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Innovations in Justice
Information Sharing Strategies and Best Practices
February 2007
Knowledge Management
and Intelligence Analysis Tools
Melissa R. Johnson, CCA
Communications Director, International Association of Law Enforcement
Intelligence Analysts (IALEIA)
New Jersey Department of Corrections, Special Investigations Division
[email protected]
Information vs. Intelligence

Information


Reports about an event or activity
Intelligence

Evaluated, analyzed information put into
context upon which decisions can be
made
Basic Elements of Intelligence
(Godfrey and Harris, 1971; xiii)
THE
MOST VALUABLE ANALYTIC TOOL
+ training + experience
The Intelligence Cycle
Define the need
Support complex investigations into
organized criminal activity
Provide guidance to deployment of resources
Provide situational awareness to decision
makers in a particular area
Planning



What are your sources of information?
What will be your process to get
information from sources?
What output what is needed by users?
Collection
What’s out there, tried and tested?
Does what you’ve defined exist?
•Product Demonstrations
•User/Technology feedback
If it doesn’t exist, what then?
Collation
Compare apples and apples
Define the criteria across the board; what
functionality does the unit need from the
software?
Develop functionality matrix
Analysis/Evaluation
Compare and contrast...
Cost of
•Software?
•Licenses?
•Hardware?
•Support packages?
Re-evaluation / Feedback
Vendors are not all created equal
•improvements based on input from the field?
•New versions included?
•reputation is important to smart businessesgo to other customers
Don’t go it alone…use the benefit of
other’s experiences!
Before you start….be aware...
ANALYST’S TOOLBOX
Global Intelligence Working Group
International Association of Law Enforcement
Intelligence Analysts (IALEIA)
Analytical Technology Triangle
Report/Incident
Management
Database
Case/Investigative
Management
Database
Supporting
Technology
Intelligence/Tips/Lead
s
Database
Report/Incident Management
Purpose: To identify initial, preliminary information about an
incident that may or may not to lead to future intelligence or an
investigation.
Investigative Case Management
Purpose: To track investigations and leads and activities
conducted in support of investigations in order to preserve a
record for investigative and prosecutorial purposes, as well as to
manage work flow of investigators and analysts.
Intelligence/Tips/Leads Management
Purpose: To collect supporting information about organized
criminal activity and the businesses or people associated with it.
Supporting information has value but may not meet initial the
burden of proof for a separate investigation on its own.
Supporting Technology
Word Processing
Purpose: To produce text documents, including
bulletins, fact sheets, investigative summaries, and
analytical reports.
Supporting Technology
Spreadsheet
Purpose: To organize numerical data in a columnand-row format for summarization, calculations,
comparison of data and data charting.
Supporting Technology
Relational Database
Purpose: To organize data in relation to other data
in a format of records and fields arranged into
several tables in order to determine commonalities
and relationships among data. The relational
database tool can also be used for record keeping.
Supporting Technology
Mapping/Geographic Information System (GIS)
Purpose: To display geographic data using points
or shapes corresponding with specific locations or
areas on a map to aid in crime mapping and
strategic intelligence charting.
Supporting Technology
Public Information Database Resources
Purpose: To provide access to compiled public data
sources with one comprehensive search.
Supporting Technology
Presentation Software
Purpose: To produce professional looking slide
show presentations, with the capability to
incorporate text, photographs, graphics, and
animation.
Working Hard…
Supporting Technology
Graphics Software
Purpose: To illustrate concepts or conclusions
using graphic arts.
http://www.jivepuppi.com/jivepuppi_paths_to_the_crime_scene.html
Supporting Technology
PDF File Creation Software
Purpose: Allows the creation of PDF format files.
PDF files can be viewed and printed on any
platform (Macintosh®, Microsoft® Windows®,
UNIX®), thereby facilitating the sharing of
information.
Supporting Technology
Statistical Analysis Software
Purpose: To analyze large amounts of data to
identify trends.
Supporting Technology
Publishing Software
Purpose: Produce professional looking
publications, such as newsletters or bulletins
Supporting Technology
Communications/Telephone (Toll) Record Software
Purpose: To organize structured information
collected from telephone billing systems (including
cellular phones), pen registers, and dialed number
recorders for analysis
Supporting Technology
Timeline/Flowcharting
Purpose: To display chronological events in an
easy-to-understand format.
Supporting Technology
Link Analysis
Purpose: To link associated information from a structured
data source and display the links between entities in a graphic
display. Also useful for documenting data sources and can help
FIND the links in a large, complex data set. This type of
software can also include a timeline or flowcharting capability.
1999 Orion China Study Chart
Supporting Technology
Data Mining /Text Mining
Purpose: Automates the process of determining
patterns and relationships in extremely large
volumes of information (either statistical or in text)
too large for an individual to manage.
Supporting Technology
Data Visualization
Purpose: To automatically display information in
formats such as graphs and pie charts. This
capability can sometimes be part of a larger
software application, such as spreadsheet software
Questions?
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Innovations in Justice
Information Sharing Strategies and Best Practices
February 2007
Knowledge Management
and Intelligence Analysis Tools
Melissa R. Johnson, CCA
Communications Director, International Association of Law Enforcement
Intelligence Analysts (IALEIA)
New Jersey Department of Corrections, Special Investigations Division
[email protected]