Transcript Google Sites - Pilot International

Communications & Website
Presenters:
Judy Langley, 2012-2013 PI President Elect
Shannon Clegg, 2012-2013 PI Secretary
Allison Coons, PI Director of Communications
2013 Council of Leaders
Communication is a Key to Success
Communication & Leadership
“Communication is the real work of
leadership.”
~ Nitin Nohria
All Levels Need Clear Communications
International
District
Club
Communications Have Different
Purposes
Inform
Get
Feedback
Make
Decisions
Develop
Plans
Instruct
A Verbal or Written Message
One Way Communication
Tips for Good One-Way Communications
1
•Be Accurate
2
•Be Clear
3
•Be Timely
Exchange of Information
You
Them
Tips for Good Verbal Exchanges
Listen
Respect
Share
• Maintain good eye contact
• Pay attention to what the other person is saying
• Be patient…wait your turn to talk
• The opinion of others
• The decision made by the group
• Keep confidential matters confidential
• Know the topic so you can be an active participant
• Express your ideas
• Provide information to make sound decisions
Tips for Good Written Exchanges
Think before you write.
Messages are open to the reader’s
interpretation.
Is it what you would say face-to-face?
Respect one another’s views and confidentiality.
Do not share emails & texts without permission.
Respond promptly & courteously.
Acknowledge their message…inform
when you expect to respond fully.
Read over your message before you
send it….if not sure…..don’t send.
Communications & Website Continued….
Shannon Clegg, PI Secretary