfinder Definition & Approach
Aug-06
N
C21-IM-016
Migration Command & Control - Design Briefing
Aug-06
N
C21-IM-017
21CN Migration End Customer Experience - developing real life scenarios
Aug-06
N
C21-IP-013
VIC Overflow Billing Materiality Assessment Timeline proposal
Aug-06
N
C21-IP-015
NGN Call Conveyance PSTN Emulation Commercial Consultation: BT’s Conclusions and Progress Report’
Aug-06
N
C21-MG-004
Steering Board Escalations
Aug-06
N
C21-MG-005
Website – secure members area
Aug-06
N
C21-NH-001
Closure of network hooks WG
Aug-06
N
C21-CT-017
21CN test result review process
Sep-06
N
C21-IM-018
21CN Migration - Tranfer Engineering Briefing (ISDN30)
Sep-06
N
C21-IM-019
21CN Migration - Tranfer Engineering Briefing (Broadband)
Sep-06
N
C21-MG-006
Managing Communication Provider Costs & Risk
Sep-06
N
C21-MG-007
21CN National Migration Plan for PSTN Voice and IPstream Services
Sep-06
N
C21-IP-016
NGN Call Conveyance PSTN Emulation Commercial Consultation: Outline Product Descriptions for Interim
Charging
Sep-06
N
C21-MG-008
National Migration Plan - MSAN to Metro Node Parenting
Sep-06
N
Number
Title - note shaded background = responses required, blue = new since last update
C21-BB-008
Customer Engagement Programme
Help required!
Large – Medium sized CPs
Not engaged or partially engaged
Heavy users of BT Systems
Major users of Voice, Broadband & Interconnect Portfolios
Actively target them for:
General updates
Pathfinder/Product impacts
Standard Contract Forum
26 September 2006
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Mandy Wells
BT Wholesale
Operator Assistance and Directory Enquires
Product Manager
Schedule 125C
VoIP originated Emergency Calls
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Schedule 125C – VoIP Originated Emergency Calls
With VoIP growing it’s important we think about Emergency Calls
BT would like to
• process VoIP originated Emergency calls the same as PSTN ones
• treat all Emergency calls to the same standard and quality
• convey all Emergency calls onto the relevant Emergency centre
• pass on correct, accurate address information to the Emergency
Services
UK Emergency Service
BT or CP
Operator
Centres
BT PSTN
Network
Ambulance
Police
CP
PSTN
Network
s
Networks
Originating calls
via VoIP
Public
networks
Fire
Coastguard
Emergency
Calls
BT and the Communication Providers need to work together
Communication Providers need to:
• Identify VoIP originated calls as such, by using the correct ii digits
• Provide the current Customer details for the Network Termination Point
in Standard File Format
Any Questions?
Signalling Updates
• Change in Signalling Link Utilisation Policy.
• STP working in support of Next Generation Networks using
C7 TDM interconnects to BT’s NGSs. (STP @ NGSs.)
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Change in Signalling Link Utilisation Policy
• SIA Annex A section 5.2.13 updated to show a Signalling Link Set may
be used to support:up to 64 x 2 Mbit/s Interconnect Links where such Signalling Link Set is
comprised of two Signalling Links.
up to 128 x 2 Mbit/s Interconnect Links where such Signalling Link Set is
comprised of four Signalling Links.
up to 128 x 2 Mbit/s Interconnect Links where such Signalling Link Set is
comprised of two Signalling Links and the average link set loading does
not exceed 20%.
• CPs can request rearrangement from 4 to 2 Signalling Links via existing
ACO process.
• TAMs will receive reports to show if average peak link set loading has
exceeded 20%.
• CPs should refer to Interconnect Briefing 06040 issued.
• Change is with effect from 18th September 2006.
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STP at NGSs (1)
• CPs requested to interconnect their NGNs to BT's NGSs.
• CPs NGN networks need to be configured for STP
signalling for TDM voice routes.
• Based upon existing STP service.
• SIA Annex A section 5.2.13 and Appendix E to be updated.
• CPs can request service via existing ACO process.
• Launch target date is 2nd October 2006.
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Standard Contract Forum
26 September 2006
Keith Mitchinson
26 September 06
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Standard Contract Forum
26 September 2006
DLE CLOSURE/21CN – SIA IMPACT: CONTENT
SPECIFIC CUSTOMERS: DLE-RELATED
•
VIC Schedule 131
• System Alteration Side Letter agreements for DLEinterconnected CPs
SPECIFIC CUSTOMERS: SPECIAL PRODUCTS
new draft FRIACO Schedule; CPS/SAD draft Schedule
and policy briefing in preparation - talk to CPs
concerned
•
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Standard Contract Forum
26 September 2006
DLE CLOSURE/21CN – SIA IMPACT: CONTENT(CONT)
INDUSTRY GENERIC:
•
Annex A - new para 3.4
• Annex D - revised “BT DLE” definition; new "BT
Virtual
DLE", "EBC Matrix" and "VIC"
•
Schedule 01 - new para 12.17 (VIC impact)
•
Schedule 130 - new para 9.15 (VIC impact)
• Schedules 101/105/106/141 - largely DLE closure
impact
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Standard Contract Forum
26 September 2006
DLE CLOSURE/21CN – SIA IMPACT: PROCESS
Preliminary Notice - Interconnect Notification and
SCF brief
•
• General Notice - Interconnect Notification, SCF brief
and SIA paragraph 28 notices
•
Update SIA Reference Offer
•
if
Seek to avoid a special Supplemental (though option
particularly required); include as
part of next
supplemental
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Standard Contract Forum
26 September 2006
SIA CONTRACT DOCUMENTATION
NEW SCHEDULE :
• 125C Emergency Service(VoIP Originated Emergency
Call)
REVISED DOCUMENTS:
•
Annex A
•
152 Supply of BT Phone Books
•
393 Operator FRIACO IP Network Calls at BT DLEs
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