Transcript Role Activity Diagrams E-Business Process Decision Support

 E-Business Process Decision Support
 Focus on analysis and monitoring of e-business processes
 Multidimensional analysis (OLAP analysis, NOT data mining!)
 Development of metrics and dimensions for e-business processes
 Measure effectiveness of strategy in terms of process improvement
(time, revenue, cost)
 Bottlenecks detection in service to improve quality
 Planning, forecasting of e-business processes (process evolution
analysis, capacity planning...)
 Optimization on resource level and process model level
 Active OLAP triggering automatic actions, if certain in the business
process are met
Role Activity Diagrams
 Goals / Contributions
 Success Factors
– Adequate Measuring of e-Business Processes (CUSTOMER
INVOLVEMENT)
– Seamless Integration / minimal Administration
– Identification of high-potential stakeholders/Users
– Prototype shows feasibility
– Evaluation of value provided to the stakeholders/users, ROI
 Research/Publications
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Evaluation of e-Business Process Models
Measuring e-Business Processes
Active OLAP for e-Business Process Analysis
Process Warehouse Architecture
Process Warehouse Visualization
Role Activity Diagrams
 Team Collaboration
 Bid Evaluation
– Multidimensional bid evaluation
– E-business process measures
 Collaboration and coupling of businesses
– Interorganizational e-business process analysis
– Evaluation of performance of business partners
– Analysis of service behavior (over time, regional etc.)
Role Activity Diagrams