Transcript Applications

Unified Multimedia Collaboration
Environments
aka VoIP and VoIP Applications
Charles Studt
Director of Product Management & Marketing
April 24, 2007
1
The Future of Communications
Today
Future
IP
PSTN




Hi, are you busy?

No.
I called your mobile, is this the
best way to reach you?

Ring my office next time.
I wanted to talk about our meeting
next week.

Can we chat later? That will be
a long conversation. Bye.
Wait, we just received a big order…






We just received a bg order.

I know, I’ll get started on it
right away.

I saw your IM for next week’s
meeting.
My calendar has blocked out a
time to discuss that later.
Context-aware
Session, not call-based
User-oriented
Multi-modal
2
The Future of Voice
Enterprise Social
Data
Networks
Web
Search
…
Signaling
Codec
IP
Voice 2.0
Device
Capabilities
TDM
Network
Capabilities
Context
Voice
Video
Text
Data
Preferences
Anonymity




Time
of Day
Caller ID Context
…
Standards-based, any-to-any connectivity
Seamless communications anywhere, any time, over any device
Communications sessions defined by user preferences, not
arbitrary network boundaries
Context and relevance embedded in communications
3
Agenda

Where are we today

What’s possible

How do we get there
What % of students subscribe to
your campus telecom service?
4
Telecom’s Historical Role
University Telecom Service
Students
Faculty
Staff
5
Today
VoIP
IM
Students
Students
Wireline
Faculty
SMS
Wireless
Email
Faculty
University
Telecom Service
Staff
Staff


Multiple, disparate networks
Varied communication formats
6
Today’s Environment
Services



5 digit calling
Caller ID
Voicemail



Call waiting
Call forwarding
…
Services

Voice

Video

Data
Network

Broadband throughout campus


Ethernet
WiFi
Your competition:
7
Your Challenge

Provide reliable and high-value communications
services to campus “customers”

Meet (and exceed) expectations of increasingly
sophisticated users

Connect increasingly isolated communities



Knowledge exchange
Collaboration
Emergency services
8
Agenda

Where are we today

What’s possible

How do we get there
Who offers:
voice?
data?
video?
Who offers services beyond
“triple play” bundle?
9
Mobility

SMS




WiFi



Media exchange
Community collaboration/notification
Public safety
VoWiFi
Campus PBX extension
Cellular



Dual mode – VoWiFi, FMC
University client
MVNO
10
SMS Demo
U2.IWillFollow
content
title
publisher/
Artist
Voice Intro
owner
U2.IWillFollow
Song
U2.IWillFollow_01
Song
U2.IWillFollow_02
U2
Voice Intro
Comment #1
Song
Song
U2.IWillFollow_03
Voice Intro
Comment #1
Comment #2
Song
U2.IWillFollow_04
Voice Intro
Comment #1
Comment #2
Comment #3
Song
11
Collaboration & Knowledge Exchange

Conferencing




SMS/Mobile
VoIP/virtual meeting room
Video
Collaboration



Widgets– context & relevance
Data integration
Consolidated identity/
unified messaging & calling
12
Agenda

Where are we today

What’s possible

How do we get there
Who operates telecom services
in-house? (On-site PBX, etc.)
Who outsources one or more
components of their telecom
service?
13
Path to the Future
1. Determine your focus

Consider your mission and core competencies

Do you want to be a network operator, an IT shop, or
an application developer?

Offload non-critical operations for greater efficiency
14
Path to the Future
2. Connect user “islands”

IP is the common denominator, but…

Interoperability is not guaranteed
 Media encoding
 Session creation/management

Consolidated user identity is critical
 Comprehensive mapping of communication devices and
networks (data store of record)
 User preferences and availability
 ENUM is the solution
15
Sample ENUM Query
Input
Output
h323:
E.164 TN
NAPTR Record
+16505259200
0.0.2.9.5.2.5.0.5.6.1.e164.arpa
NAPTR 10 100 "u" "E2U+sip"
"!^.*$!sip:[email protected]!"
mailto:
Telephone number in, IP out
16
Consolidating User Identity
ENUM provides…

A universal addressing scheme for IP

Foundation for enhanced services
VoIP
Wireless
ENUM
Email
Wireline
IM
17
Path to the Future
3. Build communications development
environment

No “killer” application, only the “killer” environment

Flexibility and rapid innovation are critical

Search out partners and vendors that accelerate your
innovation
 Complete solution offer (application/connectivity/transport)
 Hosted environment to reduce risk
 Community leverage
 Commercial experience and feature set
18
Network Evolution
Legacy Networks
Next-Gen Networks
Applications
Data App n
Value
Voice
Transition has
already started
Signaling/
Session
Control
Transport




Vertically integrated
Monolithic
Discrete, specialized networks
Network defines the service




Disaggregation & horizontal
specialization
Abstracted network infrastructure
Commoditization of transport
Application developer defines the
service
19


Core Application Services – Reusable
service building blocks provide
abstracted access to core services
required for application setup and
call completion
Registry & Transport– Eliminates
PSTN transport and maps legacy to
IP end point domains (DIDs, cross
connect, media conversion, etc.)
Applications
Mobile Client
Core Application
Services
Call
Control
API
Desktop Client
SMS/MMS Web/Data
API
API
Location/
Presence
API
ENUM/LNP
Registry
Transport
Community
Application
Community
Application
Enhanced 411/
Virtual Assistant
Applications – “Plug and play”
applications easily extend basic VoIP
feature set
Positional Voice/
Conferencing

Screen Pop/
Web Integration
Consolidated environment for the
creation of enhanced
communications applications
Click to Call
VoIP Applications Environment
Signaling Interworking
TDM/IP Transport
CODEC Translation
20
Questions?
VoEX enables the future of communications.

VoEX Open
Communications Platform
Charles Studt
[email protected]
+1.650.235.8512



Global voice network
World’s largest ENUM registry
Applications development
environment
VoEX, Inc.
950 Tower Lane
Foster City, CA 94404
www.voex.com
21