Transcript PowerPoint - Taming the Wolf Institute

A Webcast presented by:
St. John’s Seminary
&
The Office of Vicar for Clergy
[Archdiocese of Los Angeles]
Peace in the Parish
and Beyond
Webcast #3
The
Hidden
Influence
Destructive Third Party
False Attributions
Conflict Narrative
What Happened?
Telling Your Story
Hero’s Journey
We are heroes on a journey.
Symbolic of souls in transformation.
From common world to region of super-natural
wonders.
Story poses questions about hero.
Story Elements
Shadow - villains, antagonists, enemies
Ordeal - confrontation with opposing force
Stakes - something to be gained or lost
Tests - traps, barricades, checkpoints,
threatening events
Crisis - partial or first death of ego
Elixir - vehicle for medicine, elixir of love
Epiphany - realizing you are divine self
Catharsis - purifying emotional release
Ordinary & Special Worlds - return with
lessons
Climax - last and most dangerous meeting
with death, must experience a resurrection
Character Arc / Mediation Arc
limited awareness of problem
increased awareness
reluctance to change
overcoming reluctance
committing to change
experimenting with first change
preparing for big change
attempting big change
consequences of the attempt
rededication to change
final attempt at big change
final mastery of the problem
Funnel
Questions
Open-Ended
Clarifying
Close-Ended
Difficult Conversations
by
Stone, Patton, Heen
The “what happened” conversation.
The “feelings” conversation.
The “identity” conversation.
Active Listening
Communication Errors
Something was not communicated clearly
The recipient did not duplicate the sender
No communication took place
Something that should have been said was not
Communication was sent but not received
Communication was interrupted, incomplete
Communication skills insufficient or missing
Incorrect means of communication used
Listening to Self
Facework
Identity
Public image we want others to
share
Claim to be a certain kind of person
FACE
Positive social value we claim
Need to be included (fellowship
face)
Need to be respected (competence
face)
Face-saving messages:
Speaker trying to maintain self-image,
public image
Attempt to negotiate relationship
Defensive response to perceived
threat
The Face of a
Franciscan
You did ...
I felt ...
Framing
Humility
Not Judgment
Narrative Accounts
Attempts to weaken link
between self and transgression
Account:
reasons for behavior
Apology:
expresses regret
Quasi-theory:
Excuse:
adages, simplistic explanation
admits but denies responsibility
Justification: admits but denies consequence
Disclaimer: asks for suspension of judgment
Counterclaim: denies negative intentions
Conversation repair: corrects or restates
Remedy: offers reparations
System Design
Goals