Transcript The Future plans to promote Medical Tourism in Dubai

Future plan to Promote Medical Tourism in Dubai
Dr Ibtesam AlBastaki-Director
Maktoom Hospital
BHAS
2021 VISION
Dubai on Map
Medical Tourism
Dubai Health Strategy 2013-2025
Customer Care
International Accreditation
Dubai a hub for medical Tourism
DHCC-2011
• DHCC Strategy Have Been Revised as per HRH
Princes Haya Bint Al Hussain with Clear
emphasis on attracting Medical Tourist
Facilitate Investment
• 15% of all patients in Dubai Healthcare City
were medical tourists by end of same year
Stakeholders Start Moving to meet the
growing needs of medical tourism
Complementing each
other to achieve the
Medical Tourism
objectives.
MOL
RTA
Hotel
industry
DTCM
Hotels/Malls
The Role of private entities in medical tourism
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Adopting the Dubai Health Strategy main pillars
Creating Health Packages
Marketing Plans
Assigning professionals to handle the Medical Tourist
to facilitate the accessibility
International Accreditation
Burjeel Hospital For Advanced Surgery,
Dubai

June -2013
Our Vision
Leading center of
Orthopedic and
Joint care in the
Region
The region’s leading Orthopedic
doctors joins hands with the leading
healthcare provider to bring you the
best in orthopedic care.

Joint Replacement
Sport Medicine
Radiology
Pediatrics Ortho
Laboratory
Hand Surgery
Physiotherapy
Spine Ortho
In a year time, the Burjeel Hospital for
advanced surgery has been selected as one
of the best patient referring center from the
governmental and non governmental
entities as well as from the GCC embassies.
By Figures
Statistics (June-13 to August 14)
800 admissions
 782 surgeries

National Patients
51%
49%
International
Patients
Surgical Site Infection Rate
2%
2.000%
1.800%
1.600%
1.400%
1.200%
1.000%
0.800%
0.600%
0.400%
0.200%
0.003%
0.000%
BHAS
International Benchmark
Adverse Drug Reactions
0.025
0.02
0.015
BHAS
0.01
0.005
0
International
Benchmark
Surgical Complication
3.000%
2.500%
3%
2.000%
1.500%
1.000%
0.500%
0.001%
0.000%
BHAS
International Benchmark
2.54 Days Waiting Time to see Doctor in clinic
More than Year
Average waiting time for elective Joint
replacement surgery 7 days
Patients Satisfaction 98%

UAE-Football Association selected BHAS
as sport medicine providers on September
2014
JCIA January 2015
Clinical Care Program Cert. 2015
How VPS see the Medical Tourism in
Future?
Dubai Government to Guide the
Medical Tourist Selection
How?
By the Regulatory body Requirements ;
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International accreditation
Temos Accreditation
M&M rates
Minimum Number/Volume requirements for specific
specialties.
• Customer Satisfaction Rates
• Other international KPI’s related to the organization
Scope
We aim high we stay high
‫انا و شعبي نحب المركز االول‬
Thanks
‫شكرا‬