Transcript Slide 1
The new face in Right-shoring
Ismail Al Naqi
Dubai 1950’s
30 years later
Higher impact on
Knowledge Economy
Dubai Road Map to build
a knowledge Based Economy
•R&D
• Pharma
• Biotech
• Technology
• Nanotech
Enabled services
• Wireless
• Financial
• Health
• Media
• Telecom / IT
Lower impact on
Knowledge
Economy
Trade
• E-Government
Logistics
Transportation
Tourism
Short Term Impact
Long Term Impact
Dubai 1992
Dubai 2004
Burj Dubai the tallest in the world
Dubai value proposition
New York
London
Frankfurt
Well connected location
Tokyo
Singapore
Hong Kong
Strategic location
The most Pro-Business attitude
The Best Regulatory Environment
Consistently strong economic
outlook
Relatively low cost work
environment
Almost 0% crime rate
The West
Dubai
&
Region
8 hour time
difference
Thriving Tourist Destination
Asia Pacific
Highly Cosmopolitan work
environment
GDP Growth – International Comparison
Country
2002 %
Euro Area
0.9
UK
1.7
France
1.3
Germany
0.2
Netherlands
0.2
Spain
2.0
Portugal
0.4
Switzerland
0.2
USA
2.4
Japan
0.2
Source: OECD Economic No. 74, December 2003 & ESRI Quarterly Economic Commentary, Winter 2003
Dubai 7% in 2002
(Source DDIA)
Dubai 8.1% in 2003
(Source DDIA)
Around 93% of which is from NON-OIL sectors
(Source DDIA)
A Birth of a New Initiative
Dubai Outsource Zone
What is Dubai Outsource Zone
The world first free zone dedicated to the outsourcing
industry
Dubai Outsource Zone mission
To create an infrastructure, environment and attitude
that will enable Outsourcing, off-shoring, ITES and
BPO companies to operate locally, regionally and
globally, from Dubai, with significant competitive
advantage
Value Proposition
SET-UP
BENEFITS
• 100% Tax Free
• No Corporate Tax
• No Income tax
• No Custom Duty
•100% foreign ownership
• Full Currency convertibility
• No restrictions on profits or
OPERATIONAL
capital repatriation
BENEFITS
• Stringent attrition laws
• Reduced real estate and
telecommunication cost
•
GOVERNMENT INCENTIVE
•
EASE OF OPERATIONS
• Hassle-free Company registration
• Hassle-free company laws and
legal framework
• Flexible labour laws for recruiting
• INFRASTRUCTURE
during
part-time projects
• 24-hour visa service
• Quick access to Knowledge Workers
due •toSCALABILITY
fast-track immigration process
Value Proposition
• Part of the world’s largest
commercial system of IP telephony
• Multiple connectivity options
(lease line, international toll free, satellite, Voice VPN etc)
• Structured cablingSET-UP
supporting
BENEFITS
Gigabit applications
• Intelligent buildings with built-in
redundancy (UPS)
• Serviced office space & Land lease
option
• Common infrastructure and virtually
no utilities downtime
• Scalable broadband internet
access to desktop
• FREEcomponents
ZONE supporting
• Network
scalable operations
• Scalable upgrades to network
management
services
• EASE OF
OPERATIONS
• Scalable office space that enable quick
ramp-up of operations
• Ability to easily expand work-force
across nationalities
• Data Center Facility
• INFRASTRUCTURE
OPERATIONAL
BENEFITS
• SCALABILITY
Regional Talent Pool
Levant: Jordan, Lebanon and Syria
Africa: Egypt, Libya, Algeria, Morocco, Tunisia & South Africa
Middle East: Iran and Turkey
Sub Continent: India, Pakistan and Sri Lanka
Asia: Philippines
AT Kearney Country Valuation
Independent research commissioned in August 2003 to assess
Dubai Outsource Zone’s attractiveness as offshore operations
location…ranked no.
3 in the world*.
* Research model uses USA as frame-of-reference, i.e. as origin of offshore transactions
DUBAI OUTSOURCE ZONE
Market Segments
•
•
•
•
•
•
•
•
•
•
Finance and Accounting
Customer Care
Human Resources
Transaction Processing
Information Technology
Graphics
Engineering
Back Office Operations
Research & Development
Consultancy
Products and Services
Incorporation & Licensing
State of the art office space
Satellite Communication
Telecommunication Services
Call Center Technology
Employee residency & visa’s permit
Hosting & Security Services
Plug & Play Center
Research Center
And more
Perspective View
“What’s good for
business
is good for Dubai”
and
“The role of Dubai
Government is to
Manufacture business
opportunities for
businesses”
Thank you