Transcript What do employers look for?

Communication: Essential to Human
Behavior
Defining the
Communication Process
 The process by which individuals
use symbols and behaviors to
exchange information
More Qualities of
Communication
 We often take it for granted
 “We do it all the time, right? It’s just
common sense.”
 Communication Failures
Why Study
Communication?
What do employers look for?
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Oral Communication (speaking) skills
Written communication skills
Listening ability
Enthusiasm
Technical Competence
Work experience
Appearance
Poise
Resume
Part-time or Summer employment
Specific degree held
Leadership in campus/community activities
Recommendations
Accreditation of programs activities
Participation in campus/community activities
Grade-point average
School attended
Functional Perspective
of Communication
 “how we use communication to help
us begin, maintain, and end
relationships”
 E.G. baby crying
 Relationships = interconnectedness in
order to achieve a goal
 Relationships involve
interdependence.
 What we do affects others and vice
versa
More Functional
Perspective…
 Affiliation
 We show how much we want to be
connected to someone.
 Goal Achievement
 Using communication to get something
 Control (Influencing Others)
 E.g. Abusive Relationships
Characteristics of
Communication
 Communication relies on symbols.
 Couples using “secret” language
 Fraternities and handshakes
 Symbols come together to create a
code.
 Set of symbols joined together to
create a meaningful message.
 These codes are encoded and
decoded…
Encoding & Decoding
 Encoding
 Mentally constructing a message
for production
 Decoding
 Process of receiving a message by
interpreting and assigning meaning
to it
 Channels
 Method through which
communication occurs
MORE CHARACTERISTICS…
 Communication is linked to
culture.
 Culture = “shared beliefs,
values, and practices of a group
of people”
 Keep in mind, people also have
Co-cultures.
Linear Model of
Communication
The Interaction Model
of Communication
The Competent
Communication Model
Discussion
 Do we pay attention to these
contexts? Are they even all that
important?
 Do these contexts ever
overshadow the message?
Competent Communication
Communication that is effective and
appropriate.
For starters, let’s cover what not to
do…
Show me the money!!!!!!
Communicating Effectively
 Effective communication “involves
determining what is appropriate and
what is not in a variety of cultures &
situations.”
 e.g. Not jumping up & down like a jack
rabbit when you’re an adult… on
national T.V.
 Adaptability is key!
 It’s not just what you know of the
world, but how you be in the world.
Activity
 Describe two communication
situations, one in which the
communication was appropriate but
not effective, and one in which the
communication was effective but not
very appropriate. Analyze these
situations, considering the
situational and relational contexts
involved.