Transcript Best-in-class security with over a decade of

How do I handle major objections to
Office 365?
<Presenter>
Microsoft
Drumbeat: Office 365 Sales Readiness for Enterprise Partners
Office 365
Overview
What’s my
opportunity as
a partner?
How do I
pitch to my
customers?
How do I
transition to
high value
services?
How do I get
support and
help my
customers?
How do I handle
major objections
to Office 365?
How do I show
customer value
using demo?
What are the
licensing &
pricing options?
Office 365 Customer Objections
Cloud Trust & Security
Data Sovereignty
Service Updates & Continuity
“The cloud is new to me. The unknowns and perceived
risks are daunting and make me distrustful of the cloud.”
Office 365 trust
Built-in capabilities and customer controls
Security
Best-in-class security with over a decade of experience building Enterprise software & online services
Physical and data security with access control, encryption and strong authentication
Security best practices like penetration testing, defense-in-depth approach to protect against cyber-threats
Unique customer controls with Rights Management Services to empower customers to protect information
Compliance
Commitment to industry standards and organizational compliance
Enable customers to meet global compliance standards in ISO 27001, EUMC, HIPAA, FISMA
Contractually commit to privacy, security and handling of customer data through Data Processing Agreements
Admin Controls like Data Loss Prevention, Legal Hold, E-Discovery to enable organizational compliance
Privacy
Privacy by design with a commitment to use customers’ information only to deliver services
No mining of data for advertising
Transparency with the location of customer data, who has access and under what circumstances
Privacy controls to regulate sharing of sites, libraries, folders and communications with external parties
The Office 365
Trust Center
The place
where Microsoft
shares our
commitments
and information
on trust-related
topics
http://trust.office365.com
“I don’t know how MY data is handled and secured in the cloud.
I am concerned that my data is not kept private and can be
accessed without my knowledge.”
“I don’t understand how Office 365 service updates are managed
and what happens if there is a service interruption. I am unsure of
my role and how I am notified.”
Office 365
Message Center
Services Description
Services Update Wiki
Recent improvements
Bell notification recent
improvements
NS for new messages
Tenant-specific message targeting
V3 improvements
New message types for service
changes and general awareness
information
Message filtering added to help
sort the different message types
Vision: single source for customer service communications
Drumbeat: Office 365 Sales Readiness for Partners
1. Join the Office 365 Partner Yammer group
yammer.com/office365partners
2. Get your Office 365 demo tenant set up
www.microsoftofficedemos.com
3. Become a Cloud Partner
www.microsoftcloudpartner.com