Transcript Addendum A - NPTF Principles

NETWORK PLANNING
TASK FORCE
“SUMMER FOCUS GROUP SESSION”
August 2, 2004
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MEETING SCHEDULE – FY ‘05
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Summer Focus Groups
■ July 19
■ August 2
□ August 16
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Fall Meetings
□ September 20
□ October 04
□ October 18
□ November 01
□ November 15
□ November 29
□ December 6
Review Current Status
Operational Discussions
Strategic Discussions
Strategic Discussions
Strategic Discussions
Strategic Discussions
Consensus/Prioritization/Rate Setting
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NPTF FALL ’05 MEMBERS
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Mary Alice Annecharico / Rod
MacNeil, SOM
Robin Beck, ISC
Chris Bradie/Dave Carrol, Business
Services
Chris Field, GPSA (student)
Cathy DiBonaventura, School of
Design
Geoff Filinuk, ISC
Bonnie Gibson, Office of Provost
Roy Heinz / John Keane, Library
John Irwin, GSE
Marilyn Jost, ISC
Deke Kassabian / Melissa Muth, ISC
Doug Berger/ Manuel Pena,
Housing and Conference Services
Robert Helfman, Budget Mgmt.
Analysis
Dominic Pasqualino, OAC
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Kayann McDonnell, Law
Donna Milici, Nursing
Dave Millar, ISC
Michael Palladino, ISC (Chair)
Dan Shapiro, Dental
Mary Spada, VPUL
Marilyn Spicer, College Houses
Steve Stines / Jeff Linso, Div. of
Finance
James Kaylor, CCEB
Ira Winston / Helen Anderson,
SEAS, SAS, School of Design
Mark Aseltine/ Mike Lazenka, ISC
Eric Snyder*, Vet School
Brian Doherty*/John Yates*, SAS
Richard Cardona*, Annenberg
Dan Margolis, SEAS(student)
David Seidell, Wharton
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* New Members
NPTF Agenda
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Review of FY 2005 – 2009 budget
assumptions
Additional customer feedback/discussions
Process
Operational
Customer Service
Strategic
Informational
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NPTF Revised Principles
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Many Penn investments and operations are dependent
upon the viability, accessibility and security of the
Network. ISC maintains close alignment with University
academic, research and business strategies.
Customers and ISC work as partners when making
decisions, insuring flexibility to accommodate business
needs and changing technologies. Using a continuous
process improvement approach, we seek maximum costeffectiveness and a high degree of customer satisfaction.
Customers and ISC are proactive in identifying strategic
directions and emerging technologies and encourage the
retirement of obsolete services and systems to insure
that we remain competitive with our peers and industry.
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NPTF Revised Principles (Funding Model)
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The costs are visible for data, voice and video services
and their associated components, showing a 5-year view
of budgets and assumptions. Aggregate service rate
increases are targeted at 0-3% maximum yearly,
determined in conjunction with the NPTF.
The funding model is rational from both a customer and
ISC perspective and is measurable in terms that are
meaningful to the customer.
All operating expenses (business continuity, planning,
support, security) are included in the model.
The model is demand-based.
The model remains simple in order to minimize overhead
costs and to allow for easy budgeting and discussion. 6
Planning Assumptions
(FY 2005-09 )
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Security concerns are a top priority as various viruses, worms, etc.
have reduced Penn’s productivity levels. These concerns have
constituted a significant portion of the Fall NPTF discussions.
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ISC will provide one-time funding to support these critical security issues in FY ‘04.
ISC received supplemental security funding for students from various sources.
5 year phase-out of allocated monies ($2.317M) to occur from
FY2003-07.
Telecommunications surplus, operating efficiencies and increased
costs to offset allocated cost phase out.
Aggregate PennNet, Telecommunications and Video service rate
increases projected at 0-3% maximum yearly, determined in
conjunction with NPTF.
N&T total expense budget increases from $22M in FY ’02 to only
$23.4M in FY ’09, an average increase of only 1% per year
Excellent bandwidth management techniques combined with a good
Internet strategy have eased the pressure on developing tiered
network connectivity options. However, this will continue to be
explored and evaluated as the need/opportunity arises.
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Planning Assumptions
(Continued)
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Wireless is a strategic technology for Penn.
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Authentication is run by ISC for the wired network. It is important to have
public wireless connectivity.
ISC will provide one-time funding to support centralized wireless
authentication.
Schools to provide MAC address to PennKey authentication conversion
costs.
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There is no ongoing cost increases necessary for FY ‘05 and FY ‘06.
It is important to have public IP addresses subsidized by the CSF.
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Total subsidized IPs estimated between 500-1000.
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Wireless support costs need to be part of the service delivery.
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Planning Assumptions
(Continued)
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Separate SLAs for College Houses and Greeknet for maintenance and
bandwidth.
FY2005-09 budget assumes Next Generation PennNet project averages
$590k/year, down from original $837k/year. Funding source is
Telecommunications surplus.
No rate increases for existing Telecommunications and Video services in
’05, except PVN. www.net.isc.upenn.edu/rates
For FY2005 College House students will continue to be billed indirectly as
part of housing fees for baseline PennNet and Penn Video Network
services.
Building entrance and router equipment are on a four-year replacement
cycle.
Closet electronics and network servers are on a three-year replacement
cycle.
N&T will run a fiscally self-sufficient GigaPoP (MAGPI) and break even in
FY ’04 and beyond. Revenue and expense were over $900K in FY ‘04.
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Planning Assumptions
(Continued)
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The CSF will subsidize approximately 850 wired, public lab connections that
have computers attached in FY2005.
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The growth rate in IP addresses from the schools/centers is projected to
increase by 1200 per year from FY2005-09.(Needs to be confirmed)
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The growth rate in ISC managed wallplates from schools/centers is
projected to increase by 800 per year from FY 2005 - 09. (Needs to be
confirmed)
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To retain and recruit appropriate N&T IT staff, 3% compensation has been
budgeted to include annual performance increases, equity increases,
bonuses, promotions and reclassifications from FY2005 – 09. (2% in FY
2005 and FY 2006)
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In FY2005 a 53% overhead rate was projected to cover costs of benefits,
rent, training, computers, telephones, etc.
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The NOC will not be physically staffed (7x24x365) through FY2009. It will
continue to operate from 6 AM – 11 PM, M-F with the rest of the week
covered by technical staff on beepers.
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CUSTOMER FEEDBACK/
DISCUSSIONS
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