Transcript Infrastructure Operations

IT Infrastructure
Committee
Utah Valley University
Definition & Responsibility
Physical Infrastructure is the foundation
upon which IT, Telecom, and Media
Services reside.
This backbone of services encompasses all
fiber, cabling, terminations, pathways,
projection systems, physical facilities and
physical security, power and environmental
controls to IT equipment, and point-to-point
wireless.
Committee Scope
The Infrastructure Committee assesses,
researches, designs, and recommends a
state-of-the art physical infrastructure
that facilitates the transport of
information supporting the existing and
future technical needs of the UVU
Community.
Accomplishments (2009-2010)
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Losee Building (Student Service)
New Data Center
Upgraded PBX to new version of software
Finalized plan for campus security system
Redundant fiber path for core network
Remote phone switch in LA building
Murdock homes (Advancement Data Ctr., Alumni
Ctr., Marketing Bldg., and Web Dev. Bldg.)
ROTC House (400 West)
International House (400 West)
IT Infrastructure Committee
Organization
Eddie Sorensen
Advisor
Tom Branam
Tammy Taylor
Chair
Kurtis Olsen
TeleCom
Kevin Dent
ITS
Geoff Osborn
TeleCom
Travis Tasker
Media Services
Darvin Burgess
Telecom
Mike Lee
Facilities
Personnel
Tom Branam
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Asst Director (Telephone
Services)
 10 years experience
 10 years at UVU
 RCDD
Travis Tasker
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Chair
 31+ years experience
 15+ years at UVU
Kurtis Olsen
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Kevin Dent
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PBX Programmer
 8 years experience
 7 years at UVU
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Data Center Manager (ITS)
 17 years experience
 17 years at UVU
Darvin Burgess
Geoff Osborn
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Media Services
 12 years experience
 12 years at UVU
Lead Telephone Technician
 8 years experience
 7 years at UVU
Mike Lee
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Lead Architecture
 16 years
Life Cycle
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UPS / SWITCHES: 3-5 years
CABLE PLANT (Network): Up to 10 years
PBX / TELEPHONE SWITCH: Up to 15 years
SWOT Analysis
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STRENGTHS
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People/knowledge/experience
Physical Plant
Strong standards
Interdepartmental cooperation
LI Building (Data Center)
Improving wireless network
Campus design
Space Committee now uses the Master Spec’s
SWOT Analysis
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WEAKNESSES
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Funding and wages (retention)
Insufficient training / cross-training
Lack of 24/7 HVAC in IDF’S (Telecom Rooms)
Lack of technical personnel (Infrastructure)
Shortage of media-enhanced classrooms
Documentation / labeling of physical plant
Local support for phone switch
Outdated equipment / turnover
Theft
Space
Scheduling / down-time
Quality employee recruitment
University-level lack of technical vision
SWOT Analysis
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OPPORTUNITIES
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Data Center
Future growth of UVU
Working with outside agencies
New technology
Inter-campus relationships
PBA funding
Administration support
New leadership in HR
Remodeling cleanup
SWOT Analysis
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THREATS
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Funding, PBA
Turnover, employee retention
Growth of UVU / Size of the Campus
Remodeling
Aging facilities - no R&R
Support of future growth
Remote sites support
New technology
Disaster recovery
Lack of redundant systems
Plans for 2009-2010
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Media-enhanced classrooms
UPS in equipment rooms
Science Building
Move fiber on Geneva Road
Move the remote telephone switch from the
Geneva Building
Saturn Building?
I-15 Core Project
Bus Rapid Transit Project?
Move all infrastructure from BA-005 to BA-010
Issues Affecting Requests
1. Currently, campus departments are billed a set fee for
requested cable drops. If Telephone Services had
hard funded employee technicians, they would
only charge departments for materials.
2. Support for PACE and HR’s continuation and
expansion of in-classification pay-raise initiative will
enable infrastructure departments to retain and
advance employees. In conjunction, we also support
the HR job comparison surveys of other institutions.
3. All remodeling projects should have a technology
representative on the committee.**
Cable Project Costs 2004-2009
Amount
200000.00
180000.00
160000.00
140000.00
120000.00
100000.00
80000.00
60000.00
40000.00
20000.00
0.00
2004-2005
2005-2006
2006-2007
2007-2008
2008-2009
Infrastructure Server Room
Issues and IDF,S & MDF’S
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Video over IP upgrade – Phase I ($35,000)
UPS for data com rooms (ongoing)
Camera’s for all Server Rooms ($10,000)
NetBotz in EB, UVU-W, WC, Bldg. L, WS,
and WB-104 ($6,000)
Proximity locks to 5 wiring / switch rooms
($3,000)
Infrastructure Committee Request
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Permanent, on-going funding for maintenance of cable / fiber
plant ($50,000 a year would make it possible to update and
rehab most the campus)
Preventative maintenance and battery replacement for LI
Data Center, CS-608, LA-011e / 011f, and WC ($25,000 Self
insured, ongoing)
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Any leftover money will cover telecom closet batteries and
maintenance
HVAC service contract for preventative maintenance and
repairs of equipment and telecom rooms ($20,000)
Brady data documentation for all fiber & cable plant on the
campus ($7,500). This is labor only.
Fluke OTDR for testing single and multi mode fiber ($12,000)
Replace analog cards with the version Z32 ($50,000)
Summary
UVU Infrastructure will continue to be an
industry leader throughout Utah higher
education while continuing to uphold the
UVU mission.
Thank You