Transcript 30th September

Survey of the Mobile
Market
Statistic indicators for September 30th, 2005
Survey of the Mobile Market
September 30th, 2005
Summary :
 National
- Page 1 : Customer Base and Traffic
- Page 5 : Survey of Multimedia Usage
 Metropolitan France :
- Pages 2-3 : Customer Base, Revenues and Traffic
- Page 4 : Survey of Competition on the Metropolitan
Market
 Overseas
(page 6)
 Appendix
(page 7)
Autorité de Régulation des Communications Electroniques et des Postes - 30 septembre 2005
MOBILES PANEL : THE NATIONAL MARKET
MNOs and MVNOs (1) Metropolitan France, Overseas departments, Mayotte and Saint Pierre et Miquelon
September 30th, 2005
sept-04
dec-04
march-05
june-05
sept-05
- Postpaid customers (2)
- Quarterly net growth (4)
- Quarterly net growth in %
26 332 700
749 700
2,9%
27 419 900
1 087 200
4,1%
27 861 800
441 900
1,6%
28 534 300
672 500
2,4%
29 342 500
808 200
2,8%
- Prepaid customers (2)
- Quarterly net growth (4)
- Quarterly net growth in %
16 537 400
-123 000
-0,7%
17 130 100
592 700
3,6%
17 064 800
-65 300
-0,4%
16 848 500
-216 300
-1,3%
16 755 900
-92 600
-0,5%
- Total customers (2)
- Quarterly net growth (4)
- Quarterly net growth in %
42 870 100
626 700
1,5%
44 550 000
1 679 900
3,9%
44 926 600
376 600
0,8%
45 382 800
456 200
1,0%
46 098 400
715 600
1,6%
71,1%
73,9%
74,5%
75,2%
76,4%
42 238 500
98,5%
43 823 000
98,4%
44 191 800
98,4%
44 622 100
98,3%
45 321 900
98,3%
70,0%
72,6%
73,3%
74,0%
75,1%
-Penetration Rate (5)
- Active customers* (7)
- in % of the total customers
- Active Penetration Rate (5)
* From Q3 onwards, for Metropolitan France, obtained by the extrapolation to all operators of the data given by operators declaring more
than 250 000 customers
NB : adjusted figures for september and december 2004, march 2005, due to a correction by an operator
Mobile Quarterly Growth in France
3 500 000
3 000 000
2 500 000
2 000 000
1 500 000
1 000 000
500 000
0
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Autorité de Régulation des Communications Electroniques et des Postes - 30 septembre 2005
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Page 1
MOBILES PANEL METROPOLITAN France
MNOs and MVNOs (1)
September 30th 2005
sept-04
-
Postpaid customers (2)
Quarterly gross growth (3)
Quarterly net growth (4)
Quarterly net growth in %
dec-04
march-05
june-05
sept-05
25 670 400
727 800
2,9%
26 714 800
1 044 400
4,1%
27 140 200
425 400
1,6%
27 785 400
645 200
2,4%
28 576 200
1 638 400
790 800
2,8%
- Prepaid customers (2)
- Quarterly net growth (4)
- Quarterly net growth in %
15 857 200
-124 000
-0,8%
16 424 900
567 700
3,6%
16 344 100
-80 800
-0,5%
16 099 300
-244 800
-1,5%
15 980 000
-119 300
-0,7%
- Total customers (2)
- Quarterly net growth (4)
- Quarterly net growth in %
41 527 600
603 800
1,5%
43 139 700
1 612 100
3,9%
43 484 300
344 600
0,8%
43 884 700
400 400
0,9%
44 556 200
671 500
1,5%
71,0%
73,7%
74,3%
75,0%
76,1%
- Unrestricted customers* (4)
-
-
-
-
23 127 300
- Unrestricted postpaid subscribers
-
-
-
-
7 147 300
- in % of postpaid customers
-
-
-
-
25,0%
- Active customers* (7)
- in % of the total customers
40 965 000
98,6%
42 478 500
98,5%
42 814 600
98,5%
43 207 800
98,5%
43 874 000
98,5%
70,0%
72,6%
73,2%
73,8%
75,0%
-Penetration Rate (5)
- Active Penetration Rate (5)
* From Q3 onwards, for Metropolitan France, obtained by the extrapolation to all operators of the data given by operators declaring more
than 250 000 customers
REVENUES AND TRAFFIC IN METROPOLITAN France
MNOs (1)
September 30th 2005
june-04
- Total recurring sales in thousands of
euros* (9)
sept-04
dec-04
march-05
june-05
4 182 040
4 365 567
4 388 926
4 985 489
5 084 452
3 510 945
3 651 259
3 691 378
4 189 957
4 298 550
- Average monthly income per customer*
(9)
34,7
35,8
35,1
39,0
39,4
- of which recurring sales from postpaid
customers
47,4
48,1
47,0
51,9
52,2
20 921 714
20 590 352
22 029 807
22 236 922
24 721 138
18 750 333
18 366 113
19 954 546
19 992 163
22 163 396
- of which recurring sales of postpaid
customers
- Total recurring traffic in thousands of
minutes (10)
- of which recurring traffic from postpaid
customers
* Comprend depuis mars 2005 les revenus de terminaison entrant mobile à mobile en métropole
Autorité de Régulation des Communications Electroniques et des Postes - 30 septembre 2005
Page 2
Customers geographic distribution (8)
Metropolitan MNOs and MVNOs (1)
September 30th 2005
County
Alsace
Aquitaine
Auvergne
Basse-Normandie
Bourgogne
Bretagne
Centre
Champagne-Ardenne
Corse
Franche-Comté
Haute-Normandie
Ile-de-France
Languedoc-Roussillon
Limousin
Lorraine
Midi-Pyrénées
Nord-Pas-De-Calais
Pays de la Loire
Picardie
Poitou-Charentes
PACA
Rhône-Alpes
Total
Population
1
2
1
1
1
2
2
1
1
1
10
2
2
2
3
3
1
1
4
5
58
734
908
308
422
610
906
440
342
260
117
780
952
295
710
310
551
996
222
857
640
506
645
518
100
400
900
200
100
200
300
400
200
100
200
000
600
900
400
700
600
100
500
100
200
400
600
County
penetration rate*
67,1%
72,5%
55,6%
57,4%
61,3%
59,1%
63,1%
67,1%
99,4%
55,8%
67,4%
107,6%
74,0%
59,5%
67,7%
66,4%
68,7%
62,1%
67,7%
61,5%
95,8%
71,2%
76,1%
* Obtained by extrapolation to all operators of the data given by operators
declaring more than 250 000 customers
Autorité de Régulation des Communications Electroniques et des Postes - 30 septembre 2005
Page 3
SURVEY OF COMPETITION ON METROPOLITAN MARKET
MNOs and MVNOs (1)
September 30th 2005
sept-04
dec-04
march-05
june-05
sept-05
- MNO customers
- Quarterly net growth (4)
- Quarterly net growth in %
-
-
-
43 841 000
-
44 448 100
607 100
1,4%
- MVNO customers
- Quarterly net growth (4)
- Quarterly net growth in %
-
-
-
40 900
-
108 000
67 100
164,1%
- MVNO market share
-
-
-
0,09%
0,24%
- Market share of postpaid gross growth
(11)
-
-
-
-
4,1%
- Quarterly rate of subscription
cancellations (12)
-
-
-
-
2,9%
190 800
250 700
322 400
388 400
458 900
47 500
59 900
71 700
66 000
70 500
- Total of ported numbers since July 2003
(13)
- Quarterly amount of ported numbers
NB : the mobile operator's customer base for June 30th 2005 corresponds to the operators declarations for the same date minus the MVNO's
customer base (the difference between the two customer bases is due to an operator's services' being sold out of France)
Autorité de Régulation des Communications Electroniques et des Postes - 30 septembre 2005
Page 4
SURVEY OF MULTIMEDIA USE
MNOs and MVNOs (1)
September 30th 2005
Mobile multimedia base
Metropolitan France
-
Mobile multimedia base* (14)
in % of total active customers
Quarterly net growth (4)
Quarterly net growth in %
sept-04
dec-04
8 062 500
19,7%
513 900
6,8%
march-05
10 306 800
24,3%
2 244 300
27,8%
10 377 600
24,2%
70 800
0,7%
june-05
10 708 500
24,8%
330 900
3,2%
sept-05
11 273 600
25,7%
565 100
5,3%
* From Q3 onwards, for Metropolitan France, obtained by the extrapolation to all operators of the data given by operators declaring more
than 250 000 customers
SMS Traffic
National
- SMS traffic in thousands (15)
- Quarterly net growth in thousands (4)
- Quarterly net growth in %
- Average monthly SMS traffic per active
customer (15)
Metropolitan France
- SMS traffic in thousands (15)
- Quarterly net growth in thousands (4)
- Quarterly net growth in %
- Average monthly SMS traffic per active
customer (15)
Overseas, Mayotte, St-P.et M.
- SMS traffic in thousands (15)
sept-04
dec-04
march-05
june-05
sept-05
2 710 170
3 015 666
3 231 721
3 184 328
3 241 785
396 374
305 496
216 055
-47 392
57 457
12,3%
11,3%
7,2%
-1,5%
1,8%
21,6
23,4
24,5
23,9
24,0
sept-04
dec-04
march-05
june-05
sept-05
2 655 154
2 951 603
3 157 078
3 109 894
3 162 307
291 632
296 449
205 475
-47 184
52 413
12,3%
11,2%
7,0%
-1,5%
1,7%
21,8
23,6
24,7
24,1
24,2
sept-04
dec-04
march-05
june-05
sept-05
55 016
64 062
74 643
74 435
79 478
- Quarterly net growth in thousands (4)
4 741
9 047
10 581
-208
5 043
- Quarterly net growth in %
9,4%
16,4%
16,5%
-0,3%
6,8%
14,6
16,3
18,4
17,9
18,5
- Average monthly SMS traffic per active
customer (15)
Autorité de Régulation des Communications Electroniques et des Postes - 30 septembre 2005
Page 5
MOBILES PANEL : OVERSEAS DEPARTMENTS, MAYOTTE, SAINT PIERRE & MIQUELON
MNO (1)
September 30th 2005
sept-04
dec-04
march-05
june-05
sept-05
- Postpaid customers (2)
- Quarterly net growth (4)
- Quarterly net growth in %
662 200
21 800
3,4%
705 100
42 900
6,5%
721 500
16 400
2,3%
748 900
27 400
3,8%
766 300
17 400
2,3%
- Prepaid customers (2)
- Quarterly net growth (4)
- Quarterly net growth in %
680 000
700
0,1%
705 100
25 200
3,7%
721 500
15 800
2,2%
748 900
28 400
3,9%
775 900
27 000
3,6%
- Total customers (2)
- Quarterly net growth (4)
- Quarterly net growth in %
1 342 200
22 500
1,7%
1 410 300
68 100
5,1%
1 442 500
32 200
2,3%
1 498 300
55 800
3,9%
1 542 200
43 900
2,9%
74,4%
78,1%
79,9%
83,0%
85,4%
1 273 400
94,9%
1 344 500
95,3%
1 377 100
95,5%
1 414 300
94,4%
1 447 900
93,9%
70,5%
74,5%
76,3%
78,4%
80,2%
-Penetration Rate (5)
- Active customers* (7)
- in % of the total customers
- Active Penetration Rate (5)
NB : adjusted figures for september and december 2004, march 2005, due to a correction by an operator
Autorité de Régulation des Communications Electroniques et des Postes - 30 septembre 2005
Page 6
APPENDIX
References in the tables correspond to the following:
(1) Metropolitan mobile network operators: Orange France, Société Française du Radiotéléphone (SFR), Bouygues Telecom. Active
Metropolitan MVNOs at the start of the quarter: Transatel, Debitel, Omer Telecom, Neuf Cegetel, Tele2. Overseas mobile network
operators: Orange Caraïbe, subsidiary of Orange France; Orange Réunion, subsidiary of Orange France; Société Réunionnaise du
Radiotéléphone (SRR), including under the Mayotte Télécom Mobile brand in Mayotte, subsidiary of SFR; Bouygues Telecom Caraïbe,
subsidiary of Bouygues Telecom; SAS SPM, subsidiary of Orange Caraïbe in Saint Pierre and Miquelon; Dauphin Telecom (starting
March 2004); Outremer Telecom (starting December 2004).
(2) A customer is any user of a mobile service provided by an operator (network operator or MVNO) and holder of a mobile line
registered with the Home Location Register (HLR) of an operator at the date under examination. By extension, the term “customer” also
designates the mobile line itself. So, for corporate customers, every line is considered a customer. A post-paid customer is a customer
for whom services are invoiced on a regular basis (flat rates, metered offers, blocked accounts, etc.). By default, any non post-paid
customer is considered a pre-paid customer.
(3) Gross sales are defined as the operator’s customers at the end of the quarter who have been registered in the HLR during the course
of the quarter. Gross sales exclude migrations : a pre-paid to post-paid migration occurs when a customer requests that his/her operator
replace the pre-paid offer applicable at the start of the quarter with a post-paid offer; conversely, post-paid to pre-paid migration
correspond migration is when a customer requests that his/her operator replace the post-paid offer applicable at the start of the quarter
with a pre-paid offer.
(4) Net growth for the quarter is the difference between customer numbers at the beginning and end of the quarter.
(5) The penetration rate is obtained by dividing the total number of customers or number of “active” customers by the population under
examination. France’s population is 60 323 400 (60 185 800 according to the INSEE census of July 1999, 131 300 for the departmental
unit of Mayotte according to the 1997 INSEE census and 6 300 for the territorial unit of Saint Pierre and Miquelon). Metropolitan
France’s population is 58 518 400 according to the INSEE census of July 1999. For overseas territories and departments, it is 1 805 000
(1 667 400 in the Overseas Departments according to the INSEE census of July 1999, 131 300 for the departmental unit of Mayotte
according to the INSEE census of 1997 and 6 300 for the territorial unit of Saint Pierre and Miquelon).
(6) A customer under contract is any customer having signed or renewed a contract (for all or some of the contracts associated with
mobile service) for a minimum contract period which has not expired at the date under examination. An unrestricted customer is any
customer who is no longer bound by his subscription to his mobile operator, and is thus free to switch to a new provider without
incurring a penalty or a fine.
(7) The number of active customers is the total number of post-paid or pre-paid customers having made or received a telephone call,
whether free or payable, within the past three months (SMS are not included).
(8) The registration region for a customer is the administrative region in Metropolitan France in which the customer is registered, from
the operator’s point of view. For post-paid customers, this is the region corresponding to the billing address.
(9) Quarterly recurring revenue is defined as the sum of wholesale and retail revenues of mobile network operators generated by
outgoing (including MVNOs), incoming and roaming out traffic (traffic generated by calls of customers of the French operator roaming
on a foreign network), for all voice and data services as well as value-added services for the quarter and the geographic area under
examination. Revenues taken into account are those which are billed by the operators (customer’s invoice and revenues related to
MVNOs and incoming traffic). Unpaid invoices or payments by operators to service providers generated by third-party billing are not
deducted from recurring revenue. Any promotions and discounts granted to customers are deducted from recurring revenue. Network
revenues do not include connection charges, handset sales and roaming in (wholesale revenue generated by foreign customers roaming
on the French operator’s network). The average monthly revenue per active customer equals the quarter’s recurring revenue divided by
3, over the average number of active customers ((number of active customers at the end of the previous quarter + number of active
customers at the end of the quarter under examination)/2).
(10) Quarterly recurring traffic (in circuit mode), generated during the quarter and in the geographic area under examination by the
mobile network operators consists in outgoing calls (to fixed phones, third-party mobiles, mobiles on the same network and calls to
consult voice mail) including MVNOs, incoming calls from fixed networks as well as roaming out (traffic generated by calls made by
the French operator’s customers roaming on a foreign network). Recurring traffic (in circuit mode) does not include incoming mobile
calls or roaming-in (traffic generated by foreign customers roaming on the networks of French operators).
(11) The market share of MVNOs in gross post-paid sales is the ratio of gross post-paid sales realised by MVNOs for the quarter to total
gross post-paid sales for the same quarter, expressed as a percentage.
(12) The quarterly post-paid cancellation rate is obtained by doubling the ratio between post-paid cancellation during the quarter and the
sum of post-paid customers at the start and end of the quarter (= average post-paid customers for the period). Note that cancellation is
defined as a customer of the operator at the start of the quarter whose entry in the HLR has been deleted during the quarter. Changes to
customer status in the HLR are not considered as cancellations. Therefore, this definition does not include switching offers within a
range, pre-paid to post-paid or post-paid to pre-paid migrations, or suspended services.
(13) The amount of ported numbers is calculated as half of the sum of “in” and “out” ported number volumes performed by all
operators. "In" porting is effective porting from the point of view of the receiving operator, and "out" porting is effective porting from
the point of view of the donor operator.
(14) Active multimedia customers are all customers having used a multimedia service such as mobile Internet (Wap, I-Mode, Vodafone
live, Orange World, etc.), or having sent an MMS or mobile e-mail (excluding SMS), regardless of the technology used (CSD, GPRS,
EDGE, UMTS, etc.) at least once within the past month.
(15) Quarterly SMS traffic refers to all SMS sent (outgoing SMS) during the quarter. Data for St Pierre and Miquelon is not included.
Monthly SMS traffic per active customer is the quarterly SMS traffic divided by 3, over the average number of active customers
((Number of active customers at the end of the previous quarter + Number of active customers at the end of the quarter under
examination)/2).
Autorité de Régulation des Communications Electroniques et des Postes - 30 septembre 2005
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