Transcript Level (3) Story

The Level 3 Story
© 2014 Level 3 Communications, LLC. All Rights Reserved. Level 3, Level 3 Communications, MyLevel3, the Level 3 Communications Logo, and the Level 3 Logo, and are either registered
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LLC and/or one of its Affiliates in the United States and/or other countries. Level 3 services are provided by wholly owned
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Reserved.
Confidential.
subsidiaries of Level 3 Communications, Inc. Microsoft, Lync are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Any other
service names, product names, company names or logos included herein are the trademarks or service marks of their respective owners.
Today’s Business Drivers and IT Challenges
Drivers
SECURITY
EFFICIENCY
GROWTH
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Globalization trends continue as customers look
for growth from emerging markets – particularly
in the enterprise space
Regulatory uncertainty (consumer and
healthcare privacy, financial securitization)
Cloud adoption for specific applications
Mobility & the Internet of things including device
proliferation
Big Data and more information available than
ever before
IP video and TV anywhere changing the supply
chain and eco system of content distribution
 Cyberthreats are at an all time high and only
projected to grow
 Data protection and privacy are even more
important as applications move to the cloud
© 2014 Level 3 Communications, LLC. All Rights Reserved. Proprietary and Confidential.
Challenges
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Need global sourcing to overcome sub optimal results with
local procurement as a result of global operational models and
ability to develop solutions that can be replicated in different
markets without increasing overall complexity
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Lack of clear risk and compliance guidelines for customer data
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Continued pressure to improve efficiency and variablize costs
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Need to seamlessly integrate mobile and wired environments
and lack of enterprise-grade solutions
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Need for scalable and efficient platform to collect, move, store
and harness value of Big Data
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Bandwidth requirements changing and growing exponentially
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Growing expectations for elastic, on-demand IT resources
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Businesses must continually monitor, collect and analyze
massive volumes of security event data to avoid breach or
failure
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Smoothly integrated IT platforms and applications
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Maintaining a highly trained, experienced, and certified staff 2
The Level 3 Global Value Proposition
ALIGNMENT TO CUSTOMER BUSINESS MODEL OBJECTIVES
GROWTH
EFFICIENCY
SECURITY
Our solutions help customers
grow their businesses faster
and expand into new markets
We enable customers to
improve the efficiency of their
business operations
We provide customers with the
peace of mind that their
network solutions are
secure & reliable
CUSTOMER EXPERIENCE
© 2014 Level 3 Communications, LLC. All Rights Reserved. Proprietary and Confidential.
EASE OF DOING BUSINESS
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Company Overview
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Company Overview
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An End-to-End Global Network
Local-to-global connectivity
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Fiber networks with reach to North America, Latin
America, Europe, the Middle East, Africa and the
Asia-Pacific region
o Route miles: Over 200,000 globally
o Fiber route miles: Over 10 million
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Connected by extensive undersea facilities
o 33,000 subsea route miles
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Services reaching six continents in more than 60
countries and counting
© 2014 Level 3 Communications, LLC. All Rights Reserved. Proprietary and Confidential.
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A Network Built for Business
Driving growth, efficiency and scalability
Infrastructure Based on Proven Technology
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Built from the ground up for efficiency and scalability
Continuing to invest and grow to reach your business locations
Expansive global IP transit network
Core Network, Media & IP, Voice & UCC, Security &
Cloud, Managed and Professional Services
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More routes, more diversity and redundancy means higher reliability
Continuously upgradable network
Secure infrastructure constantly monitored
Serving business, content, government and wholesale customers
Clear views of network elements, segment by segment – anytime, anywhere
Level 3 Patents
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Approximately 100 issued U.S. patents pertaining to VoIP and voice technologies
Approximately 75 issued U.S. patents pertaining to CDN and content distribution technologies
Approximately 200 issued U.S. patents pertaining to networking and optical transport technologies
© 2014 Level 3 Communications, LLC. All Rights Reserved. Proprietary and Confidential.
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Comprehensive Portfolio
DATA NETWORKS
SECURITY
CONTENT
DISTRIBUTION
• Private Line,
Wavelength, and
Ethernet Transport
• DDoS Mitigation
• Internet Services
• Secure Access
• Vyvx® Solutions
• IPVPN, VPLS and
EVPL
• Managed Security
• Content Delivery
Network (CDN)
• Converged
• Security
Consulting
APPLICATION
PERFORMANCE
• WAN
Optimization
• Website
Acceleration
• Intelligent
Network
• Dark Fiber &
Managed Fiber
VOICE AND UC&C
• Voice
• Contact Center
• Unified
Communications &
Collaboration
• Audio, Video
and Web
Conferencing
Services
• Managed Network
Services
• Cloud Connectivity
• Data Centers
• Managed Hosting
Services*
Managed & Professional Services
*Available in Latam and EMEA today
© 2014 Level 3 Communications, LLC. All Rights Reserved. Proprietary and Confidential.
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Global Product Investments*2015
NETWORK
• SDN and NFV - North American expansion of Intelligent Network
Platform with Enhanced Management, Dynamic Capacity and
Dynamic Prioritization
• Kick-off Unified Global Ethernet Network Edge
• 100G MPLS core network upgrade with full 10G service ports
• Next Gen/High Bandwidth Multicast Services
• VPN POP expansion in China and India
• Ultra-high-speed (100G) Internet Service Ports
• Internet expansion in APAC
• Optical Transport Unit (OTU) Waves
• Managed High Availability VPN, Internet Bundles
• Managed WiFi Network Solutions Trial
SECURITY
• DDoS Mitigation (Carrier Agnostic)
• Advanced Threat Intelligence
• Secure Access Enhancements
• EMEA Security Operations Center
CLOUD AND DATA CENTER
Level 3® Cloud Connect
• Geographic and Partner Expansion
• Dynamic Connections to Cloud Partners, Partner API integration
• Cloud Voice Ecosystem
Data Center
• Sacramento, San Antonio Premier Elite and Cleveland Premier
Select Facilities
• Metered Power Expansion
Video Cloud – Internet Access and Enhanced Full-time
Distribution
Web Acceleration – Feature Enhancements
VOICE AND UC&C
Level 3® Voice Complete
• Feature Expansion
• EMEA Expansion
• Managed Voice Migration Solution Expansion
Contact Center – Call Scoring and Anti-Fraud Feature Enhancements
Collaboration and UC
• Hosted UC trial – North America
• Level 3SM Ready-Access® and Microsoft® Lync® Integration
© 2014 Level 3 Communications, LLC. All Rights Reserved. Proprietary and Confidential.
*Reflects Level 3’s plan as of Dec. 31, 2014. Subject to change at the sole discretion of Level 3 Communications.
Global Product Investments*2016
NETWORK
• SDN & NFV – Global expansion of Intelligent Network
Platform with Enhanced Management, Dynamic Capacity
and Dynamic Prioritization
• SDN & NFV – Virtual Managed
CPE Service
• Continued Deployment of Unified Global Ethernet
Network Edge
• Managed LAN Service
• Rapid Deploy Wireless Access
CLOUD AND DATA CENTER
Level 3® Cloud Connect
• Compute and Storage IaaS
• Cloud Connect – Cloud Marketplace, Partner Expansion, Dynamic
Connections Expansion
• Data Center – New Premier Elite
and Select Facilities
VOICE AND UC&C
Level 3® Voice Complete
• Continue Feature Expansion
SECURITY
• NG Network-Based Security Expansion
• Anomaly Detection
© 2014 Level 3 Communications, LLC. All Rights Reserved. Proprietary and Confidential.
• EMEA Expansion
Contact Center
Next generation — Toll Free, Contact Center
*Reflects Level 3’s plan as of Dec. 31, 2014. Subject to change at the sole discretion of Level 3 Communications.
Proven Customer Experience
Constantly improving to adapt to the needs of our customers
Level 3’s vision is to be the trusted connection to the
networked world, providing global communication
solutions to enterprise and wholesale customers
with a consistent and reliable global customer
experience.
Throughout the customer journey, we always strive
to continuously improve how we provide what
matters most to our customers.
We aim to deliver a superior customer experience
that meets the unique needs of our customers by
being reliable, responsive, delivering on our
promises and being easy to do business with.
We enable our customers to deliver services while
growing their own businesses, through the use of
our global network, our tools and applications, and
leveraging the knowledge and dedication of our
global workforce.
© 2014 Level 3 Communications, LLC. All Rights Reserved. Proprietary and Confidential.
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Our Online Vision
Convenience, control and confidence to
manage your network
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Visually rich online experience based on
flexible web services platform
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Customer-focused user interface design and
experience
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Custom-tailored view across product lines
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Data analytics to deliver customer value
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Common web services infrastructure to deliver
portal, API and mobile app views
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Scalable and flexible approach to serving
customer requirements
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Network intelligence provides visibility,
flexibility and control you need to manage your
application performance
© 2014 Level 3 Communications, LLC. All Rights Reserved. Proprietary and Confidential.
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Industry Analyst Awards and Recognition
2015
2015 Atlantic-ACM North American Business Connectivity Service
Provider Excellence Awards for Large Service Provider Brand, Network
Performance, Voice Value and Data Value
2015 Atlantic-ACM U.S. Long Haul Wholesale Service Provider
Excellence Awards for Brand, Sales Reps, Provisioning and Data Value
2015 Frost & Sullivan Excellence in Best Practices Award for:
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North American Wholesale Wavelength Services Market Share Leadership
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North American VoIP Access and SIP Trunking Services Competitive
Strategy Leadership
Gartner named Level 3 Communications a Challenger in its January 2015
Magic Quadrant for Network Services, Global.*
To view the full report, visit http://www.gartner.com/reprints/level-3communications---co?id=1-28QPS4Q&ct=150128&st=sg.
*Gartner does not endorse any vendor, product or service depicted in its research publications, and does not
advise technology users to select only those vendors with the highest ratings or other designation. Gartner
research publications consist of the opinions of Gartner's research organization and should not be construed as
statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including
any warranties of merchantability or fitness for a particular purpose.
© 2014 Level 3 Communications, LLC. All Rights Reserved. Proprietary and Confidential.
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Industry Analyst Awards and Recognition
2014
2014 Frost & Sullivan Excellence in Best Practices Award for:
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North American Wholesale Wavelength Services Market Share Leadership
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North American VoIP Access and SIP Trunking Services Competitive
Strategy Leadership
Level 3 receives a 3.96 out of 5 for overall product score in use cases in
Gartner’s Critical Capabilities for U.S. Wireline Telecom Services Report,
2014.*
Report link: http://gtnr.it/1nyHyHq
2014 Atlantic-ACM U.S. Long Haul Wholesale Service Provider
Excellence Award for Brand
*Gartner does not endorse any vendor, product or service depicted in its research publications, and does not
advise technology users to select only those vendors with the highest ratings or other designation. Gartner
research publications consist of the opinions of Gartner's research organization and should not be construed as
statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including
any warranties of merchantability or fitness for a particular purpose.
© 2014 Level 3 Communications, LLC. All Rights Reserved. Proprietary and Confidential.
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The Level 3 Difference
Applied knowledge and capabilities solve our
customers’ unique problems
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Helping customers succeed by leveraging our deep industry experience
and product solutions tailored to fit our customers
Reliable and secure network offering the best performance
and delivery solutions
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Level 3 optimizes for our customer’s biggest pain points: efficiency,
security and reliability
Global network, products, & operations
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Whether it’s a local service or a global network, Level 3 provides a
consistent offering and customer experience that reduces operational
complexity for our customers
© 2014 Level 3 Communications, LLC. All Rights Reserved. Proprietary and Confidential.
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Appendix
© 2014 Level 3 Communications, LLC. All Rights Reserved. Proprietary and Confidential.
Company Timeline
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Financial Overview
Access the most recent customer-facing slides that explain our financial position at:
http://salessource.corp.global.level3.com/News/Pages/IR_Center_for_Sales.aspx
Please see “Customer Financial Presentation”
© 2014 Level 3 Communications, LLC. All Rights Reserved. Proprietary and Confidential.
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