Transcript chapter 3
Chapter #3 Making Consumer Choices Health Consumer • Anyone who purchases or uses health products or services MEDIA ADVERTISING • A written or spoken media message designed to interest consumers in purchasing a product or service ADVERTISING TECHNIQUES • BANDWAGON – Group of people using a product or service • Hidden Message – Everyone is using it you should to ADVERTISING TECHNIQUES • Rich and Famous – Product displayed in expensive home • Hidden Message – It will make you rich and famous ADVERTISING TECHNIQUES • Free Gifts – Redeemable coupons for merchandise • Hidden Message – It’s to good of a deal to pass up ADVERTISING TECHNIQUES • Great Outdoors – Scenes of Nature • Hidden Message – If it’s associated with nature it must be healthy ADVERTISING TECHNIQUES • Good Times – People smiling and laughing • Hidden Message – This product will add fun to your life ADVERTISING TECHNIQUES • Testimonial – People for whom the product has worked • Hidden Message – If it worked for them it will work for you, too Comparison Shopping • Method of judging the benefits of different products by comparing several factors, such as quality, features, and cost Comparison Shopping • Criteria to Consider • Cost – Decide on a price range, look at prices in different stores • Features – Decide what features are important to you • Quality – Well made products offer superior performance Comparison Shopping • Criteria to Consider • Warranty – Know what is covered with warranty. • Safety – When choosing sports, recreation, or home safety products safety should be foremost in your mind Underwriters Laboratory • A product-safety testing and certification organization. • UL logo on electrical appliances, fire extinguishers, and other products indicates that the product has passed strict safety standards ANSI • American National Standards Institute – monitor safety standards for helmets and other protective equipment SNELL • The Snell Memorial Foundation has independently tested manufacturer's helmets since 1957. Has established standards for auto racing, motorcycling, bicycling, rollerblading and skateboarding, snowboarding and skiing, Second Page Chapter 3 Lesson 2 Choosing Community Health Services Health Care System • All the medical care available to a nation’s people, the way they receive care, and the method of payment Health CARE PROVIDERS • Primary Care Physicians – Medical Doctors who provide physical check-ups and general care / Includes school nurses and dentists Health CARE PROVIDERS • Specialist – Medical Doctors trained to handle a particular kind of patient or medical condition SOME HEALTH CARE SPECIALIST Dermatologist Skin diseases Neurologist Nervous system Orthopedist Skeletal deformities Pediatrician Children’s health Ophthalmolgist Care of the Eyes FACILITIES FOR HEALTH CARE SERVICES • Private Practice – Physicians are in practice for themselves FACILITIES FOR HEALTH CARE SERVICES • Clinics – Outpatient care in a community clinic FACILITIES FOR HEALTH CARE SERVICES • Group Practice – Share office space, equipment, and support staff • Hospitals – out patient and in patient services FACILITIES FOR HEALTH CARE SERVICES • Emergency Rooms – Provide care for potentially life threating illness and injury FACILITIES FOR HEALTH CARE SERVICES • Urgent Care Centers – staffed by primary care physicians, usually handle non life threating emergencies HOW WE PAY FOR HEALTH CARE • Health Insurance – Plan in which private companies or government programs pay for part or all of a persons medical cost • Managed Care – Emphasize preventative care and reduce physicians charges for their members TYPES OF MANAGED CARE • Health Maintenance Organization (HMO) – Members pay a monthly premium – Receive most or all medical services with few or no out of pocket expenses – Some require a small “co-pay” for visits – Members can see only those physicians who have signed an agreement with the HMO TYPES OF MANAGED CARE Preferred Provider Organization PPO Members pay a monthly premium Receive most or all medical services with few or no out of pocket expenses Some require a small “co-pay” for visits Members CAN use physicians outside of plan – But doing so results in higher out of pocket expenses MANAGED CARE Premium Office Visit INS Cost CO-PAY INS PAYS $200 $100 $80 $10 $70 $200 $100 $100 $30 $70 HMO PPO POS $300 $50 TYPES OF MANAGED CARE • Point of Service Plans – May choose providers inside or outside the plan. Choosing an outside provider often results in higher premiums and higher out-of-pocket expenses GOVERNMENT SPONSERED HEALTH CARE MEDICARE MEDICAID MEDICAID • Medicaid is the United States health program for certain people and families with low incomes and resources. • Jointly funded by the state and MEDICARE • Social insurance program, administered by the U.S. government that guarantees access to health insurance for Americans ages 65 and older and younger people MEDICARE PART A • Covers: – – – – – Hospital Care Skilled Nursing facility care Nursing home care Hospice Home health services PART B • Medically necessary services: • Services or supplies that are needed to diagnose or treat your medical condition and that meet accepted TRENDS IN HEALTH CARE • Birthing Centers – Home like setting for birthing. Usually less expensive than hospital TRENDS IN HEALTH CARE • Drug Treatment Centers – Specialize in treating people with drug and alcohol problems TRENDS IN HEALTH CARE • Assisted Living Centers – Provide short and long term care for people who need help with daily tasks, but do not require professional medical care TRENDS IN HEALTH CARE • Hospices – Provides care for people who are terminally ill TRENDS IN HEALTH CARE • Telemedicine – Practice of medicine over distance through the use of telecommunication s Lesson 3 Managing Consumer Problems HEALTH FRAUD • Sale of worthless products or services that claim to prevent diseases or cure other health problems mALPRACTICE • Failure by a health care professional to meet accepted Standards CONSUMER ADVOCATES • People or groups whose sole purpose is to take on regional, national, and even international consumer issues Lesson 4 Understanding Public Health Services PUBLIC HEALTH • A community wide effort to monitor and promote the welfare of the population PUBLIC HEALTH AT THE LOCAL LEVEL HEALTH AT THE NATIONAL LEVEL • Department of Health and Human Services – Oversees more than 300 health related programs PUBLIC HEALTH AT THE NATIONAL LEVEL • Environmental Protection Agency – EPA – Responsible for protecting the country’s air, water and land PUBLIC HEALTH AT THE NATIONAL LEVEL • Occupational Safety and Health Administration (OSHA) – Works to prevent injuries and safeguard the health of workers PUBLIC HEALTH AT THE NATIONAL LEVEL • U. S. Department of Agriculture – Leads federal antihunger effort with food stamps, school lunch and school breakfast programs PUBLIC HEALTH AT THE NATIONAL LEVEL • Food and Drug Administration – Ensures the safety of food, drugs, and cosmetics PUBLIC HEALTH AT THE NATIONAL LEVEL • Centers for Disease Control and Prevention – Conducts research and collects data to help control the spread of diseases. PUBLIC HEATH ON A GLOBAL SCALE • World Health Organization (WHO) – Agency of the United Nations plays a leading role in the eradication of communicable disease throughout the world. PUBLIC HEATH ON A GLOBAL SCALE • INTERNATIONAL RED CROSS – Mission is to protect victims of international and internal armed conflicts. Including – war wounded – prisoners, – refugees, – civilians, and othe noncombatants RED CROSS • • • • • • International relief and development programs. Domestic disaster relief Community services that help the needy Comfort for military members and their family members Collection processing and distribution of blood and Educational programs