Transcript T-Link IP Alarm Communicator Training Seminar

T-Link IP Alarm Communicator
Training Seminar
Agenda
•Trend of Internet
•The Internet: What Is It?
How reliable is IP communications?
Different technologies for transmitting IP data
IP protocols UDP vs. TCP
Hubs versus Switches versus Routers
•Using IP for Alarm Signaling
Differentiate your service
Get benefits for your business
Maximize your profits
Target customers
•DSC T-Link Family Products
T-Link TL-150
T-Link TL-250
T-Link TL-300
Global Internet Penetration
•
The world average internet penetration is around 19% by September, 2007.
•
North America has the highest penetration at 70% by population, followed
with Australia (55%), Europe (42%) and Latin America (21%). ME. Asia and
Africa are below the average.
Source: Nielsen/NetRatings
Internet Penetration by Country
•
As of Q1 2007, 51% of US
households had a broadband
connection while Canada was at
62% according to the ITIF report.
•
South Korea leads the pack at
90%.
Source: Information Technology and Innovation Foundation (ITIF)
Internet Broadband Connection at Home in US
•
US broadband penetration grew to 85.91% among active Internet users in
October 2007.
•
Narrowband users connecting at 56Kbps or less now make up 14.09% of
active Internet users.
Internet Broadband Connection at Workplace in US
•
As of October 2007, 94.64% of US workers connected to the Internet with
broadband, 5.36% workers connect at 56Kbps or less.
Technology of High-Speed Lines in US
•
As of June 2006, cable Modem accounted for 44.1% of the whole highspeed lines in US, followed by ADSL (34.9%).
•
All other includes satellite, fixed wireless, mobile wireless and power line.
Source: FCC’s Reference Information Center
Trend of the Telecom - Landline Market in US
•
•
Landline subscribership is falling
US Landline Market
Broadband cutting into demand for second
lines for dial-up Internet access
240
230
220
210
200
190
180
US Subscribers Statistic
250,000,000
Landline
170
160
Mobile
150
High-Speed
140
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
217,418,404
200,000,000
191,206,106
Landline Subscribers (Millions)
185,259,883
172,031,909
150,000,000
Source: Telecommunication Industry Association (TIA)
147,623,734
100,000,000
90,643,058
64,614,270
50,000,000
22,995,444
4,106,918
0
2000
2001
2002
Source: FCC, Reference Information Center
2003
Landline Revenue ($ Billions)
2004
2005
2006
Broadband Subscribers in US
•
US led all OECD countries surveyed with over 66.2 million subscribers on
broadband as of June 2007.
Source: OECD
The Internet What Is It?
•The Internet is a global collection of networks big and small
•These networks connect together in many different ways to form the
single entity known as the Internet
•Since its beginning in 1969, the Internet has grown from four host
computer systems to tens of millions
•The Internet is public and monitored and maintained in many different
ways
•The Internet Society, a non-profit group established in 1992, oversees the
formations of the polices and protocols that define how we use and interact
with the Internet
How Reliable is IP Communications?
•IP communications are very reliable
•IP communications can occur over the Internet or over a WAN
•Communications over a WAN are as reliable as the network
•When communicating over the Internet multiple paths are available from
the transmitting point to the receiving point
Different Technologies for Transmitting IP Data
There are many different broadband technologies that allow us to transmit IP data
from one location to another using the Internet and the methods and means are
increasing as is the speed that the data can be transferred. Here are some
methods.
Cable:
Different Technologies for Transmitting IP Data
xDSL:
ADSL works by splitting the phone
line into two frequency ranges. The
frequencies below 4kHz are
reserved for voice, and the range
above that is used for data
Different Technologies for Transmitting IP Data
Two-Way Satellite:
A signal is sent from a dish mounted at your site to a satellite in orbit
around the Earth this is then bounced down to a ground station connected
to the Internet.
Different Technologies for Transmitting IP Data
Microwave:
A signal is sent from an antenna mounted at your site to an antenna
located at the provider site which is connected to the Internet. Microwave
requires a direct line of site.
Different Technologies for Transmitting IP Data
WiMax / Wi-Fi:
IP Protocols UDP vs. TCP
What is the difference?
UDP: User Datagram Protocol
TCP: Transmission Control Protocol
• Connectionless
• Connection oriented
• Delivery guaranteed by the application • Delivery guaranteed by the network
• Less bandwidth
• Higher bandwidth
• Requires NAT/PAT support
• Requires NAT to establish connection
IP Protocols UDP vs. TCP
Connectionless: What is the difference?
TCP
UDP
• Single data packets
• Denial Of Service Attacks not affected
• Support more accounts
• Multiple packets to establish the
connection
• Denial of Service Attacks can be a
problem
• Support fewer accounts
Start
Start
Panel
Packet Transmission
Receiver
Stop
3 Way
Handshake
Packet Transmission
Confirmed
Termination
Stop
IP Protocols UDP vs. TCP
Delivery: What is the difference?
UDP
TCP
• Application is responsible for the
delivery and acknowledgements
• Network is responsible for the delivery
and acknowledgements
• Less overhead on the network
• More network overhead needed
• NAT/PAT responsible for all routing
• Connection responsible for routing
IP Protocols UDP vs. TCP
Bandwidth: What is the difference?
UDP
Data Packet Send
Data Packet Acknowledge
TCP
Handshake Step 1
Handshake Step 2
Handshake Step 3
Data Packet Send
Data Packet Acknowledge
Termination Step 1
Termination Step 2
Termination Step 3
Termination Step 4
Hubs Versus Switches Versus Routers
•Hub – A Hub is a retransmission device. When a data packet is presented to a
hub it is retransmitted to all other connected devices. Because the data packet is
retransmitted to all ports the total available bandwidth is shared between all
devices.
•Switch – A Switch is similar to a hub except a switch has circuitry and software
that allows the switch to “learn” and remember all devices connected to it. When
a data packet is presented to it, the switch will know which physical port to
retransmit the data to. This allows for a greater bandwidth to be achieved.
•Router – A Router or Gateway allows multiple networks to be connected together.
Routers are programmable, can provide firewall protection, and Network Address
Translation (NAT). Data between local computers are kept internal by examining
the Subnet Mask address of each device .
Configuration of Routers
•Port Forwarding – Port Forwarding allows a user to take one or more specific
ports that a device uses to talk and only allows traffic to be sent to one specific IP
address. This allows an external data packet to be sent to one specific device
without affecting the security of the overall network.
Common Residential Routers
•Belkin
Common Residential Routers
•Belkin
Using POTS for Alarming Signaling
• The traditional method for alarm communication
• Delay for the handshake
• High cost of the dedicated phone line
• Must be wired for line seizure
• Difficult/Expensive to implement the supervision
• No Encryption over POTS
Using IP for Alarm Signaling
You can successfully differentiate your service by using DSC
T-Link IP alarm communicator
•
Safe
 Back-up communication
 Supervison
 Encryption: Uses IP protocols to send information (TCP-IP, UDP, etc)
•
Cost effective
 Get rid of the phone line (primary)
 Use existing Internet network (primary or back-up)
•
Fast
 IP transmission: 2 seconds maximum from transmitter to receiver.
 POTS transmission: 15 seconds for fast format; 30 seconds for pulse format
 Panel remote program (IP VS. POTS)
•
Reliable
 Redundant communication ensures reliability
 Enterprise networks are professionally administered and rival phone line stability
•
Flexible
 Offer an alternative way for communication when no traditional phone line is
present.
 Work with most broadband networks
Get benefits for Your business
The DSC T-Link IP alarm communicator can save your customer and
your business millions of dollars by providing inexpensive, reliable
alarm transmission and account monitoring services.
•
Save more money for your customers
•
Save more money for your business
•
Get more accounts and recurring revenues for your business
 Eliminate dedicated phone lines for alarm monitoring
 Save on insurance premiums & deductibles
 Use your existing broadband Internet infrastructure
 Save the cost of the technical support by using remote programming effectively



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Provide back-up communication service
Provide supervision service
Provide remote program/management service
Provide fast emergency response service
Target Market
• Financial Institutions
– Bank, Money Exchange Station, etc.
• Educational Institutions
– School, University, Research Lab, Library, etc.
• Retail Stores
– Grocery Store, Pharmacy Store, Convenience Store, etc.
• Government
• Residential
DSC T-Link Family
Core products in the T-Link family are the TL300 and TL250
• The TL300 is a universal IP communicator that is compatible with
most control panels that communicate using Contact ID
• The TL250 is compatible with DSC control panels and brings the
added advantage of remote programming of the control panel over
the Internet
– PowerSeries™ (version 3.24 and higher)
– MAXSYS® (version 3.31 and higher)
• The TL150 is compatible with DSC control panels and is designed
for use in closed networks
– All PowerSeries™ Control Panels
DSC T-Link TL-150
•Supports all PowerSeries panels
•Compact footprint enables mounting within alarm panel cabinet
•Homeowners can arm/disarm their security system and view the status of zones
through a webpage on their home computer
•Instant, always-on IP communication
•Supervision of both network and KeyBus connections
•128-bit AES encryption (NIST approved)
•Low network bandwidth usage
•Compatible with 10/100BaseT networks
TL-150 Installer Programming Webpage
TL-150 Configuration Webpage
DSC T-Link TL-250 & TL-300
• Power using 12V DC from external supply (panel Aux.)
• 10/100BaseT Ethernet
• Flash upgradeable memory
• Four N.C. input triggers
• Two PGM outputs
• PC-Link port for panel integration
• Serial RS-232 port
• KeyBus for PC5108 zone expander
• 3 IP addresses of Sur-Gard Receiver(s)
TL-250 Operation Modes
• PC-Link Panel integration with PowerSeries and Maxsys
• Stand alone operation up to 12 programmable inputs
• Stand alone panel Bell Follower
TL-250 Encryption
• T-Link 250 uses AES Encryption when Enabled
• All information transmitted to receiver and TL-250
• AES (Advanced Encryption Standard)
• Encryption standard by the FIPS (Federal Information Processing
Standard) and NIST (National Institute of Standards and
Technology)
• Replacement of the old encryption standard DES
• UL AA High-Line Security
• ULC Level-4 (polling and hardware substitution detection)
TL-250 Network Requirements
• Network 10/100BaseT or 100BaseT only networks
• All IP addresses used for T-Link or DLS can be Static or Dynamic
• All IP addresses used for receivers “DRL3 IP” components must be
Static IP Addresses
• Any routers, hubs or gateways must support TCP/IP and UDP protocols.
• All Ports being used for T-LINK communications must be available 100%
for the T-LINK and should not be shared by any other applications. If the
default T-LINK ports are in use, please select unused open ports
The T-Link TL250 on the Network
MAXSYS
Router
Router
VPN
Internet
TL250
WAN
Intranet
TL250
Router
PowerSeries
Central Station
System
Administrator
TL-250 Programming Options
• Keypad Programming
PC-Link
• Remote Over Network
10/100BT
Router
Gateway
10/100BT
Internet/LAN/WAN
ISP
Firewall
ISP
T-Link Programming Console
TL-250 Configuration Options
•
T-LINK IP Address
•
T-LINK Programmable Output #1
•
T-LINK Subnet Mask
•
Supervision Enable
•
Primary Receiver IP Address
•
E-Mail Address 1
•
Primary Receiver Gateway IP Address
•
E-Mail Address 2
•
Secondary Receiver IP Address
•
SMTP Server
•
Secondary Receiver Gateway IP Address
•
Email Account
•
Receiver 3 IP Address
•
Email Password
•
Receiver 3 Gateway IP Address
•
Receiver Encryption Password Rx1
•
Receiver Local Port
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Receiver Encryption Password Rx2
•
Receiver Remote Port
•
DNS Server IP Address
•
DLS Port
•
T-LINK Account Code
•
SA Port
•
Reserved
•
Console Port
•
Installer Code
•
Digital Input 01-12 Definition
•
Fire On Time
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Digital Input 01-12 SIA Reporting Code
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Fire Off Time
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Digital Input 01-04 configuration: N.C. or
N.O.
•
Restoral Delay Time
•
Fire Pulse Count
•
T-LINK Trouble Reporting Rx1
•
T-LINK Trouble Reporting Rx2
Test your T-Link products
• http://www.dsc.com/iptesting/
TL-250 Listings
United States
• UL1610, UL864, UL1635 – Commercial
• UL1023, UL985, UL365, UL609 – Residential
• FCC Part 15
• CSFM
Canada
• ULC-S304, ULC-S527, ULC-C639 - Commercial
• ULC-S545, ULC-C1023 (Tx) – Residential
Europe
• EN50022 Class B - Digital Emissions
• EN50130-4:1995 - Electromagnetic Immunity
• EN60950 – Safety
Case Study
•
Country: Canada
•
Customer: LCBO (Liqueur Control Board of Ontario)
•
System:
 367 units of TL250
 367 units of PC1864 control panel + Keypad + Sensors
 1 unit of Sur-Gard System II Receiver
•
Application: Retail Store (Proprietary self monitoring)
•
Benefits:
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

Using existing Internet network for the alarm communication
Faster and more reliable alarm communication
Save on phone line charges & long distance calls
Monitor their own accounts
Save $240,000 per year
Case Study
•
Country: South Africa
•
Customer: XXX Bank
•
System:
 700 units of TL250
 700 units of PC1864 control panel + Keypad + Sensors
 1 unit of Sur-Gard System III Receiver
•
Application: Bank monitoring branches, safes and ATMs
•
Benefits:
 Use existing Internet network for the communication (phone line backup)
 Implement the supervision and encryption features to monitor high level of
security
 Use TL250 as the standalone system for the ATM
 Receive the alarm quicker so that they can dispatch quicker
 Redundant alarm communication to the second Sur-Gard Receiver
 Save $252,000 per year
Case Study
•
Country: Unite States of America
•
Customer: Los Angeles Unified School Board
•
System:
– 300+ units of TL250
– 300+ units of Maxsys 4020 and 5020 control panel
– 1 unit of Sur-Gard System III Receiver
•
Application: Campus/School
•
Benefits:
–
–
–
–
Use the existing Internet network for alarm communication
Save the money on the phone lines
Use DLS2002SA for the remote programming of user codes
Save $180,000 per year
Key Benefits of T-Link TL250/TL300
MORE RELIABLE PROTECTION FOR PEOPLE & PROPERTY
•
No security system phone line failure
•
T-Link from DSC detects failures with the
central station within 90 seconds.
•
Internet communications have multiple paths.
They instantly re-route security messages if
needed for continuous reliable protection
•
Events are received faster at the station so
response is quicker
Key Benefits of T-Link TL250/TL300
MORE CONTROL USING YOUR NETWORK
•
You use your existing network & system
administration software
•
Manage system, add users, delete users &
download events
•
Highly secure 128-bit AES encryption approved by
NIST for homeland security applications protects
you online
•
UL AA High-Line Security listed for commercial
burglary & fire
Additional Benefits
•
T-Link is the leading Internet and network product on the market and is the
recipient of key industry awards
•
T-Link sends very small 80 byte packets of information so there is no real
impact on the network
•
T-Link can be configured to operate as a stand-alone communicator for
existing third-party control equipment, e.g. ATMs can be monitored centrally
•
Built-in disaster recovery in the event that one IP address is not accessible
it can send a signal to a backup address at the central monitoring station
DSC T-Link IP Alarm Communicator
– Selling it is easy:
The ROI is easy to prove and the added
security is clearly evident
– DSC support is on hand:
Marketing materials are available to help
your salespeople explain the advantages of
T-Link.
– Installation generates revenue:
Recurring revenue is created because the
customer will pay additional fees for Internet
monitoring.
Questions?
SEMINAR SPECIALS
•
•
•
•
T-Link TL250:
T-Link TL300:
PC1864NKTL250:
PC1864NKCPTL250:
$ 140.00 USD
$ 185.00 USD
$ 200.00 USD
$ 200.00 USD
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