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Innovations in Justice
Information Sharing Strategies and Best Practices
November 30, 2006
Knowledge Management
and Intelligence Analysis Tools
Lisa M. Palmieri, CCA-Supervisory Intelligence Analyst
President, International Association of Law Enforcement Intelligence
Analysts (IALEIA)
Massachusetts State Police/Commonwealth Fusion Center
[email protected]
Information vs. Intelligence

Information


Reports about an event or activity
Intelligence

Evaluated, analyzed information put into
context upon which decisions can be
made
Basic Elements of Intelligence
(Godfrey and Harris, 1971; xiii)
THE
MOST VALUABLE ANALYTIC TOOL
+ training + experience
The Intelligence Cycle
Define the need
Support complex investigations into
organized criminal activity
Provide guidance to deployment of resources
Provide situational awareness to decision
makers in a particular area
Planning



What are your sources of information?
What will be your process to get
information from source to new
application?
What output what is needed by users?
Collection
What’s out there, tried and tested?
Does what you’ve defined exist?
•Product Demonstrations
•User/Technology feedback
If it doesn’t exist, what then?
Collation
Compare apples and apples
Define the criteria across the board; what
functionality does the unit need from the
software?
Develop functionality matrix
Analysis/Evaluation
Compare and contrast...
Cost of
•Software?
•Licenses?
•Hardware?
•Support packages?
Re-evaluation / Feedback
Vendors are not all created equal
•improvements based on input from the field?
•New versions included?
•reputation is important to smart businessesgo to other customers
Don’t go it alone…use the benefit of
other’s experiences!
Before you start….be aware...
ANALYTST’S TOOLBOX
Global Intelligence Working Group
International Association of Law Enforcement
Intelligence Analysts (IALEIA)
Basic Software Tools
Word Processing
Purpose: To produce text documents, including
bulletins, fact sheets, investigative summaries, and
analytical reports.
Basic Software Tools
Spreadsheet
Purpose: To organize numerical data in a columnand-row format for summarization, calculations,
comparison of data and data charting.
Basic Software Tools
Relational Database
Purpose: To organize data in relation to other data
in a format of records and fields arranged into
several tables in order to determine commonalities
and relationships among data. The relational
database tool can also be used for record keeping.
Basic Software Tools
Mapping/Geographic Information System (GIS)
Purpose: To display geographic data using points
or shapes corresponding with specific locations or
areas on a map to aid in crime mapping and
strategic intelligence charting.
Basic Software Tools
Public Information Database Resources
Purpose: To provide access to compiled public data
sources with one comprehensive search.
Basic Software Tools
Presentation Software
Purpose: To produce professional looking slide
show presentations, with the capability to
incorporate text, photographs, graphics, and
animation.
Basic Software Tools
Graphics Software
Purpose: To illustrate concepts or conclusions
using graphic arts.
Basic Software Tools
PDF File Creation Software
Purpose: Allows the creation of PDF format files.
PDF files can be viewed and printed on any
platform (Macintosh®, Microsoft® Windows®,
UNIX®), thereby facilitating the sharing of
information.
Basic Software Tools
Statistical Analysis Software
Purpose: To analyze large amounts of data to
identify trends.
Basic Software Tools
Publishing Software
Purpose: Produce professional looking
publications, such as newsletters or bulletins
Basic Software Tools
Communications/Telephone (Toll) Record Software
Purpose: To organize structured information
collected from telephone billing systems (including
cellular phones), pen registers, and dialed number
recorders for analysis
Basic Software Tools
Timeline/Flowcharting
Purpose: To display chronological events in an
easy-to-understand format.
Basic Software Tools
Link Analysis
Purpose: To link associated information from a
structured data source and display the links
between entities in a graphic display. Also useful
for documenting data sources and can help FIND
the links in a large, complex data set. This type of
software can also include a timeline or flowcharting
capability.
Basic Software Tools
Data Mining /Text Mining
Purpose: Automates the process of determining
patterns and relationships in extremely large
volumes of information (either statistical or in text)
too large for an individual to manage.
Basic Software Tools
Data Visualization
Purpose: To automatically display information in
formats such as graphs and pie charts. This
capability can sometimes be part of a larger
software application, such as spreadsheet software
Basic Software Tools
Investigative Case Management
Purpose: To track investigations and leads and
activities conducted in support of investigations in
order to preserve a record for investigative and
prosecutorial purposes, as well as to manage work
flow of investigators and analysts.
Basic Software Tools
Investigative Case Management
Purpose: To track investigations and leads and
activities conducted in support of investigations in
order to preserve a record for investigative and
prosecutorial purposes, as well as to manage work
flow of investigators and analysts.
Technology Triangle
Report/Incident
Management
Database
Case/Investigative
Management
Database
Intelligence/Tips/Lead
s
Database
Questions?
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Innovations in Justice
Information Sharing Strategies and Best Practices
November 30, 2006
Knowledge Management
and Intelligence Analysis Tools
Lisa M. Palmieri, CCA-Supervisory Intelligence Analyst
President, International Association of Law Enforcement Intelligence Analysts
(IALEIA)
Massachusetts State Police/Commonwealth Fusion Center
[email protected]