Transcript 1_ERF_CMOT_L3

Lesson 3
• Public Speaking / communication process
This project has been funded with support from the European Commission. This [publication]
communication reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
Communication in Mother tongue
Communication in
Mother tongue
• Effective Public speaking is a skill which can be learned
by anyone through practice.
• Tips:
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Create a first good impression
Turn discomfort into your advantage
Reduce nervousness
Organise context (logical flow)
Attention to Body language
Use humour
Use visual aids
Connect and interact with audience
Stick to what you know
Time constraints
Act and speak ethically
Start strong and close stronger
This project has been funded with support from the European Commission. This [publication]
communication reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
Communication in Mother tongue
Public Speaking
• http://www.youtube.com/watch?v=hp
zC4ZWNy-U
This project has been funded with support from the European Commission. This [publication]
communication reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
Communication in Mother tongue
Watch the video
This project has been funded with support from the European Commission. This [publication]
communication reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
Communication in Mother tongue
The communication process
• Non verbal signals are
also part of
communication process
i.e. facial expressions,
eye movements, posture
etc.
• Note:
– culture may input different
meanings to signals.
Agreement is indicated by ups
and down head nods in
American culture but in India
is side to side head
movements
This project has been funded with support from the European Commission. This [publication]
communication reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
Communication in Mother tongue
Paralinguistic features
• Pay attention to:
– Tactile communication: firm handshake, nod on back
– Vocal communication: changes in loudness, pitch, rhythm
– Proxemics: how you use physical space to communicate (territory
things like a clean desk, personal space zones)
• Active Listening also plays an essential part for effective
communication:
– it involves eye contact, head nods & facial expressions, avoidance of
distracting actions, asking questions, paraphrasing, avoiding
interruption
• Tip:
– It is essential that people are aware of the cltures and communication
conventions of those whom they propose to meet in order to avoid
communication problems.
This project has been funded with support from the European Commission. This [publication]
communication reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
Communication in Mother tongue
Paralinguistic features
• Intercultural communication is where
individuals from different religious,
social, ethnic, and educational
backgrounds and cultures interact and
communicate amongst them.
This project has been funded with support from the European Commission. This [publication]
communication reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
Communication in Mother tongue
Paralinguistic features in
communication
You have successfully completed this
section.
Thank you for participating in this
learning session and remember never
stop engaging in learning situations
This project has been funded with support from the European Commission. This [publication]
communication reflects the views only of the author, and the Commission cannot be held
responsible for any use which may be made of the information contained therein.
Communication in Mother tongue
Thank YOU