Transcript Agenda

Network Planning Task Force
“Consensus Building: Preliminary
Rate Setting”
11/29/2004
1
NPTF FALL ’05 MEMBERS
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Mary Alice Annecharico / Rod MacNeil,
SOM
Robin Beck, ISC
Chris Bradie/Dave Carrol, Business
Services
Cathy DiBonaventura, School of Design
Geoff Filinuk, ISC
Bonnie Gibson, Office of Provost
Roy Heinz / John Keane/ Grover
McKenzie , Library
John Irwin, GSE
Marilyn Jost, ISC
Deke Kassabian / Melissa Muth, ISC
Doug Berger/ Manuel Pena, Housing
and Conference Services
Mike Weaver, Budget Mgmt. Analysis
Dominic Pasqualino, OAC
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11/29/2004
Kayann McDonnell, Law
Donna Milici, Nursing
Dave Millar, ISC
Michael Palladino, ISC (Chair)
Dan Shapiro, Dental
Mary Spada, VPUL
Marilyn Spicer, College Houses
Steve Stines / Jeff Linso, Div. of
Finance
Andrew Selden*, PCBI
Ira Winston / Helen Anderson, SEAS,
SAS, School of Design
Mark Aseltine/ Mike Lazenka, ISC
Eric Snyder*, Vet School
Brian Doherty*/John Yates*, SAS
Richard Cardona*, Annenberg
David Seidell, Wharton
James Kaylor, CCEB
* New Members in FY’05
2
MEETING SCHEDULE – FY ‘05
■ Summer Focus Groups
■ July 19
■ August 2
■ August 16
■ Fall Meetings
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11/29/2004
September 20
October 18
November 01
November 15
November 29
December 6
Operational Briefing (Non-financial)
Strategic Discussions (Security)
Operational Discussions
Strategic Discussions
Financial Discussions
Consensus/Prioritization/Rate Setting
3
NPTF FY ’05 Progress to Date
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Challenged and reaffirmed NPTF process.
Refreshed NPTF principles.
Updated FY ’05 – ’09 planning assumptions.
Prepared 5 year N&T budget. (Summer Submission)
Held 3 summer focus groups and many 1-1 meetings
with schools/center computing directors to gather
customer feedback.
Set the Fall Agenda.
Operational Briefing
Security Briefing
Strategic Discussions
11/29/2004
4
Today’s Agenda
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Discuss revised assumptions
Share cost-cutting measures
Show N&T 5-year cash flow
Show draft FY ‘06 rates
Discussions and voting on new initiatives
Preliminary rate setting
11/29/2004
5
Budget Assumptions
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Security concerns continue to be a high priority as
various viruses, worms, etc. have reduced Penn’s
productivity levels. However no new monies are being
requested for FY ’06.
5 year phase-out of allocated monies ($2.317M) to
occur from FY2003-07.
Telecommunications surplus, operating efficiencies and
increased costs to offset allocated cost phase out.
Aggregate PennNet, Telecommunications and Video
service rate increases projected at 1-2% maximum
yearly, determined in conjunction with NPTF.
11/29/2004
6
Budget Assumptions (Continued)
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Excellent bandwidth management techniques combined
with a good Internet strategy have eased the pressure
on developing tiered network connectivity options.
However, this will continue to be explored and evaluated
as the need/opportunity arises.
Separate SLAs for College Houses and Greeknet for
maintenance and bandwidth.
FY2006-09 budget assumes Next Generation PennNet
project averages $590k/year. Funding source is
Telecommunications surplus.
11/29/2004
7
Budget Assumptions (Continued)
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No rate increases for existing Telecommunications services.
Some Video service rate increase in ’06.
www.net.isc.upenn.edu/rates
For FY2006 College House students will continue to be billed
indirectly as part of housing fees for baseline PennNet and Penn
Video Network services.
Building entrance and router equipment are on a four-year
replacement cycle.
Closet electronics and network servers are on a three-year
replacement cycle.
Penn will continue to operate MAGPI, the Internet2 gigaPop
with primary purpose to help lower Penn’s I2 and Internet costs
and position for Penn’s likely need in the future for the National
Lambda Rail (Internet3?).
11/29/2004
8
Budget Assumptions (Continued)
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The growth rate in IP addresses from the schools/centers is
projected to increase by 1000 per year from FY2005-09.
ISC managed wallplates projected growth at 1000 new per year.
The CSF will subsidize approximately 816 wired, public lab
connections that have computers attached in FY2005. NPTF to
decide for FY ’06.
The CSF will subsidize approximately 900 wireless public IP
connections in FY’05. NPTF to decide for FY’06.
The NPTF to decide if we should do a school-based IP wireless
subsidy for FY’ 05 and FY ’06.
11/29/2004
9
Subsidized Wired IP Addresses
SCHOOL/CENTER
SAS
NURSING
SEAS
SCHOOL OF DESIGN
MEDICINE
LIBRARY
COLLEGE HOUSES/ACADEMIC SRVCS
ISC
ISC
TOTAL
11/29/2004
TYPE
NUMBER
PUBLIC
114
PUBLIC
32
PUBLIC
118
PUBLIC
2
PUBLIC
1
PUBLIC
169
PUBLIC
246
PUBLIC
5
CENTRAL POOL CLASSROOM
129
816
10
Subsidized Wireless IP Adresses
(Public)
Building
DHCP range
U-S quare (1 AP in GRT CRC)
Museum Library
LUW
JS N-Biomed Lib
HRN
Houston-Hall
HNW (Harnwell)
HIL
Furness-wireless - 1 AP is on 4th
128.91.24.33- 128.91.24.62
128.91.27.11- 128.91.27.62
128.91.58.76- 128.91.58.126
128.91.27.76- 128.91.27.126
165.123.93.11- 165.123.93.107
128.91.25.51- 128.91.25.100
128.91.24.95- 128.91.24.126
128.91.24.191- 128.91.24.254
floor conference room outside
library area
College-green-wireless
Bookstore-wireless
HRS -Wireless
VPL Wireless
Totals
11/29/2004
128.91.26.139- 128.91.26.190
128.91.25.161- 128.91.25.235
128.91.26.11- 128.91.26.50
165.123.95.11- 165.123.95.107
128.91.128.40- 128.91.128.254
# of Ip
Addresses
30
52
51
51
97
50
32
64
52
75
40
97
150 – DHCP
65 - Static
906
Domain (new)
# of APs
wireless-pennnet.upenn.edu
wireless-pennnet.upenn.edu
wireless-pennnet.upenn.edu
wireless-pennnet.upenn.edu
wireless-pennnet.upenn.edu
wireless-pennnet.upenn.edu
wireless-pennnet.upenn.edu
wireless-pennnet.upenn.edu
3
1
1
3
5
4
1
4
wireless-pennnet.upenn.edu
wireless-pennnet.upenn.edu
wireless-pennnet.upenn.edu
wireless-pennnet.upenn.edu
6
3
1
2
wireless-pennnet.upenn.edu
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11
Subsidized Wireless IP Adresses
(School-based)
Building
SFR-VPUL
M EY
M EL
LCT-3601-Locust
DHCP range
128.91.134.12- 128.91.134.21
128.91.28.11- 128.91.28.62
128.91.59.150- 128.91.59.210
128.91.59.11- 128.91.59.20
# of Ip
Addresses
10
52
9
10
20
Domain (new)
# of APs
wlan.vpul.upenn.edu
wlan.design.upenn.edu
wlan.ora.upenn.edu
wlan.vpul.upenn.edu
1
1
3
1
wlan.ssw.upenn.edu
1
5
25
34
Castor-wireless
128.91.26.75- 128.91.26.94
3401- Wireless
HNT-Wireless
165.123.94.21- 165.123.94.80
128.91.92.61- 128.91.93.254
275
wlan.isc-net.upenn.edu
wlan.wharton.upenn.edu
SDH-Wireless
-SDH(22)
-VAN(6)
-SCC(2)
-LFR(1)
-MCN(1)
-CPN(2)
128.91.80.254- 128.91.81.72
75
wlan.wharton.upenn.edu
60
51
LSW (Kelly Writer’s House)
GEB
EVN
PIN
GYM
Law-Wireless
Totals
11/29/2004
128.91.58.140- 128.91.58.190
128.91.27.145- 128.91.27.195
128.91.61.30- 128.91.61.55
128.91.26.203 128.91.26.214
128.91.138.11- 128.91.138.50
130.91.208.61-130.91.209.174
51
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12
20
370
1041
wlan.lsw.greeknet.group.upenn.edu
1
wlan.gse.upenn.edu
8
wlan.dental.upenn.edu
7 (1AP in lib)
wlan.vpul.upenn.edu
2
Wlan.dria.upenn.edu
2
wlan.law.upenn.edu
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12
Budget Assumptions (Continued)
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To retain and recruit appropriate N&T IT staff, 3%
compensation has been budgeted to include annual
performance increases, equity increases, bonuses,
promotions and reclassifications from FY2005 - 09.
In FY2005 a 53% overhead rate was projected to
cover costs of benefits, rent, training, computers,
telephones, etc. Our FY’06 overhead rate is projected
at 51.8%, despite an increase in the benefit rate.
The NOC will not be physically staffed (7x24x365)
through FY2009. It will continue to operate from 6 AM
– 11 PM, M-F with the rest of the week covered by
technical staff on beepers.
N&T total expense budget increases from $22M in FY
’02 to only $23.5M in FY ’09. (< 1%/year)
11/29/2004
13
N&T Overhead Cost Breakdown
FY2006
Rent
Travel/Conf fee/training
Computer equipment/supplies
Furniture/Facilites/Misc
Office supplies/Books/subscriptions
Copying/printing/mail services
Cell phones/pagers
Telephone/PennNet charges
Remote Access
Misc. Expenses
$
$
$
$
$
$
$
$
$
$
FY'06
395,000
230,000
140,000
40,000
27,000
32,000
50,000
75,000
25,000
26,500
Expense Subtotal
Total Salary
Employee Benefit Rate
Total OH rate
$
$
1,040,500
5,843,000
11/29/2004
% of OH
6.8%
3.9%
2.4%
0.7%
0.5%
0.5%
0.9%
1.3%
0.4%
0.5%
17.8%
34.0%
51.80%
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FY’05 N&T Cost-Cutting Measures
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Dropping 2 full-time contractors in FY ‘05.
Dropping 4 part-time contractors in FY ‘05.
Lowering voice systems expenses by $100k in FY ‘05.
Outsourcing some job functions.
Insourcing some job functions.
Many internal organizational changes.
Many contract re-negotiations.
11/29/2004
15
N&T Financial Information
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Five-year cash flow
N&T FY2006 projected revenue
Telecommunications Revenue
Wallplate rates
Wireless AP rates
General information
Central Service Fee
11/29/2004
16
Projected N&T 5-Year Cash Flow
FY'07 Budget
9,240,000
5,500,000
1,100,000
2,975,000
775,000
1,300,000
20,890,000
FY'08 Budget
9,240,000
$
5,700,000
$
1,100,000
$
3,220,000
$
825,000
$
1,400,000
$
$ 21,485,000
FY'09 Budget
9,240,000
$
5,950,000
$
1,100,000
$
3,620,000
$
875,000
$
1,500,000
$
$ 22,285,000
DIRECT CHARGES
TELECOMMUNICATIONS
CENTRAL SERVICE FEES
NETWORK INSTALLATIONS/PROJECTS
WALLPLATE CONNECTIONS
EMAIL, WEB HOSTING, VIDEO
MAGPI SERVICES
SUBTOTAL DIRECT CHARGES
$
$
$
$
$
$
$
FY'05 Budget
9,440,000
4,975,000
1,100,000
2,820,000
665,000
1,100,000
20,100,000
$
$
$
$
$
$
$
FY'06 Budget
9,340,000
5,275,000
1,100,000
2,830,000
725,000
1,200,000
20,470,000
$
$
$
$
$
$
$
ALLOCATED COSTS
NEXT GENERATION PENNNET
NETWORK ENGINEERING/SERVICES
INTERNET2
SUBTOTAL ALLOCATED COSTS
$
$
$
$
337,000
591,000
928,000
$
$
$
$
465,000
465,000
$
$
$
$
GENERAL FEE
PENN VIDEO NETWORK
SUBTOTAL GENERAL FEE
$
$
590,000 $
590,000 $
601,000 $
601,000 $
613,000 $
613,000 $
625,000 $
625,000 $
638,000
638,000
TOTAL INCOME
TOTAL EXPENSE
$
$
21,618,000 $
21,651,000 $
21,536,000 $
21,623,000 $
21,503,000 $
21,413,000 $
22,110,000 $
22,004,000 $
22,923,000
22,999,000
Cumulative (Surplus) / Deficit
$
33,000 $
120,000 $
30,000 $
(76,000) $
11/29/2004
-
$
$
$
$
-
-
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FY2006 Total Revenue
4%
6%
TELECOM LINES
VOICEMAIL
22%
14%
ALLOCATION
LONG DISTANCE CALLING
4%
5%
TELECOM INSTALLATIONS
CENTRAL SERVICE FEES
7%
NETWORK INSTALLATIONS
WALLPLATE CONNECTIONS
9%
26%
3%
11/29/2004
EMAIL, WEB HOSTING, VIDEO
MAGPI SERVICES
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Telecommunications Projected
Revenue (FY2005)
Service
Equipment/lines
Voicemail
Allocation
Installation
Usage (LD/local)
Miscellaneous
Total
11/29/2004
Admin
$ 3,875,000
$ 795,000
$ 1,380,000
$ 800,000
$ 1,810,000
$ 113,000
$ 8,773,000
Student
$ 615,000
$ 25,000
$
$
$ 630,000
$ 35,000
$ 1,305,000
Total
$ 4,490,000
$ 820,000
$ 1,380,000
$ 800,000
$ 2,440,000
$ 148,000
$ 10,078,000
19
Telecommunications Projected
Revenue (FY2006)
Service
Equipment/lines
Voicemail
Allocation
Installation
Usage (LD/local)
Miscellaneous
Total
11/29/2004
Admin
$ 3,975,000
$
795,000
$ 1,380,000
$
600,000
$ 1,750,000
$
100,000
$ 8,600,000
Student
$ 615,000
$
25,000
$
$
$ 200,000
$
$ 840,000
Total
$ 4,590,000
$
820,000
$ 1,380,000
$
600,000
$ 1,950,000
$
100,000
$ 9,440,000
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FY2006 Port Rental Expense
Breakdown (10baseT)
Elements
Costs (Annual)
Staff including overhead
$120,000
Equipment
$1,150,000
TOTAL
$1,270,000
Number Ports
35,000 ÷ 12 month
Monthly Rate
$3.02 per port
11/29/2004
21
FY2006 Connection Maintenance
Expense Breakdown (10baseT)
Elements
Costs (Annual)
Staff including overhead
(NOC, Net Management, second
shift, OT, beeper pay)
$1,065,000
Hardware/Software/Tools/
Maintenance Contracts
$205,000
TOTAL
$1,270,000
Number Ports
35,000 ÷ 12 month
Monthly Rate
$3.02 per port
11/29/2004
22
Lower 100 baseT Rates Effective
11/1/04
100 baseT (old)
100 baseT (new)
Central Service Fee
$10.43
$10.43
Wallplate Fee
$11.70
$ 6.03*
Bandwidth Surcharge $10.00
$10.00
Total
$26.46
$32.13
* Rate lowered by $5.67 per month.
11/29/2004
23
Wireless Costs: Access Point
Ongoing Costs FY ‘05
Per AP Support Costs
Description
Hardware Spares Inv.
AP Administration
Trouble Calls
Wireless Tools/Test
Equip.
Total Monthly Cost
Unit Costs
Comments
$10.97
15% of Hardware costs typical.
$6.25
Config, access, and SW Upgrade Mgmt. 1hr per year)
$10.83
1 hr Sr. Net specialist & 1 hr NOC Specialist per year
$2.42
Wireless LAN Tools & Support Contracts(~$4500 per
year)
$30.47
Assumptions
■ Maintenance Fees are per AP Device in each wireless LAN
■ Central service fees are billed per IP address in use on the wireless LAN
■ Does not include a 10/100Base-T or vLAN port connectivity charge to PennNet
■ 100Base-T port will be charged at 10Base-T Rate due to 11mb limit
11/29/2004
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FY2005 Projected CSF Baseline
Expenses (Fall, 2003 data)
FY'05 updated Nov. 2004
CSF BUNDLE OF SERVICES
CAMPUS BACKBONE INFRASTRUCTURE
INTERNET/ BAND. MANG./ DIF BILING DEV/NETWORK SECURITY
INTERNET2
NOC/NETWORK MANAGEMENT/EXT HOURS
FIBER AND CABLE MANAGEMENT
WWW
INFRASTRUCTURE SOFTWARE SERVICES
NETNEWS
MAIL RELAY, LISTSERV, DIRECTORY
CENTRALIZED WIRELESS AUTH/R&D
Computer H/S, OS
Main, Licenses
$
972,500
$
1,141,500
$
223,397
$
57,910
$
97,910
$
71,530
$
91,795
$
27,119
$
46,777
$
139,000
PENN COMMUNITY
TSS WIRELESS SUPPORT
SECURITY TOOLS, EDUCATION & RESPONSE
TOTAL
$
$
ISC Sttaff
$ 520,106
$ 247,686
$ 118,786
$ 470,207
$ 152,302
$ 175,000
$ 137,442
$
$ 120,319
$ 20,000
$ 51,500
$ 20,000
$ 98,200
2,869,438 $ 2,131,548
Total
$
$
$
$
$
$
$
$
$
$
$
$
$
$
FY'05 PROJECTED AVG IP ADDRESSES
FY '05 RATE
11/29/2004
$
1,492,606
1,389,186
342,183
528,117
250,212
246,530
229,237
27,119
167,096
159,000
51,500
20,000
98,200
5,000,986
39,967
10.43
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CSF Details
■ Campus Backbone
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Building Entrance Equipment
Routers
Building Redundancy
Next Generation Fiber
NGP/NAPs (currently subsidized by Telecom budget $590K/year)
■ Mail Relay, Listserv, Directory
■ New NISC & NOC
■ Upgraded Listserv
■ Classlists
■ Centralized wireless authentication
■ Netman
■ PUMA
■ 802.1X
11/29/2004
26
CSF Details (contd.)
■ Fiber and Cable Management
■ CAD drawings
■ Databases
■ Coordination with Facilities
■ WWW (Akamai)
■ DR
■ Peak Load
■ Infrastructure and Software Services
■
■
■
■
DNS
DHCP
Radius
PennNames
■ Internet2
■ DWDM
11/29/2004
27
CSF Details (contd.)
■ Internet
■
■
■
■
■
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Bandwidth Management
Differential Billing Development
Intrusion Detection
Net Flow
DWDM
Network Security
■
■
■
■
PUMA
Arbor
SALT
Extended Hours
■ NOC/Network Management
■ Emerging Technology/Strategies
■ VoIP
■ Mobile Computing
■ Video
11/29/2004
28
FY2006 Projected CSF Rates
FY'06 PROJECTED
CSF BUNDLE OF SERVICES (BASELINE)
CAMPUS BACKBONE INFRASTRUCTURE
INTERNET/ BAND. MANG./ DIF BILING DEV/NET SECURITY
INTERNET2
NOC/NETWORK MANAGEMENT/EXT HOURS
FIBER AND CABLE MANAGEMENT
WWW
INFRASTRUCTURE SOFTWARE SERVICES(NOC)
NETNEWS
MAIL RELAY, LISTSERV, DIRECTORY (NISC)
CENTRALIZED WIRELESS AUTH
Computer H/S, OS
Main, Licenses
$
975,000
$
849,000
$
208,380
$
189,155
$
40,000
$
92,000
$
117,000
$
22,701
$
52,000
$
-
PENN COMMUNITY BASELINE
TSS WIRELESS SUPPORT
SECURITY TOOLS, EDUCATION & RESPONSE
TOTAL
$
$
ISC Staff
$
$
$
$
$
$
$
$
$
$
$
$
$
2,545,236 $
548,290
413,953
100,121
334,132
202,022
195,681
195,910
68,707
186,176
222,061
51,500
20,000
98,200
2,636,753
Total
$
$
$
$
$
$
$
$
$
$
$
$
$
$
FY'06 PROJECTED AVG IP ADDRESSES
$
FY'06 DRAFT RATE
1. Y/N
2. Y/N
3. Y/N
PENN COMMUNITY ADDITIONAL (New )
PENNKEY SUPPORT (New )
PENN COMMUNITY "ALWAYS AVAILABLE" (New )
TOTAL
$
$
$
$
2,545,236 $
50,000
70,000
30,000
2,786,753
$
$
$
$
FY'06 PROJECTED AVG IP ADDRESSES
$
FY'06 DRAFT RATE
4. Y/N
5. Y/N
6. Y/N
SCHOOL-BASED WIRELESS IP SUBSIDY 20%
NEW
PUBLIC LAB SUBSIDY
IN BASELINE
PUBLIC WIRELESS IP SUBSIDY
IN BASELINE
11/29/2004
(- 240 IPs)
(+600 IPs)
(+1000 IPs)
new total
1,523,290
1,262,953
308,501
523,287
242,022
287,681
312,910
91,408
238,176
222,061
51,500
20,000
98,200
5,181,989
41,360
10.44
$
$
$
$
$
$
$
$
$
$
$
$
$
$
50,000
70,000
30,000
5,331,989
41,360
10.74
41,120 $
41,960 $
42,360 $
30,684
(126,233)
(33,682)
(4,830)
(8,190)
41,151
83,673
64,289
71,080
63,601
181,543
3.0%
10.81
10.59
10.49
3.6%
1.6%
1.0%
29
Next Steps
■
■
■
■
■
■
NPTF makes rate recommendations.
Finalize N&T FY ‘05 - FY ‘09 budgets.
Rate recommendations presented to Provost.
Final FY ‘06 rates established.
Rates sent to ABA in late December.
Rates published in Almanac in January.
11/29/2004
30